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KFK Design Studio

5.0 (2 reviews)
Closed • 8:00 am - 5:00 pm

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10 minutes

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100%

Services - KFK Design Studio

Home staging

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1 year ago

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Kay F. K.

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3 years ago

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Ask the Community - KFK Design Studio

1st Stage Property Transformation - Living Room Home Staging in Newport Beach, Orange County

1st Stage Property Transformation

(54 reviews)

I have hired 1st Stage for multiple properties over the years. In the past, they generally did…read moregreat work and I was impressed with their staging style, professionalism, availability, and pricing. That said, my most recent experience was disappointing. I had them stage a modern townhouse in Costa Mesa near the beach. Unfortunately, the staging style they chose did not match the aesthetic of the property at all. I am not a designer, so I typically trust their vision and let them take the lead. This time, I reached out to their team and simply asked if we could swap out a few items to make the space feel more modern or beachy. I was told I would need to pay a restocking fee. That response was frustrating. I had referred them many jobs and clients in the past, and while the fee itself was not a large amount, it felt unnecessary and left a bad impression. They did eventually waive the fee, which I appreciated, but the situation already felt mishandled. Fast forward a bit. The property did not sell, and I requested that it be de-staged. Their team came out a few days later and removed the furniture. A few months after that, they emailed both me and my client, who was the actual party to the staging contract, claiming there was a prorated balance due for a few extra days the furniture remained in the home. The amount was under $400. The contract was between my client and 1st Stage, not me, so I was confused as to why I was included. Shortly after, Mark Sutton emailed me directly asking if I could take care of the payment by the next day. I found that extremely unprofessional. Agents are the ones who bring them business, and asking me to personally pay an invoice that had nothing to do with me showed a real lack of business judgment. I expressed my disappointment with their customer service, and the only response I received was a payment link. If you are looking for a stager who truly feels like a partner and values long-term relationships, I would think twice before using this company. In my experience, once an issue arises, you are treated like just another number, and preserving relationships does not seem to be a priority.

What an amazing experience we had with Janice and the entire team! Not only are they creative, hard…read moreworking, and professional, but they have the most beautiful and quality items! You can put your complete trust that they will stage your house to perfection so that it will look great for the photos and the tours!! Our home went into escrow 4 days after listing and we received $100,000 over asking price! The 1st stage service is a great value and will pay off tremendously in the end.

Simply Luxe

Simply Luxe

(86 reviews)

Normal Heights

Simply Luxe team did an awesome job organizing and decorating my kitchen!! My daughter's favorite…read moretheme is lemon and they found the perfect wallpaper for me!! If you are looking for a reliable, dependable, and creative company to help you organize your house, give simply luxe a chance you will not be disappointed.

Charged Nearly $2,000 Over Quote -- Breach of Contract, Legal Action Pending…read more We were quoted $4,459 for our project, which we accepted despite our budget being lower. We even cleared the entire space beforehand to help expedite their process and reduce costs. However, we were shocked to be charged over $6,400--nearly $2,000 more than agreed. We understand it's not always going to 100% reflect the quote, but there was no prior notice or written approval of extra charges. When we questioned the overage, they claimed they gave us "their most generous discount to date," which was misleading and unacceptable. We disputed the charge with American Express, but were told the final bill they gave us after the work counted as "written notice," despite no prior communication about the increase. This is unfair and contradicts their own contract terms. After consulting with an attorney, we were advised the company is in breach of contract. If they do not refund the overage and honor the original quote, we are fully prepared to take legal action. This review is a final effort to resolve the matter before going to court. Future clients, proceed with caution--get everything in writing.

KFK Design Studio - homestaging - Updated May 2026

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