The short of it is that the owner/manager Carlos is nice and works with his customers. I was exchanging a pair of Jordans that didn't fit. They were a gift. The policy is all sales are final. However, since they were bought as a present, Carlos let me exchange them. They didn't have the same Jordans in the right size, so I got a different pair of shoes. Carlos worked with me on the price since it was my first time there, and there was a Yelp promotion. I usually don't like these types of shoe stores, because they hike up the price crazy and try to take advantage of people. Carlos definitely worked with me though, and I walked out feeling like I got a good deal and had an overall positive experience. I would definitely return. read more

Horrible. I called them because I placed an order that I never received, the guy hung up on my face. This PLACE IS A SCAM, BEWARE!!

Do not order pre-orders with them they're a scam ! After ordering a pair of Jordan 17s months early. After the sneaker was released, I had to wait a whole month before they started shipping and after a month of waiting, they went and refunded me my money. They probably never had the sneaker to begin with they took my money and would not send me my product. When you call they talk to you so nasty and don't know what they talking about. Don't ever buy from them. read more

I don't know if it's just luck of the draw or this company really is a scam. I ordered a pair of Nikes and it's been over a month. Their site has no contact page. I tried email. Don't know what to do now. Think they screwed me read more

Kickclusive - Over a month and still says unfulfilled. For a kid who thinks I'm a liar now. Thanks kickscrewsyou - Shoe Stores Near Me - Ridgefield Park, New Jersey

This store uses deceptive business practices to lure people in and exploit them. I called for a pair of yeezy zebra sneakers. Was quoted $400 over the phone. When i arrived the next day, a different person tried to charge me $800 for the same pair and told me the other salesman mixed up the year of the sneaker. After some back and forth we settled on $509. I was then told that this sneaker was going to me much cheaper from the store than stock X. When i went to stock x, i realized had over paid by 165$. When I pointed this out to the manager he then rebutted with another illogical excuse. This store is the equivalent to a used car shop. NO MATTER WHAT THEY QUOTE YOU THEY CAN GO LOWER. I plan to contact the better business bureau and urge any first time or novice buyers to avoid this store at all costs. read more

Kickclusive - Shoe Stores Near Me - Ridgefield Park, New Jersey

This is for the Newport mall location. I walked in a naked how much the yeezy 500 in black were ... they were very nonchalant. Didn't even look me in the eyes and said $600. $600?!?!? I can find them on stock x or goat for under $400. This is why stores like this don't last long around here cause they try to rape everyone with the prices and act boujie while they do it. Never step foot in there again. I can get them at my doorstep for $200 less than what these people are charging , they're buggin. If they had friendlier service they might get that off but not with the attitude too. No way. read more

Kickclusive - Stick x has them for 470 - Shoe Stores Near Me - Ridgefield Park, New Jersey

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Got a good collection but wild prices. I wanted to get a yzy 350 v2 bone right after it's drop on confirmed that I didn't hit, the main dude was like 350 bucks when they were going for 220 on stockx. Wouldn't bother to come back and buy again. read more

I have one question ! Why are you charging sometimes 200 over Market price ? Also why have 3-5 guys working and they can't even legit check a simple supreme shirt without having the original package? I was told we can't tell if it's fake or not. Specially without the original package .... on a fire Gucci mane white tee ! Also clean up the garden state location! Looks trashy and you have some fake thugs working. Customer service is not a priority here read more

I don't really have a reason to visit NJ but honestly if there was a reason to its because of Carlos and Kickclusive! Living in Manhattan everything is priced pretty high and usually the super limited pairs are priced way high in the city. I went here and man it was paradise. Im born and raise in LA so I'm sued to getting deals. Coming made me feel like home. They have tons of heat from Bred 11s, OVOs, fragment 1s, Yeezys and basically everything you need. These guys can purchase your sneakers too which is good if you need the quick cash. Carlos is awesome and really knowledgable about the sneaker industry. If you live in NJ you need to swing by read more

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Ordered online for a pair of Jordan 11's and never received my item. Made multiple attempts to email, call each store, and use their contact us section on their website, no one ever picked up or replied to any of my attempts at contacting the store. I had to file a charge back after two and a half weeks to get my money back with my credit card. Will never shop at this place again. Prices for most products are extremely overpriced as well, thought I found a good price, but guess they realized it too and didn't ship the item. Horrible customer service. Many other shoe stores in the NJ/NY area with better prices and customer service. read more

Went in for just a legit check cause I got some Jordan's off StockX that were kind of hit. They check them for me and told me the kick were legitimate. StockX does a good job but sometimes be letting stuff slide like the kick I bought were clearly not dead stock cause I could tell from small creases on the side they were clearly tried on but not a big deal but if you just get from a place like kickclusive you avoid all suspicious feelings. read more

Have bought plenty of sneakers from these fellas. Always has my size and they are negotiable. StockX has been known for selling fakes and never had that problem here! Carlos has done a great job making sure that anything that comes out of the store is authentic! Would recommend for anyone to go here read more

Carlos is a fraud....I saw a post from his page on Instagram promoting the new Off-White Air Max 90 Oreo and desert drop. He was in the comment section of Keith Instagram page today. So I went to his page and asked how I could pre-order a pair in his dm's. We conversed through his page dm's and by phone...I was hesitant to order from him because I'm in Chicago and the store is located in New Jersey. So I decided to order through cash app and the payment went through....after that Carlos called and dm me back saying my account needed to be verified and he needed to put in a code and he needed my card number. After the payment had already processed. I have the receipts but don't see how to post our dm's here. read more

Kickclusive - He tried to keep charging my card. - Shoe Stores Near Me - Ridgefield Park, New Jersey

Do not do business with this place. I ordered a pair of shoes for $400 and they never shipped them. I sent them messages called the store and never got any answers they just said DM us which I did multiple times and no response. This place is scam and just takes your money do not trust them. Scam! Scam! Scam! read more

Poor service. Buy shoes online from here but get refund with no reason why wasted my time

Ordered two pairs of shoes from them and have yet to receive my shoes or my money back. DO NOT SHOP WITH THEM! SCAMMER!!!!!

Terrible and fraudulent! I paid 365 for some dunks and it took them TWO WEEKS to just tell me "sorry we are sold out, we will refund you". But the very next day they upload the shoe "ON SALE" and raised the price by almost 100 dollars extra. Guess they must've realized they sold it for "too cheap" so they made the excuse that they were sold out just so they can raise the price. They are fraudulent and have bad attitudes in person. They'll scam you and raise the price last second just to steal more money from you. They are way over priced. Do NOT do business with these fools - AKA Carlos read more

I ordered 2 pair of shoes from them and I live in Texas. The first pair everything was great but the 2 pair they sent me the wrong size shoe. But I do understand it was a mistake and they aren't robot. Shoes are authentic and they always answered when I was calling regarding my order. read more

Best reseller store in the tristate. Carlos a great salesman always available for help. Great work guys keep it going.

Update, however anything negative I said before affected anyones thoughts on this place, Carlos ( I hope spelled correctly ) was responsive when I wasn't being, curtious, and listening. He related with me when we spoke and that's all I needed. However this gets resolved, they were always A1 everything. Whether they optioned what shoes I should buy to wear out or showing what hats they have to match nice with their amazing selection of kicks. Further more, I recommend to anyone who needs nice, clean kicks. They have most in stock, they have all details on their website, and if you call, I'm sure everyone there is helpful, and they know what they are talking about. read more

Kickclusive - This is the price tag on the box. - Shoe Stores Near Me - Ridgefield Park, New Jersey

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I order some shoes may 21st then four days later i msg them sayin i Haven't gotten a shipping email. They tell me they will ship on may 30th so I'm like ok i Don't mind waiting a bit more. May 30th came and nothing so i waited and waited i msg them again on June 4th 2 weeks later after purchase and i got left on seen two days later pass i msg them again asking where my shoe then they wanna tell me "is out of stock" that they gon refund me my money back but mind you the next day they post the shoe on their instagram selling the same shoe i bought back in may 21st smfh they like to play games bunch of sherm b**** read more

I ordered retro 4 white cements a week ago they haven't even sent yet and when I ask for my money back they stopped replying and ignored my emails still waiting on my money they are bad business people do not come to them for shoes I'm pretty sure i git robbed imma have to get my bank to get my money back i should've read their reviews first before shopping with them because now I'm out of 200 bucks but they ain't finna get away with it read more

I placed a pre-order and received my shoes before the release date. My Christmas shopping is now complete and I'm going to have one super happy stepson. I'm very pleased and will definitely do more business with this store. read more

Great business for the love of sneakers. Great customer service and a really awesome showcase of kicks inside the store. I will definitely be back for more purchases. read more