The food at this branch of KFC is always of a high quality. The restaurant has recently been updated and modernised, unfortunately this includes adding self-service facilities. You queue at the counter to input your order, then pay there if using a chip and pin card, then join the other queue to wait for your food, and pay if using cash.
The system is awkward to first time users and actually creates larger queues and is very off-putting. I have visited other outlets and they haven't implimented this system, so it isn't a nationwide thing. Since this system was added I have gone to lengths to visit alternative branches as I feel you don't get the value for money if you have to place the order yourself. read more