So I ate here last weekend and after taking one bite I found something funky in it. I pealed back the batter and words can't describe what I saw it was just not normal. I was so grossed out my husband brought it back for me. The guy behind the counter was absolutely amazing and asked if I wanted a new one but due to the incident I'm off chicken burgers for awhile lol. He without hesitation gave us our money back and apologized up and down. I will say it also grossed out all the staff so I'm not that crazy lol. No, there's no photo because at that point of time it wasn't the first thing I thought of. But I was told that they were taking photos to send to corporate so that works for me.
Over all GREAT CUSTOMER SERVICE!!! It wasn't their fault but they handled the situation perfectly! Thank you! read more