I have had numerous good experiences at Chicken Lodge numerous years ago, and I had to stop going…read moreafter my diagnosis with a coeliac diet, where I had to be gluten free which is something this place doesn't offer, however I recently came back to try something, late on a Saturday evening to use their takeaway service.
I ordered a Chicken Nugget meal, and my friend ordered a meal with 2PC of chicken, which comes with chips which I can only presume were warmed up.
The food took quite a while to come, and I even had to phone up once, the staff at the shop were unhelpful which made me glad I placed the order online.
The food was really greasy, it wasn't very nice, It was something I basically only ate because I was hungry, but in some parts, you could basically squeeze the grease off,parts of the nugget were hard, it just didn't seem very pleasant.
The portion size was also quite poor, but I wouldn't want any more of it based on how it tasted, it was simply greasy and warmed up which shows a huge decline on standard and that is the real shame.
Afterwards, I thought the worst part was over, however it was not, as I was violently vomiting chicken sick, I hate to be too disgusting, but there was just so much, it showed instant food poisoning which I had not experienced since my first night in Barcelona where I ate in a restaurant with rats, I am not accusing Chicken Lodge to have a secret ingredient of rat droppings, but perhaps their hygiene standards are similar.
The complaints handling system was awful pathetic, I had to ring in twice and was told a manager would get back to me, and they never did, I do have my suspicions the person I spoke to on the phone was the manager, despite offering no refund or apology, I was simply told he came in at midnight, and the time before I left my contact details. I was never contacted back which is a real shame considering how bad the food was and how bad the effects were, so I strongly feel Chicken Lodge and their awful food and hygiene standards deserves to be the latest place on my "Avoid at all costs" list deserving a single one-star rating.
It is a real shame to see a business like Chicken Lodge go downhill, downhill perhaps to the same level as Manchester United when Ferguson left, however the latter is rather enjoyable for me to watch as a Manchester City fan, but the poor food and the after-effects including sickness and complaint handling, means even one star is too generous for this place and it is a real shame Chicken Lodge are now the 500th place to warrant a single one star rating from myself.