My family loves kids kastle. My children have attended since the infant room and are now well prepared kinders. (One in and one starting next fall). The kids kastle staff are well educated in the various issues that my children have faced, adverse childhood experiences (ACEs) as well as the mental and behavior health issues both my kids have endured (ODD and ADHD). They have stood by through the process to get them intervention services to aid them in being sucessful little learners. I cant say enough good things about how kids kastle has become a big part of our family. I know the staff there love my children and will do everything they can to care for them when i am not around. read more

My child was enrolled at this center on 8/6/18 for 7 weeks and in the first week his bottom was so raw he was bleeding and it took at least 3 days to heal. After another full week, on Friday I took him to the center with a healthy bottom, no rash or other concerns, and when I picked him up later that day his bottom was raw and bleeding again. We had to treat his bottom all weekend with extra care so as to not have him crying in pain. Within the month, he contracted Hand, Foot & Mouth disease and was out 7 full days in recovery. He returned healthy and only three weeks later he contracted Roto Virus which is another highly contagious disease "common" with children under age three. He was picked up early Monday due to fever, out Tuesday and again Friday and severely ill all weekend with 104-105 degree temps and severe diarrhea and a trip to the urgent care on Sunday. He was kept home again on Monday because it had not been a full 24 hours since he had been without fever. In total my child was out upwards of 2 full weeks combined days of illness and I like most childcare contracts, we paid for those days of care with no refund or credit; a cost upwards of $300+ in services not rendered due to illnesses contracted at this center. I have four children ages 23,16,4 and my infant son and in all my experience with childcare/school and risk of illness, I have never experienced this. When I provided notice to withdraw, I was told this is "normal" for an infant who has never been in childcare but I disagree. Never, ever have my children contracted these nasty diseases and we have received care from several other licensed centers in two plus decades. Also, when I delivered my final billing statement; instead of a pro-rated bill for private pay at the fixed rate, I was billed an additional $50+ based on an hourly rate which was not disclosed in the care contract but is the supposed rate the State pays for those receiving childcare assistance. I was told if I don't pay the disputed amount, I would be sent to collections. The owner of this center is never on-site and is not involved in the daily operations of the two centers she owns and operates. The staff are overall friendly but I would not recommend this center to anyone. read more

My children have attended Kids Kastle Fruitdale since they were 10 weeks old! I couldn't be happier with the staff. They communicate with me and are attentive to my children. They always come home clean, provided that I remember to have extra clothes on hand for them. There has only been once or twice where I have forgot to bring in clothes and they came home wearing what they had for lunch on their shirts. However, their faces, hands, and bottoms have always been wiped clean. I am a full-time working mom who gets assistance from the state to help pay for my child care, not once have I EVER felt as though I have been treated as a "lesser human being"! Back when I was looking for care for my girls, I wanted to feel good about leaving them (that's very hard to do as a mom). Kids Kastle made the transition back to work smooth for me. It's nice knowing that they are in good hands! The main reason I chose Kids Kastle were because of the staff's qualifications. Everyone is required to be CPR/First Aid certified, have current food handlers license, and complete a Health & Safety and Child Abuse & Neglect course. I had also found out later that they are part of the Quality Rating Improvement System for Oregon. The management are kind and understanding as well, I honestly believe that they all have my children's best interests at heart! I recommend Kids Kastle to everyone who is looking for child care for their children! read more

My daughter and I called and left messages and never hear back from anyone. Very disappointing