These guys are the real deal! Their prices are very reasonable and fixed my situation very quickly…read morewhile I waited and had no problem with me looking over their shoulder. There wasn't any other watch repair in Ft Wayne that I could find. If I lived there, I wouldn't go anywhere else.

Friendly, professional, and fast service. Only watchmaker around (none in Fort Wayne) that had…read morespecialized tool and expertise to change battery in husband's Rolex timepiece. Very, very affordable.​

I've known the owner for years, he has the skills and knowledge few around do. Every visit has been…read moreprofessional, helpful and worth the time. Each of my children have received a watch (with engraving) from Doug Sofia. Whenever our jewelry store would have a watch question or repair THIS is where we've trusted to assist us. "Hands down" best watch man in town.

Oof, what a rough experience. Took a cheap Casio watch in because I thought it needed a new…read morebattery. Never been to this shop, but found it by Google search and figured I'd support a small business. Older gentleman was the only one in the shop - he took my watch and said he'd take a look. He opened up the watch and said the battery was "like new". I said, "Well thanks, I don't want to waste your time." He says, "Well, I've already got this all opened up." (!) I wait a few more minutes for him to tell me more, or return my watch. Nothing. After about 15 minutes of waiting, he finally exclaims from his workbench, "You may have to leave this here a while - I've never opened one of these up before and [nothing's going back together like it should]." I left my name and phone number and asked him to call me when it was ready to pick up. This was on Friday at lunchtime. No call comes the rest of the day, or the next day. Closed on Sunday, still no call Monday. Finally, after work Monday I go by to pick up the watch. He hands me the watch and says nothing. I say, "Did you end up putting a new battery in?" He says, "That one's like new." (So, no.) I say, "Do I owe you anything?" He says, "Well, I gotta charge you $12 for taking that thing apart and putting it back together." Here's the thing, I'm all about supporting the little guy and honoring their time. But what about my time? Dude took my watch apart without knowing he could put it back together, then never called to say it was done, kept it for three days, and didn't actually DO anything. If it was my shop, I might say, "Hey, I'm not gonna charge you today because I kept it for so long and didn't actually do any repair on it. Have a nice day. Come see me when the watch actually stops and we'll get it fixed up." Instead, the guy got his $12, but I'll never go back there again.

This place is wonderful. I have gone here for many things and I've always been super happy with…read morethe end result. This time Maura helped me. In January I lost an earring that my husband got me for an anniversary 28 years ago. I wore them ALL the time. Maura said to give her some time, she would do her best to find a new pair. About 4 weeks went by and I received a call that my earrings were in and ready for pick up. I was so pleasantly surprised when I saw them, they are almost identical to the original ones. The staff as well as Jim, are just great people they truly care. They take a little longer with jobs but I've always been very happy. Great place, trusting, kind people

I went in to repair a chain clasp that was broken. The man who helped me was very friendly and took…read moreit in the back and bent the clasp back into functioning shape in 90 seconds and handed it back to me--no charge. I was fully expecting to pay, as other large-chain stores recommended a new clasp. I highly recommend visiting Rose Jewlers over other chain Jewelers in the area for fair pricing (have used Rose previously) and top-of-the-line service.

I needed someone to look at a ring that was in my late mother's jewelry box. I suspected it was…read morecostume jewelry. It looked kind of beat up, and I didn't care for its light blue stone. A woman quickly was happy to help me. She looked at it under enlargement, then with great confidence said, "It's a blue topaz with little diamonds around the side, and the ring is (some)teen carat gold." Wow. My own personal Antiques Roadshow moment! And no charge, long-distance travel or waiting in line. She offered to clean it too, free of charge. I of course accepted!

I highly, highly recommend working with Morgan from Nord for one-of-kind heirloom jewelry redesign…read more Fine jewelry and jewelry redesign were completely new territory for me. Working with Morgan, I felt an instant connection and she made me feel comfortable asking questions, sharing ideas and guiding me through the entire process. The result of my custom engagement ring is something I never could have imagined. It's hard to put into words how truly beautiful the design is. It's absolutely stunning. I love having a unique piece that tells a family story and gives an heirloom a second life. Morgan's design experience brought my vision to another level. The design is modern, yet timeless and honors the original design integrity of the ring - with some edge. It's perfect. It's exactly what I wanted, without knowing what I wanted. If you're on the fence about an heirloom redesign - I highly recommend going into Nord and asking for Morgan. The possibilities are endless and the final product you'll get is something more beautiful than you've ever imagined. Lastly, the quality and craftsmanship of the Nord jewelers is best in class. This ring's story will live on forever and be passed down for generations.

They serviced/repaired my German watch a couple of times and provided a strap that goes well with…read moreit. The watch always comes back looking like new and running great. Your precious timepiece can be trusted with Watchmann.

Very personal, incredible customer service, quick shipping. I ordered a Circula SuperSport, and I…read morecould not be more happy! Amazing shop, great looking watch (also happens to be running +0.1 seconds a day on the wrist)! 10/10 will buy more from WatchMann and recommend him to friends!

After my wife's passing took in some of her jewelry and pieces from her grandmothers to make…read morenecklaces for my daughters. I cannot express enough how great the whole experience was or how happy I am with the final pieces- you can tell from the moment you walk in this is a family run place that cares about their customers- then at the end you see the outstanding work- many thanks

Cindy - Sales Justin…read more- Owner I was VERY happy to find this store. And of course, it was the great reviews on YELP that brought me here. The store is located in the historic town of Marshall, MI and I made several 1 1/4 hour trips to do business here. I had an engagement ring made for me by a jeweler in my home state of CA and when I presented it to my fiancée in MI in late August, it was too big!! And we measured at least 3 times. Justin Hodges (owner) resized her correctly in the store and later, he had the ring resized on the same day after I dropped her off at work and while I had lunch in town (NOTE: I paid extra for this expedited service! The price was STILL very reasonable and the SERVICE was incredible!! I had the ring back on her finger when I picked her up from work that afternoon!! ) My second experience was just as terrific as my first. My fiancée was gifted her grandmothers wedding ring. Initially, this ring was her wish for an engagement ring from me. But I had already purchased another diamond! And the ring from her grandmother needed to be completely rebuilt anyway. So after a couple of emails and phone calls from CA with both Cindy and Justin, we agreed to add two small diamonds and create the ring shown. This will be her Christmas present as a "Faith, Hope, Love" ring. As you can see, the ring turned out beautifully and although this is not the largest commission that Justin ever received, the service will bring me back for a long, long time. I CANNOT RECOMMEND HODGES JEWELERS TOO HIGHLY!!!!!

I've used this company multiple times for various watch repair services and it was been an…read moreexcellent experience every time. I had them service my great grandfather's 100 year old pocket watch. They took amazing care of it and gave me a bunch of pointers on using and maintaining it. I recently visited to have a watch battery changed and a bracelet pin replaced. They took care of those two issues on the spot. I don't have to wait long at all and their prices are very reasonable for the excellent quality work they do. I highly recommend the Watchmaker to take care of your most valued watches.

A great watch repair shop with amazing service! Shlomo and Beth went above and beyond to restore…read moremy Rolex and accommodate my travel schedule. I shall be back and refer to friends! They do watch repair, battery replacement and jewelry repair.

Extremely talented jewelry artist. Also, likely the best & most reasonably priced repairs & custom…read morework to be found anywhere. The region is lucky to have this caliber of skills & abilities- Tim repairs clocks & more. Just ask, he'll provide reliable, honest advice.

From the owner: custom jewelry, jewelry sales, repair of fine jewelry, watches , and clocksread more

My husband has gifted me items from VHJ in Granger. He feels comfortable shopping here; sales…read moreperson is helpful. Earrings, necklace, rings have been delightful & unique. Thank you for your service & inventory!!

Very disappointed in Van Horne today. I have done business with them a few times. Took a bracelet…read morein today to get the clasp looked at. The gentleman who repaired it did so in less than two minutes. He just tapped it couple times with a small hammer so it would clasp tightly. The lady who brought it to me charged me $10. After thinking about it, I was a little upset. I know a business needs to make money, but $10 for two minutes? That's $300 an hour. Well I was going to purchase a diamond necklace for my wife , for our anniversary. But I had a bad taste in my mouth about the bracelet repair , so I purchased my necklace elsewhere.