MANAGER should be fired and this place closed down. 30 minutes and NO FOOD. Demanded my money back. Manager after 5 minutes shoved my money back and never said a word. Only 3 people in store and half dozen employees. All of this "transaction" was done by the MANAGER. Incompetent, rude and STUPID read more

I have given this location so many tries, but they either screw up the order completely or are out of MANY menu items. You're a fried chicken place - you have one job - to make and sell fried chicken and yet somehow, you're always out of the one thing you sell - FRIED CHICKEN! This location is absolutely terrible. I will say, the last time I had a major issue, the manager did correct it and remake our entire order, so that was a nice change. read more

Placed an online order on Christmas Eve. They were out of biscuits but gave me an extra potato. The chicken was original recipe & it was awful. I separated a piece of white meat & the breading on it was raw. There was a puddle of grease at the bottom of the bucket. No one enjoyed their meal. I'll never order from this location again. read more

Ordered food for pick up at around 5:30 for a 6:00 pickup time did not get food until 6:40, there is no reason for it to take that long for food to be finished. As well the employees were not moving with any sense of purpose even though they said they were busy. The dining room was also atrocious looking with the tables not cleaned. You could also clearly see mold around the A/C vent behind the counter as well. There needs to be many improvements done at this location before I even think about heading back here. read more

I wonder how I'm supposed to eat this coleslaw's with no utensils. The workers were standing outside when I pulled up to the drive through and it took forever until someone even took my order. When the person behind me ordered some chicken I heard the employee say she didn't know if they had that available? What? No chicken at a chicken place? Go figure. read more

KFC - Nothing to eat it with. - Fast Food Near Me - Port Charlotte, Florida

Horrible, didn't get what we ordered. Missing sides . Chicken tenders looked and tasted like they laid there all day. Tried to call the store. Went to a fax machine. Called corporate, explained what happened. She put me on hold, came back to the phone and told me she was sending me a $5 voucher. I told here after spending $35 on chicken dinners and not getting what we ordered, not being able to eat the chicken tenders , keep your $5 voucher. Popeyes here I come. No more KFC! read more

Good biscuits and fried chicken. Good service and recommendations. Only use drive through! Cost was a little high!

Chicken sandwich was fresh and good. The fries were like reward by grease. Like the reheated Old fries buy dropping them back in grease. Really bad. Custmer service was average. Just took your order. No welcome or HI or how your day. No service with a smile for sure. read more

I went to this one the second time. The first time i received the new nuggets and it was a big disappointment. Most of them were so small and tasty a little burnt. So today I went back and my wife wanted to try them one more time They weren't burnt but some of them we're about as thick as a cardboard box about 1/4 in thick at less. I had a box of crispy leg and two thighs (NOY CRISPY)side of gravy which turned out as potatoes and scared gravy. Like a taste no more no less and the biscuit the forgot to put the bottom in with my top? No I'm not a Karin or a Ken. I just no longer spend my money there read more

Very disappointed with their nuggets they should call it popcorn chicken most of it was batter. Didn't enjoy it at all. I don't think I would like to go back there. read more

I went in to try the buffet at 1:00 pm and it was not set up :( No one was there to greet us so after 3 minutes I left. Can't say how the food was, but the staff seemed absent that day. read more

Very dry mashed potatoes ! Drove to KFC on my lunch break. She asked me if I wanted gravy and I said YES PLEASE ! I get back to work and opened a very dry mashed potatoes. Was highly disappointed!! Totally disgusting read more

KFC - Mashed potatoes NO GRAVY ! - Fast Food Near Me - Port Charlotte, Florida

Horrible customer service rude staff slow in walking and doing their job. Several people left because they refused to make any type of acknowledgment or eye contact. I was sent to pick up an order in an expired I asked if they could assist and they told me wait in line they're backed up they were very rude and unprofessional this is unacceptable. Management needs to review video and do some fixing or give people who enjoy a paycheck the position The only one I saw working hard and being professional was at the drive-thru. read more

KFC - These were the two ladies that were rude and unprofessional I would not recommend this store until this is fixed - Fast Food Near Me - Port Charlotte, Florida

I had a 20.00 coupon due to a terrible meal at a KFC in Boston and decided to take a friend to the port charlotte one for lunch. the chicken breast was kind if dry and the breading greasy. The mashed potatoes I could have drank they were so watery and the gravy was very salty. the coleslaw did taste good but half was frozen. The biscuit tasted like chemicals, lime bad margarine. The french fries tasted like chicken. Half the tables needed cleaning and it was very cold. The guy at the register was very friendly and helpful. don't go there I wish i could give them a negative 5 review. read more

I go to KFC once in a while. But both times they told us they had no staff working and we needed to come back another day. Post-pandemic, Post hurricane Ian. SMH read more

When this place has a fully stocked menu, the food is good... but we've visited twice in the last 2 months and wonder how it's possible to have the place open, yet have run out of chicken.... Like ANY chicken..? The staff are polite, & the facilities are kept pretty clean so that's a plus. read more

Stopped in at last minute with a large to go order. Reggie, Danielle and Harold were very friendly, they all worked together to get our order together and packed up very quickly. Definitely recommend this restaurant and the staff deserves kudos! read more

This KFC is the slowest and worst in the state! Always out of food, how are you a chicken place but always out of chicken? The service is horrible here. read more

Absoutely the worst KFC I have ever been to. 100% my fault for returning to give them a chance. They close at 10:00pm 3 times I have arrived between 9:00 & 9:30pm to order my dinner, I work overnights, 3 times they have had no breasts or thighs, wings or wings and legs only and they want to charge the same price if you were receiving breasts and thighs. Tonight I ordered a 4 piece chicken only, the girls states we only have wings & legs. She then states the price will be cheaper and it will be adjusted at the window. So I ordered 3 wings & 3 legs. At the window a young man says that will be $18.55! An 8 peice bucket of chicken is only $19.99!!! This continues everytime I stop there, my fault entirely for believing KFC customer service would do anything about it. I have emailed 3-4 times always receiving the same responce. I'm not asking for anything but good polite service and for them to have the correct product up until they close. This KFC is a joke and absolutelty the worst I have ever been to. Avoid it at all costs! read more

In spite of the negative reviews we tried this place tonight and are SO happy we did! The food and staff were excellent! Went at 4:30pm on Friday evening, to the drive thru, ordered a 12 piece crispy bucket meal with mashed potatoes/gravy and mac n cheese. Staff was polite and professional, everyone had masks and gloves on, the service was quick, my order was correct and the food was hot! Drove the 25 minutes home and it was still hot, no heating up necessary. The chicken was juicy and biscuits were fresh. Kudos to this location and to their management!!! You guys are doing a great job! We'll be back. read more

The food was okay, but the atmosphere was absolutely horrible. My wife and I were sitting in the dining area and most of the employees were hollering at each other disrespecting another employee that wasn't present. They were judging her personality and work ethic. Come to find out the manager was in on that conversation as well. Hollering that the one employee was a good person in general, but would never want to not be able to work with her. The manager came out from behind the kitchen, seeing us looking, and then all became silent the rest of the time we were there. The fountain machine was disgusting, mold in different areas, including the floor and ceiling. read more

Nasty we went in for the buffet um not a buffet at all really nasty food and staff that does not care I've been to some bad kfc's before but this place tops them all I'd rather go hungry read more

The drive tru service is unpleasant. They treat customers badly when they don't understand what they say and you tell them to repeat it.

Was in your restaurant on July 18,2018. The employees are awesome!!! Your restaurant is clean...The bathrooms are clean as well. The food we ordered was very very fresh too. Even a cookie was offered to every customer. Will definitely return !!!! Keep up the good work read more

This place is a disgrace. Horrible customer service. Talk about hating your job and taking it out on customers. I've been there 3x and each time was worse. Incorrect orders. Close this branch. read more

Cant give a negitive star rating .... place filthy, floor and tables ... staff complains when asked to clean tables ...

I'm really disappointed in KFC..they used to great chicken and I loved their biscuits. But I went to this one in PC and North Port KFC and they both had over cooked chicken stale biscuits. I couldn't find hardly any meat on any piece cause it was so dry. Why have they changed from hot to not? read more

Went on Saturday evening to pick-up food for the family. We had not been there in some time. Waited 30 to 45 minutes to get our order. The place was so understaffed and we get it. The wait was not the problem, it was the food. I threw the entire order away. $25 down the drain. The potatoes were watery and the gravy was water . The mac-n-cheese was lumpy and ice cold. The chicken was so soggy the coating slid right off. I will never go to KFC again. Way to ruin an "old time" favorite for me. read more

I was here just a bit ago and the food (not buffet) was pretty good. I mean it's pretty much just the same as all other KFCs I've been to. I would probably not dine in at this location ever again, but maybe just drive through. And you can read why I would not dine in here next. I would also advise everyone to check their orders before leaving, they seem a bit forgetful. This restaurant and its service was definitely not up to par. I know this is a fast food restaurant, but the people who work there is just stupid and rude. I was asked by the cashier for here or to go, so I said for here. Pretty simple right? No. I had to ask for a tray and plate... and utensils. Why weren't there utensils in the bag? Who knows. And they also forgot my mashed potatoes. The cashiers was like typical teenagers, rolling their eyes. It's your fault for being forgetful and can't get things right. That's why I have to ask for things, so why are you giving me attitude. The room for dine in is not completely awful. The salt shaker was wet but not the table... Which is very sketchy. If I would have used it then whatever on the shaker would drip into my food. Ew. And there was a fly in the dining room, near the buffet and soda station. That is very unsanitary. Not completely awful but could be better. read more

Went and got the $20 fill up the other day and they gave me 4 wings, two drumsticks, and two very small breasts. Very disappointed.

Was hungry for the kfc taste....and hadn't been in along time... the bucket meal original recipe was so salty..,, didn't taste the original recipe that I remembered..:( At least the instant mash and gravy was good, and prepared slaw. I think danders would roll over in his grave knowing the corporate industry destroyed his concept, nasty food and expensive! read more

Horrible customer service.. out of everything .. 7:30 in the evening. Rude. Turning them in to corporate. Doesn't deserve one star.

Can I please give this place negative stars? Lack of customer service, bad attitude and corporate. The women on the 800 line couldn't care less. What do you expect from a restaurant with 1.5 out of 5 stars? read more

The Colonel should take a close look at this franchise. This doesn't come close to their commercials. We had the "fill up" box. The only thing that was hot was the mashed potatoes. (They could use a better quality of instant potatoes). The chicken had been sitting in the warming box way too long and was dry. The tenders were even worse. When chicken is breaded properly the coating stays on the skin but when it's not done properly (and in the box too long) it just falls off. Oh the cookie was good! The fill up box is a good deal if everything is fresh but if not it wouldn't be worthwhile for free!! read more

Went through the drive-thru tonight and had the worst customer service I have ever experienced. The drive-thru lady was rude, seemed annoyed, didn't even say have a good night or anything at all while handing me the food and shutting the window...wont be returning. read more

Pitiful at best please don't waste your time going here the service is horrible the "buffet" as its called (what a joke)is mostly empty as they pay little attention to it .There is no body there that has any authority and every one there definitely hates there job.I would love to meet the franchise owner who ever he is if he is alive that is as I can not believe that this place is not payed attention to at all if it was i would not be writing this and there were other people there complaining as well to no avail .What a idiot the owner is not having a clue how it's being run.I would not ever go here again and you should not either unless you enjoy going to a buffet with most of the items missing and no one cares about it thus the items are not replaced diminishing your choice to just a few items hardly the definition of a buffet. . read more

I went in and was 2nd in line. The customer before me purchased the buffet. I thought the buffet needed attention and was unkempt. The cashier girl forgot to give the customer his silverware so the customer asked her for a set. The cashier was very rude about providing a set. The cashier was also rude to the two ladies behind me. I was wondering if she just hated questions or what. Anyway I would not try the buffet because it looked a little dirty and hap hazard. I was not impressed with any of the workers. I think I will look for another location next time. This one seems to have to many problems. read more

This resraurant is getting a 3 simply because I do like their food. I have often thought I would stop going because on drive-thru they screw up more so than getting them right. You would think now that they don't do grilled chicken anymore they have less choices to make. I just ordered tenders which always come with sauce, which I made sure they knew. Had to wait for a new batch of wedges (+) but I guessed that time erased their memories. Got home with no sauce, no ketchup, nada (-). Maybe I have finally learned that I can live without KFC. read more

A one is way to high. Out of everything. Only had chicken legs on the buffee. Way over priced. Very rude. Won't be going back.

My boyfriend and I went to the KFC at 8:30pm on April 7th, 2015 there was one order ahead of us and one order at the drive thru window. There was one customer in there that was already eating. The cashier took the order for the people in front of us then proceeded to fetch the order, not a problem except some of it had to be made so instead of coming and taking our order he ignored us and started talking to random employees. The manager also completely ignored us, looking at us several times but not speaking a word. All the employees acted as if they were in slow motion and didn't care at all that we were waiting. After standing there for 20 minutes we left. It doesn't matter if you are the first customer of the day or the last we are all important! Without the customers you have no business! We won't be back!!!! read more