Great people great service. They seem to care about their customers and go the extra mile to help…read morethem. I am confident that I have them in my corner!

From the owner: Chuck Schwab started a stock brokerage company with a simple question: isn't there a better way?…read moreThat question led to the establishment of a new kind of investment firm - with a more contemporary approach to wealth management based on a set of core values and beliefs, not just profits and losses. These core beliefs have led to 40+ years of serving clients, innovating on their behalf, and developing brokerage products and financial services that put them - not us - first. At Schwab, we offer a wide range of wealth management services, personalized financial advising and retirement planning, and expert investment research, as well as a number of complimentary workshops covering everything from investing essentials to complex trading strategies. Brokerage Products: Not FDIC Insured - No Bank Guarantee - May Lose Value

Our business is expanding Ohio and we needed a bank account in the state. After reading the reviews…read morefor this branch of Citizens, I decided to reach out. I could not be more pleased with the level of communication, thoroughness, and customer service the bank has provided. My initial phone conversation was with Ven Achanti. He was friendly and knowledgeable. He made sure he fully understood the issue and followed up quickly over email to get some further information that we discussed. I then had a call with Bob Naegele and Bogdana Alba, who wanted to get an understanding of the business and our requirements to make sure they could be of assistance. Both Bob and Bogdana were friendly and knowledgeable. Once we all agreed that this was the right fit for our business needs, I flew out to complete the account opening process. Upon arrival at the branch, I was greeted by Ven who was just as nice in person as on the phone. I then met with Bogdana who efficiently moved through the process and was very nice and easy to work with. Bob then stopped in to say hello and see what else they could do to be of assistance to our business. All in all, a great experience. If you are a business owner in need of a bank, this is the one. I'm confident they would look out for your best interests and will do things correctly. Great job Citizens Bank Berea!

Semi easy in and very easy out. Came in after the bank was closed to hit up the atm for some…read moretraveling cash. I know I am not the only one that still uses cash so they see what spend instead of swiping and forgetting about it. They had a drive up, stand alone ATM so I got my cash and was happy as far as that goes. I had asked for directions to the nearest Chase location when I was at the Verizon store. There was a local business owner that was able to direct me to where I needed to go because he said he went there every day. As a long time Columbus customer, I am use to the service and ammenities they offer in Columbus that I did not find here. 1. In Columbus, most stand alone Chase banks have at least two ATM's if not three or more, at least one in the drive through, possibly a stand alone, and one that is inside or as a walk up. At this location I saw three lanes in the drive thru and not one ATM there, as they had a stand alone and an exterior after hours drop off center n(not an ATM but I appreciate as a fellow business owner. 2. They need better signage on the road and possibly an ATM arrow sign in their parking lot to direct you around the bank to the stand alone, drive up. If I had not been given directions I would have pulled into the Bob Evans next door as I was turning left into the bank parking lot. The guy at the Verizon store, not a verizon employee, said they needed a remodel and I agree as I like the way they do their branches in Columbus better than up here. Still I got what I needed and was on my way.

Bryan was incredibly helpful yesterday. I needed to prove residency for a domestic partnership and…read morewasn't sure exactly what I needed (my company is asking for very specific kinds of documentation) and he was very patient with my requests and went above and beyond to ensure I had the necessary paperwork. Thank you!

Open till 7 and open on Sundays?! Your the best Huntington. Staff is always very friendly here…read more They always have Pepperidge Farm cookies on the counter on Fridays. Huge bonus!

bank employee at the branch has no authority to make a decision regarding the account holder. In…read moreaddition, when contacting the decision makers in the management, the answer differs from one employee to another!!! Depending on the person's mood!!! All my personal and work-related accounts have been suspended, and I have been with them for 12 years because I have 2 address !!!!

I went into the bank to get papers notarized…read more I was greeted upon entering. There were two ladies that do notary. I waited less than five minutes for one of the ladies in the office to help me. She was very friendly and spent time talking with me after. They were very clean inside. Parking was not an issue. I was able to park right in front by the door.

I've been a member for years and seems that service is not longer a priority. I recently went to…read morethe North Olmsted branch where they refused to accept my cash deposit because it contained some coins. I've reached out serveral times to find out what the policy/procedure for depositing american currency into my account is, but of course get no assistance!! You may want to look at other banking options!

North Olmsted branch has always handled my transactions with great care and respect. I recommend…read morethis branch for all your credit Union needs.

Huntington and I have a long history, you see. So long that...if you had asked me to rate them 10…read moreyears ago, I'd have given them 5 stars as a branch. So, as most of you locals know, these are common throughout Ohio and even in certain parts of Pennsylvania. Ergo, this review will cover two aspects: the individual location and the branch itself. If you were to review each building individually, there wouldn't be much difference aside from how the tellers and bankers handle their customer base. With that in mind, we can quickly talk about this place. I was in here maybe all of 20 minutes to close an account. Considering I had a small wait in the beginning, I'd say they handled everything pretty efficiently. Except.. Okay, so...you know how after you close an account, the bank issues your remaining balance to you via check? Well, here's where my evaluation of Huntington as a branch comes in. Because, guys....this place has some anomalies when it comes to tracking transaction vs balance. I won't get into the mathematical gymnastics I needed to do in order to settle some transaction disputes a few months back due to possibly the most sophisticated hacking job I've ever seen done to me, or else you'd be reading this review till Christmas. Let's just say, Huntington should maybe reevaluate their algorithm for balance tracking. Let's say I transfer $100 to myself from Huntington to another account at an outside bank. Naturally, the Huntington balance should be $100 lower than whatever it was, right? Except this place does a thing where...the balance is lower one day, then displays its original balance, almost as if the transfer was rejected. A couple days later, the transfer will finish and take out the amount for reals this time. It's stupid as f*#k and has messed up my budget at least twice now. Needless to say, while I appreciate the years I spent with Huntington, I am glad to be done with them. It would be impossible for me to manage my finances from out of state anyway. I don't even live here anymore. If you ask me now, I'd have to give Huntington overall around 3 stars, based on the way they handled everything the past year (thus contributing to my reasons for leaving). As for this location specifically, it's worth 4 figured accounts out of 5.

Service at the drive through the last few months has been honestly atrocious. Am assuming it's…read morebecame they are short staffed, but I don't have the time to wait 15 min AFTER I've already sent the tube to you just to get to me and ask what I want. Which has happened numerous times now in the last few months. Will literally never go to the drive through at this location ever again.

If you want to be part of a financial institution, that does good work, cares about people, knows…read moreits customers and provides great, great service - this is it. I've been a member here for many years and I feel like this is part of my family. They know me. They answer questions when I have them. And they take extra care to make sure that my accounts are in order and balanced! If you want to be part of a credit union experience, this is it.

Used to be my favorite place to bank. Not anymore. It is obvious they've lost their customer…read moreservice skills. Questions are answered with annoyance. You are treated as though you are a bother. Rarely can you enter the facility forcing you to conduct business thru the drive thru. Zero patience for customers. Not sure what happened here but it is a huge disappointment.

The bankers are helpful, but try to sell you services and "products" 24/7. You have to be on your…read moreguard, because they are smooooth talkers.

Sat in line in the drive thru for 15 minutes trying to get a check cashed from my insurance company…read morethat was from PNC. Very clearly on the check it said payable through PNC bank. Sitting there for 15 mins w no explanation why; the woman finally told me that as I'm not anPNC customer I couldn't cash my check. I could come inside to discuss if I wanted. After sitting in front a very impersonal video screen of no one telling me what's going on; I don't think so. This is why I'm not a customer Went over to Huntington bank and they had no problem Cashing my check.