I have been coming to this practice for 19 years. It has gone down hill significantly. They do…read morenot care about their patience. Their office staff is rude and unhelpful. My daughter, with a documented medical condition, severe symptoms, had medical testing done. No one called me with the results. I called several times over a month and never once received a call back despite requesting one repeatedly. The lack of professionalism is shocking. I will not entrust them with my child's medical any longer.

Dr. Beaman is truly the best. She is so compassionate and caring. She takes initiative to check in…read moreand ask for updates. We had a concern that required ophthalmology follow up and she supported us and our son the entire way. She was willing to do anything necessary to ensure proper care was given to our son. We are still navigating through this concern but when she noticed improvement in the office she was just as excited and relieved as we were. She is truly the best and we are so blessed to work with her. The staff are equally as caring.

Let's start with, I do not understand people being so frustrated with this place in other reviews…read more We have been going here for 18 months, and they always answer the phone and are kind and efficient. They have accommodated schedule changes easily, we have called at 1 am with breathing/ fever concerns multiple times and they would be empathetic, give advice and schedule us for early the next morning. When my baby was 1 day old and had some jaundice they were going above and beyond to make sure we take all the necessary tests and get her monitored and checked, I could tell they are taking their job very seriously and trying to protect her. She is 18 months now and thriving. We have not considered switching providers and always look forward to our next appointment. We have been to both locations and saw multiple nurses, doctors. We are thankful for having them and know we are in good hands!

AVOID! This review is about Dr. C specifically, the only reason we spent nearly the entire first…read moreyear of my son's life going to West Hills Pediatrics is a mixture of the other staff being good and not knowing better as first time parents. Dr. C seems to only believe in reactive care, and it is at times unbelievable what has to happen to elicit a reaction. She chastised my wife for calling the on-call line while my son had breathing problems claiming it "we should only call if it's a medical emergency" (we thought continued breathing problems with RSV was an emergency) and that we should only call if he was "turning blue". Earlier we inquired about his 103+ degree fever and she indicated we should just do nothing and watch it for 5 days. She also questioned us giving him ibuprofen and indicated it could be stunting his immune response. My son had bacterial pneumonia/bronchiolitis and would not have recovered well if we listened to Dr.C. I've spent over a thousand dollars this year taking my son to the hospital because Dr. C wouldn't take us seriously. She clearly doesn't appreciate the position new parents are in. She also does not administer the Covid vaccine to children. I get the impression she is only as pro-vaccine as she is legally obligated to be. If you look at positive reviews for this clinic, they tend to either be first time patients who probably haven't been going long enough to be burned yet, or anti-vaxxers that appreciate their apathy toward vaccines.

Dr. Brian is my daughter's pediatrician and he is absolutely amazing. You can tell that he enjoys…read morebeing a doctor. He really cares for the patients/families and is very knowledgeable. I haven't seen any of the other pediatricians, but I know this location has a really good reputation based on what I've heard from other moms. The office staff is also extremely friendly and helpful. Everyone is just so awesome and I always feel heard and welcomed. Thank you, CCP-Bass Wolfson!

We like it here. Our kids have gone here since they were born. We like every doctor but the…read moreturnover rate seems a bit high. We dont see the same doctor often but everyone is very kind and helpful

Called to request a prescription refill. Only could get 'voice mail' to leave a message for my…read moredoctor for refill. NEVER RECEIVED A CALL BACK AFTER LEAVING 2 MESSAGES- even though they indicated they would get back to me after max 1 business day.

They are very efficient very little wait time professional Also, at the other end of the hospital,…read moreI get my blood work done so easy and convenient

I have had continual back problems and visited Urgent Care hoping for a shot. What a great…read moreexperience! The woman in the reception area was helpful and welcoming; she made checking-in go very well. The practitioners were extremely thorough. I was examined and asked extensive questions about the pain. They gave me a course of Prednisone, a shot of Toradol, and advice on what I can do in the long run to help this pain from recurring. A wonderful experience overall!

I looked at other reviews that didn't have the best comments, but the reviews were from a while ago…read moreand a lot can change in time. I went to their lab to get blood drawn. I walked in (no appointment needed) and signed in on the sign-up sheet. A woman that worked there told me to "just sit down and they'll call you". I started to sit and before I got onto the chair they called me in. It was maybe 3 minutes from top to bottom! The person drawing the blood (wish I remembered her name...) literally had a needle in my vein immediately and got the blood she needed. The whole visit took about 10 minutes max! I can't say enough about how efficient it all was. Granted, they could be much busier at other times and it might take longer but I was impressed. A+

I have to say i was a little confused as to how to rate this so called hospital…read more My son was very sick and has AHN insurance. My wife took him to AHN Mccandless Hospital. The nurses and doctors where fine the receptionists where fine as well. My problem is that they call it a hospital when it really is just a big urgent care facility. After blood work and testing the doctor said that they where not capable of diagnosing my sons problems as they do not have any specialty doctors on staff. What the heck no specialty doctors why even call yourself a hospital???????. The doctors said they where going to transfer him to Wexford Hospital. I do not get it they do thousands and thousands of dollars in tests only to say they can't do anything to help. Then to boot some one is paying for an ambulance to transfer him to the other hospital. If I was you I would avoid this so called hospital like the plague. I will be sure to never go here again. This is not a hospital so do not be fooled into thinking it is. If you have basic problems I am sure they can help, But anything remotely serous there is no way for them to help you. I must say again please do not go here unless you have no serious problems. With that said It was our fault for going here. I would normally give one star but the nurses and even the doctors where very nice even if they could not help. Normally for this level of care I would probably give 3-4 stars. Overall I will give 2 stars which is very generous.

Steel City Internal Medicine is located in building T of the UPMC Passavant-McCandless campus. This…read moreoffice's physicians, physicians assistants, and nurse practitioners provide services for primary care and internal medicine. I have been a patient here twice. First, I had an appointment with the nurse practitioner Ann Patterson. After a short wait in the waiting room, a friendly medical assistant measured my height and weight and took my vital signs. She said that my blood pressure of 114/62 was "low," but actually it is normal. (I am a registered nurse.) After a wait of several minutes, the nurse practitioner entered the room. She spoke very courteously to me. She discussed my and my family's medical history. Then she performed a physical examination. She ordered a routine vaccine, laboratory tests, and an x-ray. Many minutes later, another employee entered the room to administer the vaccine, but he had mistakenly drawn up a slightly different type. Several minutes later, he returned with the correct vaccine. He properly administered it into my deltoid muscle. After this appointment, I visited other departments to receive my laboratory tests and x-rays. UPMC put the test results on their website, and the nurse practitioner wrote notes to explain that my results were normal. One year later, I had an appointment with the physician Jennifer Mall. A medical assistant took my height, weight, blood pressure, oxygen saturation, and heart rate. My appointment was in the early morning, but the physician did not arrive at work until 45 minutes later. The medical assistant said that the physician usually arrives late so she can drop her children off at school. I think that they should not make me wait 45 minutes. The physician asked some questions, did a brief physical assessment, and ordered routine laboratory tests. Later, at home, I logged onto UPMC's website to view the physician's Visit Summary and Notes. I felt surprised to see a temperature recorded for me, because nobody ever took my temperature. I have no medical conditions, so no follow-ups or treatments are needed.

My PCP retired and I needed to find a new provider. Several friends are patients and recommended…read moreDr. Jaeyoung Lee, and I definitely mad the right docto.

I have been visiting this location for an Endocrinologist; this was my last visit as I "graduated"…read moresince my A1C remains well under control. I have like this location as it is easy to get to. The location is off several bus lines and they have parking available, they will validate your parking if you go to an office. The care I received was excellent and I can appreciate that the Endocrinologist wants me to see a PCP vs him as I am not in need of the specialized care. The analysis done and the changes made since coming here are appreciated and I will go on with a less specialized doctor.

My son had a minor burn so we were able to experience west penns er on a Tuesday. It was busy, but…read morewe were in and out in about 3 hours total. Once he was triage and they realize that he did not need serious care, they put us on the fast track and the burn team came down to evaluate. Once he was cleared by the burn team, they wanted ophthalmology to check him out, and they were able to give us an appointment same day.