We have both our kudos at the Goddard School in chapel hill. It's conveniently located if you work…read moreon UNC campus and it's a nice clean facility... however the reason for the 5 stars is the TEACHER. They are all so fantasti! Ms. Michelle and Ms. Jamie and Ms. Shiniqua are so good with our 4 month old- it feels like she's with a family member. they know so much about child development and she's learning so much! our Toddler is also obsessed and painting, learming colors, sign language and more with Ms. Tonya and Ms. Dianna and Ms. Stella completely potty trained him in a week

Unfortunately this facility did not have the best communication skills and was very limited in the…read moreway that we were supposed to be helped.

After a poor experience at another daycare, Oceana Place has been our saving grace!…read more Ms. Cookie and Ms. Gloria provide the love and care that any parent would want for their baby. They always communicate with us and make sure we are aware of things (like my baby finally cutting teeth, or suggesting diaper cream). I truly have peace of mind leaving my baby in their care, which says A LOT because I was terrified at the thought of having to leave him with a stranger. The entire staff has been extremely warm and welcoming. They are also very transparent and open. My baby is happy when we go in and is excited to see everyone. Thank you to all of the amazing staff!

I moved my daughter to the oceana kindercare location from her prior childcare center in hopes that…read moreshe would flourish and be more prepared for kindergarten. It was the best decision we made for her. From the amazing teachers, communication, daily updates, class activities, amazing food options, i could go on. Its obvious as a parent when you know your child is being cared for abovr and beyond, i see this daily between all the teachers and children. If i could give a higher review i would! ​

We came here for open play during the heat wave for our two year old to work out some energy. We…read morewere impressed with how clean the space was and how many toys and activities were available. The price is very reasonable and complementary coffee and tea is provided for the adults. We especially love the low stimulating environment and the fact that the space is for kids five and under so we aren't constantly having to watch out for other kids running into ours. We had so much fun and will definitely be back again!

Okay, everything about this place was incredible. I was truly blown away…read more First of all, it's super clean. We came here at a 3pm on a Monday afternoon and there was maybe one or two other guests playing there. It was a quiet start. Even with the uptick in guests later on, the employees were consistently cleaning up after the children and putting toys back to where they had originally been. It's $12 per kid with adult and $4 per additional adult guest. They don't currently offer membership options but they do have discounted Open Play package plans available: 4 play sessions for $44, 8 play sessions for $84, or 16 sessions for $156. They are designed for children aged 6 months up to 6 years. I absolutely loved the music they played which can best be described as low-fi and chill vibes all around. Just as an example, El Michels Affair- C.R.E.A.M. I can honestly say that this is the first time I've heard music sampling Wu-Tang at a kids play place but I ain't mad about it. There are classes on Mondays and Fridays for the "older kids" aged 3-6. The room looked super cool. They start off with a circle time style stories and songs then move off to the (baby) gated area with multiple sensory play experiences set up on tables. They've got a "calm room" complete with sensory sequined pillow and other touch opportunities, puzzles, books, glitter tubes, and noice cancelling headphones for kids feeling overwhelmed or needing to decompress. There is a variety of robots/toy cars/bugs on shelves on the left hand wall for kids to play with in the quiet (calm) room. The 2 bugs are the only ones that are not remote control operated and can be played with in the main play area. Ask an employee for help and they will unlock the cabinet and provide you with the remote control and instructions for how to operate these toys. They've got wi-fi, classes, so much fun stuff everywhere, and a food and drink area that offers kid snacks for purchase as well as complimentary coffee and tea for the adults! Amazing. Everything about the Wonder Lab is so thoughtfully designed. It is such a cozy and fun and welcoming place and you can really see and feel the effort put into the play space. All the spaces are utilized so well and with varying themes throughout (outer space, arctic felt wall, etc). I could go on and on. I love the Wonder Lab!!!

DO NOT TAKE YOUR KID HERE…read more We visited this center recently and had a very concerning experience. When we walked in, the environment felt dark and poorly supervised. At one point, a child became physically aggressive toward another child, and there was no intervention from staff or care for the little boy balling on the floor. There was also a child loudly expressing distress ("I hate this place") and acting out, again without clear redirection or support from teachers. As a parent, what stood out most was the lack of active engagement and supervision. It did not feel like a structured or safe environment for young children. Kids running wild and unsupervised. We ultimately decided this was not the right place for our family, and I would strongly encourage other parents to do a thorough visit and observe closely before even considering it as an option.

Put the wrong tag on my child and then refused to believe I was her parent when I picked her up…read more Finally figured out who we were and then reprimanded my daughter for a mistake AN ADULT made. Highly unprofessional and potentially dangerous to mislabel children.

In the words of Vera G. from 2023: "Look elsewhere, seriously."…read more After many, many interactions with the center's current director Amy Boyette, I fully believe Amy is engaged in active covering up of abuse and neglect happening at the Children's Campus. I am in the processing of reporting this. Amy was made aware of our daughter's multiple health issues including anaphalytic responses to various foods as well as suspected celiac disease (where gluten exposure could potentially damage her intestines). Amy said we could bring own our food for our daughter, but that they could not make food accessible to her (fine, we were ok with that). Eventually our daughter grew out of several allergies which made us more at ease, but her doctors were still waiting until she was older for celiac testing. I came to find out multiple times that the staff continued to not only provide our daughter gluten meals (with bread and everything) from the school lunches by accident, but also that one of the teachers was intentionally feeding our daughter food from her own packed lunches - completely against our daughter's allergy action plan that was on file. The teacher told me she had given her sweet potato from her lunch that "only had butter on it" and I was filled with rage because our daughter at the time had a cow milk protein allergy that previously had given her very severe hives and vomiting. I informed the teacher that butter is in fact dairy. The primary teacher of the classroom said she had been trying to get the second teacher to stop feeding children in the classroom her lunches from home, but was not having success with this and Amy and the management would not step in. When I would ask Amy for a meeting to discuss the very urgent health-related concerns, she would avoid responding to my requests and just say that the problem was solved when it wasn't. She would never offer any solutions until I would point out repeatedly that the current system was not working and she was not offering new systems. I even shared information with her about how other centers have more safety-focused allergy food systems in place but she did not seem the slightest bit interested to learn more or even about how to protect my child or other children at the center. In addition to not following our daughter's allergy action plan, there were multiple days where we would pick her up and she would not have been given any fluids and the majority of her lunches where not offered to her (pouches, string cheese, etc. completely unopened). She was there for over 8 hours, on multiple occasions, with her water bottle untouched (we had to supply her own water bottle each day freshly to avoid allergy issues and the line we brought it in at was always in the same place as when we dropped her off and she would consistently be constipated from not being offered proper fluids). When I would confront the teachers about this they would cite being too busy or being pulled out of the classroom to attend other things. When I would confront Amy about this she would placate me and also continue to insinuate I was over-reacting or that my daughter just "wasn't hungry" that day (how would you know if she was hungry if you never offered her the food?) Eventually Amy said her "plan" was to set reminders her on phone to go into the classroom to remind the teachers to feed my child at the designated 4 meal times. She did this for maybe 2 days and then again things returned to being without documentation and my daughter often not being given fluids. I cannot emphasize enough that despite the center having an app for documenting diapers, meals, naps, etc. - I almost never in the 6 months my child was there had any documentation of what was happening throughout her day. There would be brief moments on days where a few items would be input, but most often we would pick her up with almost no idea of what happened that day. Teachers freely admitted to me when my daughter was an infant that safe sleep protocols were never followed, and that the meal plan is never what was published by the management. One day we arrived to drop our daughter off and the teachers were freaking out that they had been given a nearly empty bag of cereal that was supposed to feed breakfast to a room full of children. They say there is a "schedule" and that is an absolute joke because no one there is following a schedule (at least in room 2). We were given no protocol or steps to follow in checking out from our time at the center, and so my husband still has a fob to a daycare where we no longer have a child there. How many other fobs are lingering out there with adults who shouldn't have them and whose children are no longer there? I could go on and on about how horrible of experience we had at this center. We chose it because allegedly it was locally run and well liked. Found out later from staff that (allegedly) it's just run by a family in Florida who is pretty neglectful of it.

Look elsewhere, seriously…read more Our daughter began attending this daycare in the summer of 2022 and was 2 years old at the time - in the 2s class for clarification. From the moment I met her teacher, I wasn't impressed. She didn't give the kids a big happy greeting, hardly introduced herself to us and honestly, I just got a bad vibe. Within a month of attending, my daughter came home and reported she been hit on her bottom by this teacher. I reported this to the daycare director, and my concerns were dismissed, and it was obvious I wasn't taken seriously. A few months later, I came to pick up my daughter early, and walked in at quiet time (same teacher) and the teacher YELLED at a kid so loud it made me jump and I'm 32 years old. Worst of all, the very first day when the kids returned to school after Christmas break, my daughter had a horrible experience: I came to get her early that day, and everyone was just going down for quiet time (they couldn't have been down longer than 15 minutes). When I walked in the door, my daughter was wailing on her mat with tears streaming down her face. I knelt down and she ran to me, climbing into my arms begging to leave. When we stepped outside the classroom, my daughter reported the teacher had pulled her legs so hard it hurt, and that the teacher was very mad at her and needed to be nice to her. I emailed the director who said she would speak with the teacher and review the video footage. The director emailed again to say she'd reviewed the footage and she could assure me there was nothing to be concerned about, but we should meet face to face later in the week to which I agreed. At the meeting, my husband and I were shown the video where by the director's account, nothing inappropriate occurred. As I watched the video, my heart began to race as rage flooded my body. I watched with disgust as a daycare provider angrily took my (now 3 year old) child's blanket from her, grabbed her by her legs and aggressively yanked her down her mat. The teacher then walked away, leaving my daughter crying and went to sit back down - no remorse, no attempt to console, nothing. I don't recall much after the video ended. My husband says I started to yell, loudly. I remember asking the director to explain what part of that video showed the level of care and compassion parents expect their children to be shown when in another's care. The director later emailed to say, "I do sincerely apologize for the turn it took and the misrepresentation of my evaluation of the incident." We reported this to NCDHHS, who cited a violation of G.S. 110-91(10); comments: "Each child was not attended to in a nurturing and appropriate manner, or in keeping with the child's developmental needs. On January 2, 2023, a staff member repositioned a three-year-old child on their mat by pulling the child by the legs." We moved our daughter to a different class, and within a month decided to withdraw her from the program. It's been 6 months, and she still talks about this and is scared of attending school. The emotional damage this has done to our daughter is heartbreaking. The teacher, as of our daughter's last day at the daycare, had not been terminated. NCDHHS reports the director and teacher have taken an online class which is hardly sufficient. The report can be found on: https://ncchildcare.ncdhhs.gov/childcaresearch Search by the license number: 32001491 Visit from NCDHHS on 1/12/2023

We looked at several daycares for my infant daughter and within seconds of walking into La Petite…read moreon Highgate, we knew this was the place. Our first impression was that the daycare center was clean, has high security at the front door, and there are windows and security cameras with a huge TV to ensure maximum safety. After many months, this is still true. Everyone here values safety above all else. But the best part absolutely came down to the fantastic and wonderful teachers and the super kind director Renee. They all care about my daughter so much and bring up any concerns they have very promptly. This goes for all the teachers here, not just the infant room teachers--they all love my daughter and know her by name. I attribute my daughter's happy disposition (even though she's only five months old) due to the upbeat, sweet, kind, and excited caregivers here. She is always smiling when I sneak up on her to pick her up and I truly know she is having a good time. I trust all of the teachers and they are very prompt with the Brightwheel app as well. I always know when my daughter ate, napped, and had a diaper change. I am happy we have found a place for my daughter that I can always rely on.

We had to find a daycare quickly since my job needed me to return from maternity leave early. I was…read moreimpressed when my husband and I toured the school, and all seemed to work out well. We paid the $150 application fee, then filled out the paperwork. Our daughter started, and at first everything seemed ok. Then we noticed that the communication started to get incredibly sparse. We'd call to check in on her, and the director would tell us all was well. When we'd pick her up, we'd be told she was sick all day. And that was only the tip of the iceberg. This particular center has had 3 directors in a matter of months, and 2 assistant directors. It's a revolving door! I will say that if your child has the pleasure of being with Miss Gail, they'll be in wonderful hands. She is hands down their best employee. She's got this amazing, comforting presence, and I could tell she genuinely cared about our daughter. I wish she had been her teacher! On top of the $250/week tuition, you are better off finding another local center. There are others very close that cost a lot less and provide a lot more. So disappointed. We had been happy to have the administration we had when we initially enrolled, but the ever changing roles and a definite lack of interest showed us that it was certainly time to leave.

I brought my daughter to KinderCare as an infant. It was the first place she had been aside from…read morehome after my maternity leave, and I was so nervous -- but everyone who worked there was so warm, kind, and supportive. The infant teachers were fantastic and took such good care of her, and the teachers for the toddlers and up also knew her and always would say hi to me when I came to pick her up. We ultimately had to change daycares due to moving because it would have added 40 minutes to my work commute every day to stay there. I was so sad to leave. Highly recommend them to anyone who is considering a daycare for their little one :)

My kids are so happy at South Square Kindercare. The staff go above and beyond to create a fun and…read moreeducational environment for the kids. They get a good bit of outside time during the day. And we receive updates throughout the day including pictures and videos. When my kids first started here, we had some special requests for my son, and I received a personal phone call from his teacher verifying the requests, which I thought was thoughtful and considerate. These are teachers with hearts. And those are the kind of people you want around your children!

We really appreciated the care our daughter received here. We were placed in infant one with Miss…read moreShelley and Miss Robin. Miss Shelley, our primary caregiver, was awesome at helping baby and parents transition to daycare. We really valued both teachers' advice, and we felt our daughter was loved and cared for. Ultimately we left because the location was inconvenient for us, especially given the annoying traffic around 5 PM.