Customer relations is appalling! This mortgage company held our original loan. In the beginning of…read morethe loan process, they were all over us with ridiculous text messages, emails and an occasional phone call. They DO NOT PAY ATTENTION to detail, failed TWICE to list the correct phone numbers in order to sign E Documents, failed to list myself and spouse as married, took it upon themselves to change the date and time with an already scheduled notary that resulted with an angry voicemail to the lender -without a call back or an apology from the lender. After closing documents were E signed, NO COMMUNICATION WHATSOEVER from these people, calls to them were met with the same recording - Nobody to take the call. This morning, FEDEX delivered an over night letter containing the funding and documentation. I do not know how this business claims to be the 2nd largest Mortgage Loan Servicer in the U. S. My overall experience has taught me a valuable lesson as to when I should walk away and do business with my own bank! I recommend that you seriously shop around before giving your business to this 3 Ring Circus.

I was with my previous servicer for over 10 years and my mortgage just got sent to these jerks and…read moreit has been a nightmare ever since. There withholding payments and at this point have actually LOST A PAYMENT. Then when I called after explaining when the payments were made, WHICH SHE DID FIND IN HER SYSTEM.. They just put them in a general account instead of applying them to the payment. They asked why the payment was late... We spent a half hour on the phone figuring out that The payment had been made ON TIME, but THEY DIDN'T APPLY IT. And then she seriously had the audacity at the end of the phone call to say, for the record, can I ask the reason for THE LATE PAYMENT? SERIOUSLY???!!!! If it wasn't for the ridiculous interest rate difference, I would start trying to refinance today.

So knowledgeable, organized & on top of everything. Vanessa went above & beyond for me & made my…read morecondo purchase as seamless as possible. If you're looking for someone to advocate for you & educate you along the way, she's your girl. I can't recommend her enough!

From the owner: What sets VMB Loans apart is our ability to serve clients who don't fit into a traditional lending…read morebox. We specialize in helping self-employed borrowers, real estate investors, foreign nationals, and buyers of unique properties secure financing solutions that many banks cannot offer. As an independent mortgage brokerage, we have access to a wide range of lending options, allowing us to match each client with a strategy tailored to their goals rather than a one-size-fits-all loan product. Our approach goes beyond simply quoting rates, we act as trusted advisors, helping clients make informed financing decisions that support their long-term financial objectives. Combined with hands-on service, transparent communication, and a commitment to guiding clients from application through closing and beyond, we strive to create a mortgage experience that is both personalized and results-driven.

On Mortgage is a great company. The staff is amazing and they make sure you don't feel like just…read moreanother number. They know what it takes to get the job done quickly and have many different options unlike those one size fits all options offered at the banks. Don't hesitate to call Javier and his team. They will get the job done for you.

All our expectations were exceeded BY FAR! Mike and his team of seasoned professionals found me the…read morelowest possible interest rate available and the service was top notch from beginning to end. I couldn't believe how quick and easy it was to purchase our dream home. Highly recommended. They saved my marriage!!

Guaranteed Grade A service…read more Jeff worked so hard and fast to get our paperwork complete. I highly would recommend them to any of my close friends and family. Truly Grade A service. Give up your search and go with them, you would not be let down!

We have worked with Jeff and the team at Expert Mortgage Group for two of our home purchases and…read morewords can't describe how grateful we are. Jeff makes the overwhelm of buying a home an absolute breeze. He is an excellent communicator, works diligently with a positive attitude and is incredibly informative throughout every step of the home-buying process. We refer all friends and family to Expert Mortgage and there aren't enough words of gratitude to describe the joy of working with Jeff and the entire team. So thankful to have found such a wonderful company!

The process was fast and everyone was so helpful and prompt. It was the best experience I have had…read moreclosing. An amazing team honestly from the first to the last step. Thank you all for working so hard and helping my family. we greatly appreciate it! Sincerly Jinell & Jeff Timmons

Xaiver and his team conducted a smooth and professionally handled loan process for my son Oscar…read moreJr.. I am the real estate business and can not count the number of loans that I have personally secured and been involved with. This has to be one of the most efficient, honest and professional teams I have worked with.

Universal Mortgage makes lending easy ! They are very helpful, professional, and skillful with…read moreloans .

From the owner: Located in Miami, FL, Universal Mortgage is a licensed Florida mortgage correspondent lender which…read morespecializes in residential and commercial financing. Our goal is to help everyone achieve the American dream of home ownership. Call us today!

I had such a great experience working with Capital Trust to close my first Miami property, it was a…read moreno-brainer working with them to close on my Miami investment property. Emad at Capital Trust is skilled, diligent, and gets the job done. Will work with them again on my third property. Regards, Wale

As first time home buyers, the process can be a bit confusing and complicated but Emad and Giuliana…read morehelped us so much! They answered all of our annoying questions, were honest with us and walked through every step of the process! We are now happy first time home owners! Highly recommended Capital Trust!

Awesome group of people!!! Home Financing Center has been who we've used for our first house 30…read moreyears ago and now I'm using them to finance our retirement home. They have always made the process so much easier and we look forward to working with them again in the near future!!!

My loan(s) have been with HFC since 2004. The Servicing Dept. is horrible- completely…read moreunresponsive. I would never consider HFC for a future purchase. They refuse to even acknowledge you. The operators of the main line won't give you direct phone number or email address. Just constantly transferred to a voicemail and ignored. I've also had issues with timely payments of my insurance from my escrow account. I would recommend staying far away from HFC.

Emmanuel is amazing as far as brokers go. He was helpful and clearly knowledgeable and always…read morereplied quickly to important emails and call with all the parties. in the transactions. He was truly cared that we closed in time and even went to our closing, to our surprise and to the surprise of even our real state agent. He was the one party that made my wife and I feel taken care of as we bought our first home, as opposed to just a number. We found Emmanuel after our first broker company neglected us and even gave us a hard time after switching. Emmanuel took all the pressure off us and made it happen. Don't hesitate to contact him. You will not regret it.

Mr. Fajardo was very knowledgeable and helpful. Was always on top of everything and would contact…read moreme every step of the way. Turnaround was quick and easy. Awesome job!!!