This particular location is okay. Their soda machine is out of either syrup or co2 60% of the time…read more The food comes out hot and fresh - so that's good. The interior is a little bit crowded as far as seating goes. The building itself is pretty cold - the AC functions really well. The counter staff are usually very friendly and helpful.

Horrible place. Karaoke was great. Everything else,from the food,bar service,wait time, all…read moreHorrible. Would not recommend or return.

I didn't plan to stop at Biscuitville, but I ended up in a turn-only lane because I was not…read morefamiliar with Fayetteville and was in town to visit the J. Cole Mural. I was just going to turn around here. But I liked Biscuitville in the past, so I decided to go in for a biscuit and tea. I did go inside as I was unfamiliar with the menu. Service was friendly, and I was back on my way in just a few minutes.

The girl that gave me my food on September 24, 2026 around 11:52 pm was very rude and horrible…read morecustomer service her name was Ashanta

Got two burger trays with sides. Everything in the order was correct. The food was amazing, and the…read moreemployees were on top of their game. Long line but got the food in a timely manner.

I usually visit Cookout often as the food is delicious, reasonably priced and the portions are…read moreabove satisfactory! But the past two times i have received the wrong food than what was originally ordered, very disheartening. I am obsessed with the White Cheddar Cheese Bites and somehow never end up receiving them :( Best advice i can give; check your bag before leaving apparently.

I placed an online order at the Bojangles located at 108 Rowan Street at 6:11 p.m. and received a…read morenotification at 6:15 p.m. stating that my order was ready. Naturally, I foolishly believed this meant my food was actually... ready. I went through the drive-thru, where the young lady at the window asked me to pull forward because the order was not ready. I parked behind another vehicle that was also waiting for food. While waiting, I observed two employees entering the building. One young man was wearing a Bojangles shirt decorated with what appeared to be flour, grease, and possibly the struggles of an entire shift. Another employee, identifiable by very large eyelashes and a hairstyle with two puffs, spent time chatting with people in another car before returning inside. After waiting approximately 20 minutes, I went inside to ask how much longer my order would take. Around this same time, the people the female employee had been socializing with placed their order. I was told my food would be "another five minutes." I agreed to wait. However, I then observed the employee with the large eyelashes preparing food for her friends/family first and apparently not charging them full price. It was disappointing to watch paying customers sit waiting while VIP Bojangles Family & Friends Service was operating in full effect. I also spoke with two other customers who stated they had been waiting nearly an hour for their food. To make matters worse, I observed the same employee handling both money and food without washing her hands in between, which raised serious concerns about food safety and sanitation. By this point, approximately 45 minutes had passed, and I requested a refund for my $31.07 order. No one apologized for the excessive wait, acknowledged the inconvenience, or seemed remotely concerned about the experience customers were having. Even processing the refund took an unusually long time. At that point, I gave up, stopped by the grocery store, and cooked my own dinner -- which somehow ended up being faster than "fast food." Between the poor customer service, unsanitary food handling, favoritism toward friends/family, and lack of management oversight, this was one of the worst restaurant experiences I have had. I did not eat the food and will not be returning to Bojangles.

From the owner: Since 1977, Bojangles has been serving boldly seasoned chicken, scratch-made biscuits, Legendary…read moreIced Tea® and all the classic Southern fixin's for breakfast, lunch and dinner. All your favorites are only a tap away with the Bojangles app, whether you're craving chicken tenders, a chicken biscuit or a family meal with a whole lot of everything for everyone.

I come here almost every time i get breakfast out. They've mixed my order up before but this one…read moremade me sad. I can't eat this mess. I asked for a bacon egg and cheese bagel and what I got was a sausage egg and cheese bagel in a bacon egg and cheese wrapper. They done bamboozled me. FOR WHAT? I thought we were friends now I'm gonna be hungry until my shift at work is over.

As expected, any fast food on grove street is generally a waste of time and money. I was desperate…read moreand in a rush one day so I make the mistake of going to this McDonald's and ordering CRISPY McGriddle. I even stressed to the lady, I said "the crispy patty not the mcchicken". I knew to stress this point because the employees here are generally pretty slow. They've gotten my order numerous times in the past hence why I avoid them. I pay and the lady says if I want a receipt go to the next window. At the next window I get my food. I asked for a receipt and she said she put it in the bag and I'm the rush I'm in I just go. Later open my bag to discover gross ass mcchicken patty no receipt. Service rude start to finish. Stay away from this dump so they can finally shut it down.

This was my first stop in Fayetteville and my first time at Bojangles. The customer service here is…read morereally good and the staff is really attentive and kind. I ordered the chicken tenders with fries and the biscuit and my mom ordered the salad, we also got a sweet tea because when in North Carolina. The tenders were blah, they tasted like they had been sitting out a while and lacked any crunch despite a substantial amount of breading. The fries were good nice and hot and well seasoned. The biscuit was also good, i am not sure if they offer jelly, butter or honey but it would've tasted even better with those options. My mom said her salad was good, and for 5 dollars I have to agree, being that I'm from New York 5 dollars for a salad is a dream. The sweet tea was also really good not full of sugar as I was expecting. Definitely try bojangles if you haven't had it before.

The manage has the worst attitude in the world and is very clearly racist. Never even looked at me…read moreas I was ordering after I stood there for a couple minutes waiting even though I was the only customer in the store. Gave me the fries that looked like they'd been sitting there all day. Asked for a honey mustard and she basically yelled at me as I was walking away that sauce was 42 cents (apparently this is the only bojangles in the world that does this) and then didn't even come over the register so she could rob me for a single honey mustard. Hopefully the owner gets this and finds a new manager! She also had her belongings spread out in the dining room like it was her personal house.

Enjoying a tasty thick mocha milkshake for the evening! Thanks for the warm welcome and welcome…read moreback!

Terrible service. Bathrooms were "out of service" due to a flood but the employees were using. Two…read moreemployees one was the manager in the dining room making jokes while the one drive thru guy (only helpful person there) was wrong drive thru and the taking inside orders. I left after waiting inside for 5 minutes. Not to mention the lack of cleanliness at the fountain drink area. Spills, trash and scale in ice make. Just wipe equipment down once and while and this doesn't happen. No leadership and lazy workers (except one plus cooks). They will be out of business in a few months.

This location is ghetto asf. For one they drink machine is down BOFFUM. then they actually writing…read moredown my order and putting it in the register in the back so I'm guessing these registers up front don't work or something. Bless the poor girl heart at the register she know this location jacked up. The tea taste like the urns need to be cleaned out. It smells good in here tho.

Joe ordered a crispy chicken sandwich and two junior frosty they had us pull up after we waited and…read morewe waited over 20 minutes and they excuse was they had to cook the chicken and the sandwich is soggy and my daughter started crying terrible I must also say there was two employees sitting on their phones

Fried chicken with a southern flair. The place puts me in the mind of "This is it" which is an…read moreAtlanta based fast food soul food restaurant. The cashier was super friendly, the food was good, and the restaurant was well kept and clean. If you're in the need for a quick fried chicken fix and you don't feel like cooking at home, this is your place. The only thing keeping me from giving them 5 stars is the lack of choices on the menu. Although, I give it to them, they stick to what they're good at. They serve up fried chicken in dozens of different ways.

You craving for some chicken fried? Gizzards fried or livers fried? This fried chicken joint got…read moreyou covered. The place is clean, plenty of parking space and the customer service is at its best. Come down and get grub on. Trust me, it's really good and reasonable price for the food.