These guys are the real deal! Their prices are very reasonable and fixed my situation very quickly…read morewhile I waited and had no problem with me looking over their shoulder. There wasn't any other watch repair in Ft Wayne that I could find. If I lived there, I wouldn't go anywhere else.

Friendly, professional, and fast service. Only watchmaker around (none in Fort Wayne) that had…read morespecialized tool and expertise to change battery in husband's Rolex timepiece. Very, very affordable.​

I've known the owner for years, he has the skills and knowledge few around do. Every visit has been…read moreprofessional, helpful and worth the time. Each of my children have received a watch (with engraving) from Doug Sofia. Whenever our jewelry store would have a watch question or repair THIS is where we've trusted to assist us. "Hands down" best watch man in town.

Oof, what a rough experience. Took a cheap Casio watch in because I thought it needed a new…read morebattery. Never been to this shop, but found it by Google search and figured I'd support a small business. Older gentleman was the only one in the shop - he took my watch and said he'd take a look. He opened up the watch and said the battery was "like new". I said, "Well thanks, I don't want to waste your time." He says, "Well, I've already got this all opened up." (!) I wait a few more minutes for him to tell me more, or return my watch. Nothing. After about 15 minutes of waiting, he finally exclaims from his workbench, "You may have to leave this here a while - I've never opened one of these up before and [nothing's going back together like it should]." I left my name and phone number and asked him to call me when it was ready to pick up. This was on Friday at lunchtime. No call comes the rest of the day, or the next day. Closed on Sunday, still no call Monday. Finally, after work Monday I go by to pick up the watch. He hands me the watch and says nothing. I say, "Did you end up putting a new battery in?" He says, "That one's like new." (So, no.) I say, "Do I owe you anything?" He says, "Well, I gotta charge you $12 for taking that thing apart and putting it back together." Here's the thing, I'm all about supporting the little guy and honoring their time. But what about my time? Dude took my watch apart without knowing he could put it back together, then never called to say it was done, kept it for three days, and didn't actually DO anything. If it was my shop, I might say, "Hey, I'm not gonna charge you today because I kept it for so long and didn't actually do any repair on it. Have a nice day. Come see me when the watch actually stops and we'll get it fixed up." Instead, the guy got his $12, but I'll never go back there again.

Color me VERY, VERY happy!!…read more My ring had cracked; it is an heirloom brought over from the family jewelry store in Germany in the 1800s. I was so sad, and worried about the cost. Enter ALL the glowing recommendations for Rose Jewelers. I facebook messaged on Sunday, thinking that the store would reply to me later in the week but I'd just get it off my to do list. They responded right away, gave me a quote on repair based on photos I sent, and that was that. I dropped my ring off on Monday afternoon, and picked it up on Tuesday afternoon. SUCH fast service! It is beautiful, and very well-done. I am so happy. Besides high quality work and reasonable prices, the owners are very friendly, knowledgeable, and funny. This is such an excellent business...it is the epitome of a family-run, well-respected, excellent small business. Highly recommended! note: cash or check only

This place is wonderful. I have gone here for many things and I've always been super happy with…read morethe end result. This time Maura helped me. In January I lost an earring that my husband got me for an anniversary 28 years ago. I wore them ALL the time. Maura said to give her some time, she would do her best to find a new pair. About 4 weeks went by and I received a call that my earrings were in and ready for pick up. I was so pleasantly surprised when I saw them, they are almost identical to the original ones. The staff as well as Jim, are just great people they truly care. They take a little longer with jobs but I've always been very happy. Great place, trusting, kind people

I needed someone to look at a ring that was in my late mother's jewelry box. I suspected it was…read morecostume jewelry. It looked kind of beat up, and I didn't care for its light blue stone. A woman quickly was happy to help me. She looked at it under enlargement, then with great confidence said, "It's a blue topaz with little diamonds around the side, and the ring is (some)teen carat gold." Wow. My own personal Antiques Roadshow moment! And no charge, long-distance travel or waiting in line. She offered to clean it too, free of charge. I of course accepted!

I highly, highly recommend working with Morgan from Nord for one-of-kind heirloom jewelry redesign…read more Fine jewelry and jewelry redesign were completely new territory for me. Working with Morgan, I felt an instant connection and she made me feel comfortable asking questions, sharing ideas and guiding me through the entire process. The result of my custom engagement ring is something I never could have imagined. It's hard to put into words how truly beautiful the design is. It's absolutely stunning. I love having a unique piece that tells a family story and gives an heirloom a second life. Morgan's design experience brought my vision to another level. The design is modern, yet timeless and honors the original design integrity of the ring - with some edge. It's perfect. It's exactly what I wanted, without knowing what I wanted. If you're on the fence about an heirloom redesign - I highly recommend going into Nord and asking for Morgan. The possibilities are endless and the final product you'll get is something more beautiful than you've ever imagined. Lastly, the quality and craftsmanship of the Nord jewelers is best in class. This ring's story will live on forever and be passed down for generations.

I have been through a Gambit of watches, from Casio to Sinn. I recently purchased two Marathon…read morewatches (Arctic MSAR and GSAR) from Greg at WatchMann.com. I was very surprised at the fit and finish of both watches, while they are priced far less than Sinn and Damasko they feel on par (To me at least), plus at their price point I am not afraid to actually wear my watch as intended. Greg provides great pricing combined with customer service that is above and beyond. I will be doing much more business through Greg in the future. 10/10 Class Act and Highly recommend!

They serviced/repaired my German watch a couple of times and provided a strap that goes well with…read moreit. The watch always comes back looking like new and running great. Your precious timepiece can be trusted with Watchmann.

Service was great!!! They asked questions and provided exactly what was needed. We have gone back…read morefor Help a second time.

After my wife's passing took in some of her jewelry and pieces from her grandmothers to make…read morenecklaces for my daughters. I cannot express enough how great the whole experience was or how happy I am with the final pieces- you can tell from the moment you walk in this is a family run place that cares about their customers- then at the end you see the outstanding work- many thanks

For years (30) I have always sent my Tiffany watch back to the store for battery replacement. Such…read morea pain in the butt and expensive. I found this company offering same day, actually same hour service ( did it in five minutes) and charged me $20. So freaky fast, and I got a Twix bar with my receipt!!! Ha. I will be back.

I've used this company multiple times for various watch repair services and it was been an…read moreexcellent experience every time. I had them service my great grandfather's 100 year old pocket watch. They took amazing care of it and gave me a bunch of pointers on using and maintaining it. I recently visited to have a watch battery changed and a bracelet pin replaced. They took care of those two issues on the spot. I don't have to wait long at all and their prices are very reasonable for the excellent quality work they do. I highly recommend the Watchmaker to take care of your most valued watches.

Extremely talented jewelry artist. Also, likely the best & most reasonably priced repairs & custom…read morework to be found anywhere. The region is lucky to have this caliber of skills & abilities- Tim repairs clocks & more. Just ask, he'll provide reliable, honest advice.

From the owner: custom jewelry, jewelry sales, repair of fine jewelry, watches , and clocksread more

Very nice and respected shop. Some issue with repairing a Rolex by they handled it fineread more

My husband has gifted me items from VHJ in Granger. He feels comfortable shopping here; sales…read moreperson is helpful. Earrings, necklace, rings have been delightful & unique. Thank you for your service & inventory!!