Long story short, this restaurant took our money and it ended up costing us about 50% more than the price of the meal should've been.
I went to KFC last night with a friend of mine through the drive thru and made a purchase that was about $31. When we got to the window, I asked if it was ok to pay with cash first, then charge the rest to a card. The workers were "friendly" and told us that wouldn't be a problem. I handed them $16 in cash, then I handed them the credit card. When the transaction was complete, we drove off without checking out our food.
The order was almost correct. They didn't give us 2 thighs in our chicken bucket, but instead gave us 1 thigh and 3 drumsticks, not a big deal. They also gave us a large drink instead of a medium, which again, nothing to complain about. We were given no napkins, no cutlery, and no butter for our biscuits. There was also no receipt included in the bag.
Tonight, my friend received his credit statement and they charged him on his card for the full price of the meal. I never got my $16 back, I assume somebody decided to just keep it for themselves and screw over my buddy. I'd love to go there and dispute the charges, but my accounts are baseless BECAUSE THEY NEVER GAVE ME A RECEIPT.
I'm never going back to this establishment, which is a shame because it's the only KFC in town. But I'm not having money stolen from me again, and the worker who pocketed my cash should be ashamed. read more