This is THE WORST experience I've ever had in a retail store of any kind. I spent a good amount of…read moretime looking thru their website. I found 2 light fixtures totaling over $1,000 I went to the store with my husband. I had pictures of the items. The person who acted as if he was going to help looked at the 1st picture & said we don't have it in stock I then showed the 2nd - he said we don't have it in stock. So I stood there waiting for him to say something else - perhaps "Maybe I could show you something else" or "I could order them for you"- NOTHING of the sort. He just Stood there as if I interrupted his day. This was a waste of time. DON'T GO TO BENSONS LIGHTING - their website is BOGUS as well. MUY MALO! Don't waste your time. Find another place to shop.

Best Lighting in Miami. They've been around forever and have a long history of great customer…read moreservice and selection of lighting. If they don't have it, they will find it for you or find you something better. Great knowledgeable and friendly staff.

Researching ceiling fans during a heatwave.... Definite inspiration…read more To Amazon or not.... I decided to do the ground work locally from Home Depot to upscale lighting sources, seeking a stylish yet clean-line design, most importantly QUIET. The more I questioned sales staff, the less information I got. My last option of the day was south on Dixie Highway. Walking into Dan's Fan City is indeed FAN CITY. Everything to do with ceiling fans under one roof: Ceiling fans of many styles/sizes/materials, fan blades, fan lights, spare parts, remote controls, and best of all, impressive CUSTOMER CARE by two knowledgeable women to answer, inform, guide, and assist in acquiring a fan without any pressure or hype. Everything I wanted to learn about the mechanism and more, Wendy and Lucy had answers. Now I am a fan, too!!!

This is a paradise for all your cooling needs Unlimited…read moreoptions to select I visited a few years ago with my late husband when shopping fans for your home, I was delighted with the huge selection on this location, finally we choose a few that added a charm to our social areas. Recently one of my ceiling fans broke and contacted them and promptly offered me options for a replacements (my moderaire fan was discontinued) they patiently provide with the right information for the piece that will fit. . Me, being a little stubborn wanted to see if another option was available to choose and visited them, I walked over the store and on the back storage Selected some that might fit They accommodate my request and got a couple of light glass options When got home, the only piece that fit my fan was the one the ladies selected for me So in addition to their accuracy and knowledge I kist add the outstanding customer service. I was happy to cost the location and spend time there Also got some ideas for my home decor in the near future. This location is easy to find southbound on US-1 and spacious parking area on the back, most of the items on display make super easy to visualize the one that will be a great addition on your home. Enjoy your visit there A happy returning customer

TODAY !!! Excellent service, prices, and promotions.!!!…read moreWe made a purchase today and received excellent service, great prices, and a good promotion. MAXI WASH LLC .

Needed a leaf trailer spring for our boat trailer. Came…read morehere and sizes we were looking for were sold out. A rep came over and assisted us and let us know a truck came in and she could check for us. She came back with what we needed and another size that would fit. She was very helpful and didn't mind going out of her way for us. She continued to assist us while looking for more accessories we needed. Man, totally awesome customer service (she let us know she'd been working here for 15 years) and the whole time she smiked and joked with us. This store is a great place for all your accessory needs when it comes to your home projects involving construction, boat accessories, protective gear and clothing, trailer tires, welding, service parts and repair and so much more. They always have some sales going on so it's best to check in their flyer, online, or even in store. We walked out satisfied with our purchases. Now to go home and start on some boat projects.

Extremely unprofessional and bad customer service. I went in 15 minutes before closing looking for…read morea very simple light fixture. I knew exactly what I needed down to the finish, size, specs, and lighting type. Before I even said what I was looking for, I was told that they were closing soon and would need to come back next week. Door was open, lights were on, and not a single customer was in the store. They clearly aren't interested in doing business or making any sales.

I had a great experience with them! Very professional and friendly! Super knowledgeable! Very good…read moreprice as well! Their hardware is Actually high quality. I highly recommend.

The products are state of the art, they have great people and great follow through. I would…read morerecommend this company.

Worst customer service. Compulsive lier . Will take your money and won't answer or sent product on…read moretime . Will give you product that you didn't order and try to get you . I spent 25k on this order 2 months ago I was suppose to get stuff same week still he owes me 100 lights . Vijay is not a good person to deal with.