If I could give this establishment 0 stars I would. I THOUGHT this was a great place. My daughter went there from age 3-5 and we had no issues - though she could talk so I firmly because it is because the staff is on their best behavior around the kids who can tell you what they do. I assumed I could trust these people with my 12 week old. I have worked in childcare centers in Texas so I am extremely familiar with the regulations that are supposed to be followed, especially for infants. (All of which the regulations are put in place for the child's safety) On paper they appear to follow the rules - make you bring a sleep sack because they can't have blankets, etc and they are only supposed to sleep in the cribs - ie, no swings etc. My son's first week there I showed up during nap time to pick him up. I wasn't allowed to go get him, he was brought out to me so I wouldn't "wake anyone else up" though I'm unsure how the 2 teachers who brought him out to me are any quieter than me. I thought it was odd I wasn't allowed back. Every time I picked him up he was either asleep in a Mama Roo or laying on a play mat in his crib. Regulations state babies are to be in their cribs to sleep and for up to 30 min after they wake if they are happy. Cribs are not supposed to be used to confine the babies. They had no space on the floor for the younger babies to explore (also against regulations) and they had walking children in the same room. In the 2 weeks he went there I only observed a teacher holding him 1 time. The rest of the time he was in the Mama Roo or crib, even if he was awake. The first week I had an issue with the teachers overfeeding him and when I went to discuss it with them, they acted like I was putting them out. They said he never cried. I'm certain they were just feeding him on order TO keep him quiet. They also commented on how quiet he was, which I thought bizarre because if you interact with him he is extremely vocal, and I never observed them interacting with him. His attempted third week there I walked in to get him and he was alone in his crib on a play mat staring up at the ceiling as usual. They had another baby his age in a Mama Roo with a bottle propped up with a stuffed animal. Not only is this against regulation, but it is wildly dangerous. Neither of the two teachers in the room were paying any attention to this baby who could have easily choked. One of the teachers offered to change my son before we left (I can only assume because it had been too long since they changed him) and the teacher commented he was so quiet she forgot he was there. Not something any mother wants to hear from the people who are supposed to be caring for your child. I observed so many regulation violations in the 10 days he attended that I pulled him immediately after seeing the bottle propping. Coincidentally, the week I chose to pull him they've had an influx of positive reviews, mostly from the teachers there, as I'm sure they were expecting my negative review. If you look through there are also reviews from people stating their previous reviews somehow got deleted. I received several texts and Facebook comments from the teachers that week talking about how much they missed him, which was out of character and I presume a damage control contract trying to sway me from calling the state. I did report what I saw to the state who conducted an investigation. (I urge you to check the state store for any childcare center) They did find violations of babies sleeping in swings and were cited. Unfortunately you'll notice this is their first violation, as the owner sits in her office overlooking the parking lot to look out for the state, which she can easily relay their presence over their walkie talkie system to cover up their regulation violations. Another practice I find odd that the teachers need to be "warned" when a parent entered to pickup their child. I would not recommend this establishment, especially for infants, and would suggest a childcare center with cameras. read more