Front lady barely spoke English. Noticed what was mentioned in other comments, there is no one enforcing the no sneakers rule. Almost all the parents I saw had on shoes of some sort. Not as big as I thought it was. Pretty cool tho **Update** So after exploring and playing I realized my kid could have been seriously injured. There was a 2nd story play area specifically in the toddler zone where the zipper was open and broken. I attempted to fix it myself to no avail. I immediately informed a staff member but it took about 30 minutes before I saw the area had been taped off. read more

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Just reading the comments, I'll never go and I was planning on taking my children today. I'm glad the people on here left on reviews. Thank you! all of y'all! Place sounds disgusting and with there being holes and nets two and three stories up and the owner thinking it to joke the toys not being charged up and everything not wasting my money or time to go. I'll go to a more expensive place that keeps their place up. read more

there is holes in the nets on a third story where the children can fall off. I told the guy who runs it and he laughed and did not say nothing like if it was a joke that kids can get seriously hurt Please do not go here. It is way to dangerous read more

Splash Academy - A hole in the net on a third story - Kids Activities Near Me - Norcross, Georgia

This place is absolutely filthy. Disgusting. Nobody has ever cleaned it for years probably I would not be surprised. And they have lots of cool stuff for kids. I'm not arguing with that but it's just disgusting every corner that you look in. I would personally not recommend it and will not be coming back. Yes it is cheap but I've been to other places that charge $12 and it's so much cleaner. read more

I usually take my daughter to an indoor playground in Atlanta because it is our favorite. However, I thought it was worth trying out Kid's Paradise because I was bringing 2 other kids with us and they live near this place. When we arrived the young lady - I say lady but she was a teenager - tried to charge me for a baby that was with the other Mom who dropped her kid off for me. The young lady didn't even ask how many kids I was paying for before ringing me up. Thankfully, I noticed the amount was wrong and had her correct it. When we went into the play areas, the first thing I noticed was that the floor was visibly dirty. It was filthy, actually. It was so gross that I could hardly stand to be in there walking around in my socks. The thought of the three kids playing on the toys and playground was really disgusting. I kept sanitizing their hands every chance I had because I didn't want them to touch their hands with such filth everywhere. If I hadn't been bringing friends with us to play, I would have left immediately with my daughter. But, I didn't want to disappoint the other little kids. I let them play for almost 2 hours to get our money's worth but I honestly couldn't stand it a second longer. It is really too bad that the place was so gross because they did have some pretty cool stuff that the kids loved. There were these neat stuffed animals that were battery-operated ride-on toys. Most of them wouldn't work but some did and the kids liked those toys. Also, there was an obstacle course and a zip line. Big hit. But, there was a problem there because a little boy kept jumping right in front of the kids as they were flying down the zip line and it was so dangerous. He wouldn't listen to me (I don't think he understood me) and his parents were nowhere to be seen. And, the front desk where the one employee I saw working stays is not in the sight line of the play area. Also, some really young girls were riding the zip line and the youngest kept breaking in line in front of all the other kids. I handled all of that as nicely as I could but it should be mandatory for parents to be near enough to their kids to keep everyone safe and from causing problems with other kids. And, the employees should be able to see those areas, especially for the sake of safety. The one time the employee emerged was to fuss at my kids and tell them to put the ride on toys back up against the wall when they are finished. But, the batteries were dead on them so these kids had to push these super heavy things even though they didn't get to use them because they had died when other kids were riding them. All in all, a place that has potential but because it is poorly run (not enough employees or supervision or keeping the playground/toys working) and not kept up at all as far as cleanliness, this place is not somewhere I will ever be visiting again and will not recommend. read more

Splash Academy - Cool ride on toy & a few pieces of trash. It was the actual dirt & sticky stuff on the ground that was the worst. - Kids Activities Near Me - Norcross, Georgia

Clean heated pool with volleyball net an basketball goal. Pool lift handi cap accessible. read more

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This was my first time here and I must say I was shocked. The place was dingy and dank with trash strewn about the place. The padded rides were worn and dirty. In some places some of the padding was coming apart, but it seems management couldn't care less because they made no effort to remedy the problem. Not even some duct tape was applied to the cotton spilling out of the busted padding. There were literally 2 swings in the place and they were both broken. One of them was definitely a safety violation because the broken plastic seat had sharp pieces sticking out. The padding on the floor was stained with lord knows what. One area appeared to be soiled with vomit or bird droppings. I mean this place was just incredibly and unnecessarily dirty. We made our way over to the arcade section and guess what? Most of the arcade games are out of service! Smh. I don't know if this place is on it's way out of business or what. The place was empty probably 3 people including me on a Monday evening. I guess that's why they don't care. read more

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I took my 3 year old and 5 year old here one Saturday evening to let them blow off steam because they had been in the house all day. When we walked in I Immediately smelled feet at the door. We paid for the time that we wanted to play and purchased socks for them. They were told they could only go to certain areas because of their height, understandable. The kids started playing and my 3 year old told me he had to use the bathroom. My husband watched my 5 year old while I took my other son to the bathroom. When we walked into the bathroom I smelled feces and urine. When we looked in the stall their was feces smeared all over the bathroom stall. We picked the cleanest of the many bathrooms and tried not to touch anything. As far as the play equipment for the children. It was dirty, looks like it is early clean and not a lot of staff on the floor for assistance at all. You would think for a place that is FOR CHILDREN and how much children don't care and just touch whatever and put whatever in their mouth it would be way cleaner. The only reason I'm giving it 1 star is because the kids had fun. The following day my 3 year old woke up with a stuffy nose and a fever. Not recommended at all. read more

Terrible experience. Please DO NOT get fool by the nice pictures on yelp. This place looks totally different in person. This place looks like it has not been inspected in years !! Everything is dirty and all the kids playground is dangerous and disgusting. Not to mention the two "staff" on the whole place were 2 kids that were obviously under 16 years old. There was a kid missing. There was a kid that parents were nowhere to be found. There was a whole pool with machines for adults but this is a kids playground. That looked like part of a lounge. It was so ghetto and it was so stank. This place is ridiculously dirty and unsafe for kids read more

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The new owners have done a great job turning this place around! Everything is clean, the party rooms are amazing, services are efficient, and the LED lighting really elevates the place. The indoor pool is also an added amenity. I think this is the perfect party venue for kids!! read more

The widest place to have any party. It was dirty, smelly carpet, bathroom was flooded and the girls who worked their had unprofessionally attitude. I will NEVER go anywhere near this garbage place let alone to have an event. read more

I was not a fan of this place. I took my one year old here and was immediately disappointed when we walked in. Most of the toys were broken , a lot of things seemed a little dirty & I feel like there is NOT a wide variety of activities for a one year old. The play area needs to definitely be remodeled or upgraded. My son loves ball pits, but when we went inside the one here it was horrible& my son immediately wanted out. There were HARDLY any balls to begin with. The only thing my son enjoyed here was the slide & after doing it so many times , he became bored & uninterested with everything fairly quickly. The lady at the front was sweet but we won't be going back. read more

I brought my kids here last night and they really enjoyed themselves. The only thing I didn't like was that there was no one enforcing the no shoes or bare feet rule in the play area. I saw several adults with shoes on and a lady with her bare feet rubbing them on the plastic balls (which was kind of nasty because the kids pick them up and play with them). The floor was already pretty dirty and in need of cleaning. Other than that it's a nice establishment. The cafeteria has lots of food choices and they have a delicious lemonade slushie. They also have arcade games and pool tables that you can rent for $5 an hour. read more

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We visited Kids Paradise IN Norcross Georgia. on 9/16/23 for my Grandaughter's Birthday. The money was paid in advance. To our HORROR! The room we were given was exceptionally dirty ! There was filth everywhere. Nothing could be set up because of chairs strewn everywhere. I could not believe my eyes. Our Baby was turning 1 years old and the filth made me concerned for the children that attended. My son went out and bought cleaning supplies so we could clean the room before even setting up ! Filth on mirrors, handprints, snot, dust, dirt, grime, the toys had black dirt on them.. on child slid down a slide and her clothes became black !!! The floor was so dirty. It felt like a slip n slide. Your hands stuck to the rails. Nothing was as promised. The kids pizza was burnt ! We were given no utensils at all. It was a horrible situation. We paid for Elmo. And Elmo got fired right before he was to entertain the children. It was the worst child's party I ever attended !! The health department should SHUT IT DOWN !! read more

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Very disappointed, to convey the least. This place needs to update their pictures, as they are very deceiving. The building has a lingering odor, which may be due to the pool in the back, and even as we left, I felt as if I could still smell it. I don't think this place has been truly cleaned in over a year, as the foam on the floor was stained from previous messes not being cleaned up correctly, if at all. Most of the equipment didn't work or was just plain dirty [Trampoline was broken, Animal scooters were ripped or busted]. This place could have so much potential if they just cleaned it up and upgraded the equipment. I took off after not even ten minutes, as I didn't want to risk my child getting sick from lack of cleanliness. I didn't dare enter the ball pit with my son, as I could already tell by the rest of the establishment that it would be a hotspot for bacteria to thrive. Wish I would have taken updated pictures to include, but we just wanted to scurry out of there before we caught anything. I state this as sincerely as possible. Please take these problems into account and resolve them; Resulting in a 180 turn around increasing your business profit and clientele from returning families; no parent wants this to put a damper on them or their kids who are full of energy and excitement as it leads to a very upsetting day. read more

The place is dirty and ran down, some of the games did not work. The balls were old. The kitchen area was not open. It had an odor.

My son had a wonderful time here, great place for me to bring him on play dates. 9-12 age appropriate. Make sure to bring cash for small things like arcade games. Pricing for play very convenient, but food overpriced in my view. Clean from what I see and would come back soon. read more

This place is tacky and gross but my kid loved it because kids are dumb and gross, so there's that. The girl working the front was really nice and that's always appreciated. We were in the 3-10 yr old section and it was wild! So much running and screaming and jumping everywhere you look. Random kids at your feet grabbing balls they took from the ball pit and made a random game with at one of the slides in the open area. The area was covered in plastic coated foam and you have to take off your shoes to walk in. Music was blaring from the speakers; I'm pretty sure they played that Opa Gangnam Style song. It was like being at a disco after a bad trip. They have these contraptions similar to a merry go round and one looked like it came out of Miley Cyrus' Wreckingball video. There's even a little dance floor. The covered area with the ball pit and two huge slides was anxiety inducing. It included a dirty, inoperable stepping piano and stairs leading to different places. There was a discount Minnie Mouse your kid could take a pic with! We even ran into discount Elsa with her bandaid peeling off of her back tattoo! Everything was filthy but it is what it is! You get what you pay for and the kids had a blast. Just rub your kid in sanitizer when you're done and throw them in a bath later! Kids with weak immune systems should stay home. read more

We've brought our daughter here a number of times and it was decent the first few times but recently we noticed that the play area lost a lot of rides and play structures. There aren't enough balls for the ball pit and they raised the prices. Not worth coming here for +$13 a child 3yrs and up. There was no staff around to reinforce the rules and stop bigger kids from wrecking the rotating rides. A bunch of them were jumping, standing, and swinging way too hard on those things. One girl was so big that when she sat on one of the rides, it literally stopped moving. Too expensive for what it is. We will not be coming here again. read more

Uhm, the place is cool for kids. It was a little muggy and seems like it could use a few up grades. It's like the neighborhood playground for kids indoor. The kids loved it. I recommend maybe more staff to monitor the floor for safety read more

This place is dirty. Music was blasting. They don't even ask for your license to check in so ANYBODY can be there smh. Was there over an hour and saw nobody that worked their cleaning at all. When I left the front desk associate was hunched over the front desk typing away on his phone didn't even look up to say thank u for coming nothing. read more

Mostly for under 5 yrs. I hadn't been in about 8months. It looks better from outside but much worse inside. During the week the cafe is closed - no snacks. There is a added laser section put together by poor construction not open for next 2 weeks. Skeeball games are gone. Space to walk around the ninja section is gone. The arcade games are poor at best. Trying to compete w Chuckee Cheese, forget it. The ride toys for toddlers is unsafe, unsturdy, dirty. Parents can not sit on any play surfaces with children. You want to go to the ninja section? It costs more, bring your gripper socks or you have to buy them, be taller than 4.5 feet and do gymnastics. $19.99 for admission, ninja section and socks. I deserved a refund. The place is dirty, old fixtures, dark, poor feeling. Little ones will like it, parents, older children, not so much. The female bathroom was disgusting, strong urine smell and unclean. I deserved a full refund. read more

Penny-pinching should never impact the safety of small children. Anytime safety is a low priority in a children's play area, it's an automatic one star review. It's like a restaurant tolerating roaches or rats, or a mechanic's shop content with sloshed technicians. This is business management 101 stuff, and it's on the proprietors of this place that the situation was allowed to exist in the first place. I guess no one can accuse me of burying the lede. Mind you, I'm not dinging this business over a single visit. Equipment subject to the rigors of small children is going to experience wear and tear. Rather, after reading the reviews here and elsewhere and seeing the management make empty promises over issues that clearly date back months, it seems only fair to highlight many of these glaring issues continue to exist. We visited yesterday because we had been gifted Groupon vouchers for this "establishment", and I hesitate to use those words after what I saw. The lady at the front desk might have been a manager or not. I'd never know. She was in street clothes without a name tag. Makes sense. One thing you definitely want in a kid's play center is a muddled employee dress code. That way someone can approach a random small child and tell them mommy is outside with ice cream, and march them right out the exit doors you don't have any kind of gatekeeper system for. You're presented with two pricing options. One gets you into the "ninja course" and the other into the playground. I'll spare you the pricing analysis: you're overpaying no matter which option you select. See how easy I made that? Walk past the non-functional cafe' and you'll find the play area. It looks vaguely like a subway station and a storage warehouse decked out with kids' play equipment and arcade games in various states of disrepair and neglect. The ninja course is on your right. A shorted-out TV above it displays the map of the course, I think. It's here you might begin to notice the soundtrack to the day's activities, and will probably echo what other reviewers have said--that English has to be a second language for the staff and management. That's the only way I could explain "Clint Eastwood" by the Gorillaz playing at full volume. See? Kid's Paradise is fun *and* educational! In any event you unleash the children into the playground itself. Walking around you quickly discover more signs of neglect. Ratted-out play equipment with non-functional lights and frayed edges. Some of the choices were questionable as well, such as the spinning Christmas Tree of Paralysis. The toddler area is in pretty good shape, minus a few worn-out blocks. Some of the padded benches in the area are free-floating, and not padded on all sides, so you can easily move them around yourself, or find them dumping you on the floor. This is the second experience available in Kid's Paradise, which I shall dub Orthopaedist's Paradise from this point forward. Or perhaps Orthopaedist's Punishing Paradise. You down with OPP? Anyway, if you go running around with the kids you'll see more problems. Nothing looks like it has ever been cleaned. The staff assures us on other review sites the play area is cleaned regularly. I don't believe for a second same the same people taking a nonchalant approach to things like exposed metal bolts in the multi-level play maze would be concerning themselves with cleanliness. I mean, my God. What a disaster. There's so much more I saw that I could go on about. Outside food and drink isn't allowed? Fine. Where do we get anything since your cafe is closed? I have other questions, too. Why go through the trouble of plugging in the kid keyboard that plays Chinese songs if the keys don't work anyway? What call was so important that one of your staffers was on her phone the entire time? Why do you choose to wheel out arcade games (I assume you were replacing, which is a good idea) through the main thoroughfare people are entering? Are the massage chairs degreased on a regular basis since everything else doesn't look like it ever gets cleaned? Do you really think a waiver is going to save you in court if some poor kid gets paralyzed or shatters a knee cap in this place? (Hint: Even if you survive the obvious negligence charges in civil court, the costs alone defending your business are going to bankrupt you). I guess I should conclude this review with the obvious: We won't be back. Not exactly the stunning conclusion to this saga, I know. But hopefully you've read this, and hopefully you won't take your kids here. It's not worth the risk to their safety. read more

They're not even open for business. . Phone doesn't work. . I understand we are facing hard times but an update on the website or "Voicemail" system would be nice. read more

Ok, so not the cleanest or even safest place. I wish they'd keep everything in working order. Now, I'm giving them 3 stars because my 3 year old loves this place. It makes him so happy. It's worth $10 for him to run around gleefully for an hour. The front desk staff person is nice the kid working the gate is usually on their phone not paying any attention to what the kids are doing. I just keep a close eye on my kiddo and he's happy and I'm happy! read more

My 6 year old wanted to play with my 11 year old and my 11 year year old wanted to go over to the area wHere the 6 year old was. I wish they could have played together . That's my only negative comment. Everything looked clean to me unlike what some other commenters said read more

This place was great . Friday afternoon we decided to take my 2 year old to have some fun . This was our first visit . Its in a dirty an run down neighborhood i had very low expectations . So i was very pleased with how clean it was . This place is not super clean but . ITS DEFINITELY CLEAN ANUFF . Prices were cheap atmosphere was good . There choice of music was great for adults . Kids friendly also . so its makes it easy to kill a few hours while the kids play . Its not very organized BUT YOU GET WHAT YOU PAY FOR ! Cost me $6 to get thru the door an before i left i grabed a lolipop, barking an flipping robot dog an a toy story wallet for $10 total $16 for a pleasant fun filled experience for me an my son an wife . This place wouldn't be great for bigger kids but id say 8 an under this place is great Normally id drive to johns creek or buford to find a decent chuck e chese an hate being there the entire time an spend 3x the money an come home empty handed . Im definitely a new coustomer of kids paradise. Just go with realistic expectations an you'll be pleased I was also aloud to supervise my kid while he was playing . Great place over all read more

The place is fun, and my daughter loves it. It's pricey for a 3 years old comparing to other places like catch air or hippo hop that is in Atlanta area. The food area is terrible, they never have some many things and just few options, all junky. The tokens games are bad, just make you spend more and more money. But, since my daughter enjoys it is ok. More cleaning should be definitely done there. read more

Splash Academy - Kids Activities Near Me - Norcross, Georgia

I'm mad I had to give this a star at all , got to the place and it was hard to get any one to even check the waiver , then none of the games work , we paid 22bucks for 2 kids both under 5 because it is Saturday,then my kid could not use none of the riding stuffed animals because the lady turned them off at 830 because of closing but it does not close till 9. This is the second time I came and was not happy the first time , I should have went some were else but it's my kids birthday and she wanted to go there. Let's just say this is the last time never ever will we step foot in this place again. Thanks for nothing. read more

Splash Academy - Kids Activities Near Me - Norcross, Georgia

I have gone to every play area in town and this is my favorite one by far. I think the play area is organized well. The staff has been very friendly all the times I have come. Unfortunately, I think the people that have a bad experience are the only ones that actually post a review. I recommend to at least give it a try. I could not post 5 stars, because the food is pretty bad. I would stick with snacks. The hot wings and hot dog looked and tasted really bad. read more

My kids loved it. It could use a little cleaning. We got some juice from the cafeteria section and the tops were filthy we have to exchange them. But they had a lot of fun even my 1 year old. I'm sure we will go back. read more

Splash Academy - Kids Activities Near Me - Norcross, Georgia

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Hi, I came 2 nd time here on October 17, 2018. I bought 2 Groupon deals for anytime visits. I redeemed one successfully a few days ago and came back. The person at the front office - Sabiya ? Not sure her name - started giving me hard time about redeeming the second Groupon voucher. She was rude, mean & demanded to see the first voucher too, along with the second one. Well - first one was redeemed and person at the desk took it, so I didn't have it anymore. She wouldn't let us in, demanding to show her the first voucher too! I found a photo of it on Groupon and showed it to her along with the second voucher. She continued to be rude & mean, & disrespectful. I asked for manager and she wouldn't provide any info to contact manager. Awful experience. read more

If you are looking for an overpriced death trap, guess what, you've found it! This place is so bad that I was forced to call and write a letter to the State of Ga to investigate. Not only do I fear for the safety and well being of my children but for other parents children as well. Hopefully the State of Ga will close this place down and require the necessary safety upgrades to protect the children! read more

*** Potential GroupOn Purchasers: You will have to pay tax on use of your admission, this is not included in your GroupOn purchase. Also read the days the admission is good for this is important cause if you show up the wrong day you will have to pay full admission. *** So I purchased admission for this on a GroupOn and while it was a pleasant experience there are some issues. First there is an 'arcade' this amounts to about 10~15 machines most in Asian languages, well the ones that are working. Don't plan on this keeping older kids (6+) entertained for long. Secondly is there is a lack of staff so if you don't show up early (like when they open or shortly after) you will experience a long wait while the single front desk person handles each new guest. The concession stand is also similarly under staff so wait times and confusion are definitely high, also when one of the staff seems to not understand English or Spanish and makes no effort to communicate clearly also does not bode well for anything turning out well. Prices for food and beverages are on par with a convenience store, ie pricey. The pictures conjure a much larger play space than is actually present and is meant for ages less than 6, maybe 7 at a stretch. The play area is clean and in working order, well maintained, and without tears or rips I've seen in other play areas in some even 'high end' bounce houses. They also make the kids 'sanitize' every time with hand sanitizer they go into the play area if they exit, so they make more effort than most. Overall I was impressed more with what we found in the inside than what we arrived to on the outside. I wouldn't recommend this for the faint of heart, those with easy cringe factors, or those that don't understand white entitlement cause it will not serve you here. read more

Totally ratchet. Expensive for what you get. Only a small area of "free" play as ninja course is extra. No inflatables. Kinda dirty. WiFi is terrible and parents seating is awful. Won't be back. read more

This place is the worst. Owners rude to guests. Games are all rip offs and prizes are all junk. Very dirty and need of repair. Never will comeback!! Should be called kids nightmare !!! read more

I heard about this place threw a friend so I gave it a try. I took my 2 year old and my baby here. The front desk guy wanted to charge me 6.99 for my baby (6 months ) when he wouldn't be doing any. I told him no that's ridiculous. The good thing about this place is there is a gate that an employee opens and closes. My son had a blast here buttttt there was NO AC ! Bathrooms were a mess. Also there was about to be a fight between 2 parents and the employees by the gate didn't try to stop it but left the door open and children were getting out. We just left after that. read more

I didn't appreciate how hot it was in there. The place wasn't even packed. At all. I didn't appreciate that they charge $2 for socks. How dare I leave socks at home. My baby is teething and that's what he chooses to comfort his gums. I did appreciate staff standing at the entrance with hand sanitizer for the adults. Why not the kids? They're the dirty ones lol. I do t appreciate the cost of $14 for entry. I'm a FTM so all of this is new to me. Either way, this establishment is pretty dated and I noticed a separation of the play area with tarp. Overall I won't be driving 35 minutes again to come to this place. I only attended because of a play date and they had Groupons ‍. I don't think it's worth the price. Entry should be under $10 for the quality. read more

My 17 month old enjoyed this place. As her parents, we enjoyed ourselves. It's huge. We don't have any playspace like this in NYC. And for only $6.99. What a freaking steal! Not sure why so many people are complaining that it's expensive. Haha it's like $20 in the city. Guess different state, different standards. Recommend anyone who is traveling with toddler to check it out. They have a toddler zone. Can be cleaner though read more

Couldn't even get 5 steps in the door before someone yelled over the counter that they were closed. No explanation. No apology. We drove an hour and half to let my kids play here. Very rude. Very disappointed. Don't go here. They don't know how to treat families. read more