I contracted with NK Floors to remove and replace my old floors on my entire first floor and…read morebasement. Eric came out to share samples. He was knowledgeable and friendly and took measurements to prepare a quote. No pressure and very responsive to questions and provided the quote the same day before close of business. I visited the showroom to select carpet remnants for my basement stairs. They had a nice selection of quality materials. Showroom staff were friendly. Met the owner while in warehouse- they do a lot of business- and are very busy. Installers were on-time, friendly, and hard working. I paid extra to have large furniture pieces moved and they were careful and returned items to their previous place when finished. LVP installation was fast and done well. Trim work was also done well and quickly. I'm going to have to do some touchups on the baseboards due to variations between the old planks and the new and because the installers took the time to remove 40+ year old linoleum where the previous plank installers of the old floor has laid foam underlayment. Trim work and caulking looks good. Carpet install was also well done. Prices are competitive but the service is what sets them apart. Highly recommend.

I have had a. issue with buckling carpets. After several inquires , I contacted NK Floors. Erick…read morecame out and explained in detail exactly what needed to be done. After speaking with him I immediately decided to have them stretch the carpet. in a couple of days they were out to do the job. The techs were friendly and professional. My carpet looks amazing. I am so very pleased

Spectacular service. Incredible workmanship. Top quality flooring. We had beautiful hardwood…read moreflooring installed throughout our entire home from First American Carpet and Floors. From the design considerations by Sadik to the careful craftsmanship and attention to detail by Carlos and his team...we could not be happier with our new floors.

First American Carpet is our go to for carpet and hardwood. In 2018, we had a water leak that…read morerequired us to have new hardwood installed and First American came highly recommended and did not disappoint! The salesperson (Goldie) was professional, honest, and the installers did a wonderful job! When it came time to replace carpet in home, we knew First American Carpet was the place to go. They are reasonable priced high quality products and provided us with great customer service. If you are in the market for flooring, I would highly recommend First American Carpet & Flooring!

Tony makes miracles. Contacted him Sunday, he measured the rooms Tuesday, and made it happen…read moreWednesday morning! Highly recommended!

Tony and his team did an excellent job on installing the flooring in my home. Tony provided many…read moreoptions and gave a very good price on installation. He was easy to reach and work through issues. He worked with me on scheduling as I had unforeseen scheduling conflicts in a very professional way. His installers were prompt and completed installation on time as agreed upon. I 100% recommend this company.

Quick response time when we requested a quote for flooring. They offered good quality at a fair…read moreprice. We didn't go with them because we changed the house we were buying and didn't need LVP anymore (house already had it) but the quote was really good and the quality looked excellent. We will call when we finish the basement.

Was shopping to have my entire first floor of flooring replaced. I wanted vinyl plank. Got a few…read morebids...Empire was nuts and while Lowes was the cheapest. I decided to go with C & R....what a great decision. Let me pick my day....the workers showed up on time. They were beyond courteous. I had almost 1000 sf of flooring to be ripped out. They started at 930 and were completely done by 4. They even took a lunch. I would so recommend this company. They were amazing.

Hamid is an energetic and attentive service professional that I enjoyed and appreciated throughout…read moremy project. Hamid was over-prepared to show and recommend a variety of products that fulfilled my tastes. His installation team led by Dany was also top notch and friendly, going out of their way to accommodate requests not pertaining to the original perimeters of the job. They cleaned up nicely as well. Thanks everyone! Carpet looks and feels fantastic

Be extremely careful dealing with this local branch…read more After signing a flooring contract, I decided to cancel before any installation had been scheduled and before any materials had been ordered. Instead of handling the situation honestly and professionally, the sales representative immediately began making blatantly misleading claims in an attempt to keep my deposit. I was told I could not cancel because the "3 business days" included the weekend simply because "they work 7 days a week." That is not how business days are commonly interpreted, and when I began asking direct questions about the contract language, the answers became evasive very quickly. The representative also repeatedly avoided answering a very simple question: had materials actually been ordered or not? Considering the contract specifically ties deductions to actual costs like freight, restocking, and related charges, that question mattered. Instead of giving a straight answer, I got vague responses, pressure tactics, and constant attempts to hide behind "policy." The most telling part of this entire experience was what happened once corporate became involved. The GM from the Georgia corporate office personally reviewed the situation and contacted the local branch directly. Within ONE HOUR, I suddenly received a callback from the same office that had been refusing my cancellation, now saying the cancellation was accepted and my refund would be issued. Funny how quickly the story changed once someone higher up looked at it. I received my full refund check within five days. That alone should tell future customers everything they need to know about how this local branch was handling the situation before corporate stepped in. Credit to the corporate GM for making it right. Without his involvement, I honestly believe the local branch would have continued trying to stonewall and misrepresent the terms of the agreement in order to keep my money. Read every line of your contract carefully, get everything in writing, and do not blindly accept what this branch tells you if something feels off.

Kevin, the owner is an incredible human being! He also knows his business when it comes to whole…read morehome remodels! The crews he uses to do, floors, electrical, plumbing, flooring, lighting, kitchens, bathrooms, cabinets, painting, and any other work that needs to be done are all top notch! They are hard working, highly skilled, honest and highly skilled! Kevin has the ability to create beautiful designs that are detailed, unique and beautiful! His pricing is fair and he defines his success by satisfying the customer and their home remodeling needs . He's been in business locally for more than 20 years and his work ethic and experience benefit his customers! I will continue to recommend him to all my friends and family for any home improvement projects they have.

Floor Center installed hardwood floors in our Primary Bedroom replacing our carpet, and they did a…read moreremarkable job matching the rest of our hardwood floors. Kevin and his staff is amazing, thank you for a great job!

Amazing flooring business refinished our hardwood floors in our 200 year old home looks brand new !read more

We're planning to refinish all our oak flooring, so I made an inquiry on a home service pro site…read more Pachecos reached out to us, so we made an appointment for an estimate. The appointment time came...and went. We waited, but no one from Pachecos showed. I even texted them to ask if there was some reason they didn't keep the appointment, and got no reply. Pachecos seemed eager for our business, but turned out to be unreliable, then ghosted us after they didn't follow through.