too many pictures of women not enough of the cigars and lounge areas. They are all beautiful but im…read morenot coming for them. In response to comment: this review is strictly of your yelp page and the photos you provided NOT of the place itself --- i also don't want your customers to think this is the case of your physical location I want to come and check the lounge but the images provided seem to be geared more towards the male gaze rather than the location and products you offer. I was hoping to see more of the physical location so i can get an understanding of the ambiance and potentially suggest it to others. As I said, all of these women are absolutely beautiful and gorgeous. It just seems like there is a large over flow of focus on them rather than what this place has to offer.

Big House is a really classy (for Scranton) place and is the best spot to come and enjoy a fine…read morecigar. It's not huge, so you'll need to come when it's not crowded. Although I've personally never seen a crowd there. The servers are very kind and helped recommend a cigar for me. I am just a casual smoker so I appreciate the advice. The other patrons were friendly as well and were open for some pleasant conversation. There's some nice couches and seats with a big tv. It's the perfect place to take a friend or two and catch up with each other over a good drink and a nice cigar.

Best selection of cigars and prices in the area. Everyone that works there is super friendly and…read morehelpful.

Been going there for years and will no longer go there because of the service or lack of I received…read moretoday. The girl with the pink hair would definately not last long if I was in charge- very poor attitude- said looks like you lost a loyal customer and her response was "oh well". Not the kind of people I would want working for me. I will buy my products elsewhere that has better service even if it means driving a little further.

The best experience I've had buying tobacco products. They also have excellent grab and go foods.read more

I live in Philadelphia and I am very lucky to have a plethora of vape shops all around me. I…read moresuccessfully quit smoking and picked up a new hobby with vaping, so when I went to visit family in the Carbondale area I thought to purchase a starter kit for my dear uncle who's been a 2-pack a day smoker since I can remember. Well, turns out the 18mg juice I got him was too strong and he was choking to the point of being discouraged with using the item at all. Since vaping has become such a big part of my life, I always travel a little further for a good shop whether in search of something specific or just out of curiosity. When I found out there was a vape shop relatively nearby, I was elated and it only got better from there! I convinced him to come with me and try some flavors that he wouldn't choke on and also enjoy. I was so pleasantly surprised when I walked into the shop. It's large and very welcoming. The lounge is very nice and I like the way the juice bar is separate from the show case. The lady who helped us was very passionate and friendly and honestly, I think her enthusiasm really encouraged my uncle too -- she was middle-aged and I think it kind of showed my uncle that vaping wasn't just something "kids do" but a lifestyle for ex-smokers or all ages. She was very knowledgeable and helped him find a flavor and strength that was suited for him. He bought two bottles. I was very impressed with the store's inventory. Undoubtedly, they are basically running a monopoly on the vape game in this part of NEPA and yet they aren't skimping on their selection. They had a very expansive selection of vape pens, accessories, and mods and surprisingly, they had things I don't normally see. Some of their prices were much higher than I've seen before, but this can be expected when there is 0 competition. I also made a purchase. I also really like the wall of left behind cigarettes. It's downright inspiring and I think they give you a free bottle of juice if you leave your cigs behind which shows me it's less about the money and more about helping you commit to a healthy change. I'll definitely be back here next time I'm in the area. Great job, guys!

I've had 2 bad experiences there. First they sold me a faulty mod, then when I came in with a new…read moremod and bought a coil they sold me the wrong coil. The tasting bar is good but the employees don't know ow the products they sell or they just don't care. DO NOT GO THERE! GO ELSEWHERE!