Outstanding! I placed my trust in this facility during the height of Covid to help assist my twin sister. The community is compassionate and treats every tenant as one of their own. Communication for the most part was great. Many thanks to the executive director, Melissa. I appreciate you listening to me and compromising when possible. Special thanks goes out to Shalita the director of nursing. Your wisdom, compassion and transparency helped guide me through exceptionally difficult times. I would be remiss if I didn't mention Emma and Jule in concierge. They're both amazing and do a great job of keeping every thing running smoothly. Emma, you could make me smile even on the worst of days! Well done everybody. My sincere thanks! read more

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Amazing staff genuinely cares about each and every resident!! Shalita is a rock star!

This is a very very special place. I work here part-time and would put my family here in a heartbeat. I've never worked anywhere quite as special as here. The staff is the most compassionate, hard working and genuinely loving group of people I've had the opportunity to work with. The level of teamwork at this facility is so refreshing. Very hard working people here! It all starts with a superstar and angel, Melissa. She's the director and always going above and beyond not only for the residents, but also for our staff. The management team is amazing as well. Always having each other's back and happy to do it! The residents are taken care of at such a high level and constantly have activities available for them. I've not come across a resident that wasn't overjoyed with living here and I completely understand why. Always very clean and sanitary. This job is so much more than a paycheck. It's truly a gift for me to be a part of this team and wonderful family! read more

We are trying to get mom closer to our home in Westminster. Cathy has been very helpful with managing the transfer and move. We have also visited and are very impressed. read more

My mother and I were lucky enough to be part of the Keystone family for 4 1/2 years. It probably sounds a little funny to call an independent living/assisted living community a family but that is exactly what it is. My mother moved to Keystone on February 28, 2011. She lived in independent living for 3 years and then transferred to assisted living on March 1, 2014. The Independent Living building is beautiful and the apartments are spacious. There is a lovely dining room with very attentive wait staff. The concierge desk is staffed 24 hours with friendly, helpful staff and maintenance requests are handled quickly and efficiently. When my mother was diagnosed with Alzheimer's Disease I approached Kent Mulkey, Executive Director, with questions about what my mother's life might be like if she needed to transition to Assisted Living. He assured me that all of her needs would be met in Assisted Living and that he believed they would be able to care for her there to the end of her life. Kent is an amazing administrator and he has assembled an incredible team of professionals to care for residents in both Independent and Assisted Living. Beginning with the Community Relations team of Kathy Rogers & Gail Loveland, and the Director of Operations, Melissa Ward, residents and families are cared for every step of the way Transitioning from Independent Living to Assisted Living was difficult for my Mom. However, the staff of the Assisted Living building did absolutely everything they could to help her. Shannon Kissinger, Director of Wellness, is extremely knowledgeable, kind and completely focused on residents' comfort and safety. She has also gathered an amazing team of health care professionals and resident assistants to keep residents healthy and happy. Medications were administered professionally and on time. When Mom was feeling sad or lonely there was always someone on staff who would take the time to sit and chat and make sure that she felt better. As her abilities declined, staff was always available to step up and make sure she had what she needed. Daisy Darnell and her Activities team ensure activities are varied and geared toward resident's wants or needs. There are 2 lovely buses to take residents out to doctor appointments, activities and restaurants. All holidays are marked with special celebrations and families are always welcome. Housekeeping and maintenance are professionally handled by Steve Lester and his staff. The grounds and the buildings are well maintained and lovely. The courtyard is a beautiful place to stroll, meet with a friend or watch the ducks in the pond. The Concierge staff (led by Melissa Ward) are just incredible and the love that they have for each resident is evident with each interaction. My mother passed away in May 2015. The end of her life came in the comfortable surroundings of her lovely apartment. She was cared for by a combination of Agape Hospice and the wonderful staff of Keystone Place. My family and I were free to focus on the most important thing--caring for our mother in her final days. I can't even count the number of Keystone staff who came in (even on their days off) to comfort Mom and do everything possible to ease our pain and help her. I truly felt that each and every one of them was a member of my family. I cannot imagine a better place for any of us to have been in. If you are looking for a loving, caring place for your loved one, you have definitely found it if you choose Keystone Place. read more

This is a nice facility but the food is terrible. They don't have any quality control in the kitchen. They don't use proper food storage or food handling procedures. read more