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    3 years ago

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    Chase Bank - Chase Customer Service can help with your account and servicing needs. chase.com/digital/resources/customer-service

    Chase Bank

    (2 reviews)

    Semi easy in and very easy out. Came in after the bank was closed to hit up the atm for some…read moretraveling cash. I know I am not the only one that still uses cash so they see what spend instead of swiping and forgetting about it. They had a drive up, stand alone ATM so I got my cash and was happy as far as that goes. I had asked for directions to the nearest Chase location when I was at the Verizon store. There was a local business owner that was able to direct me to where I needed to go because he said he went there every day. As a long time Columbus customer, I am use to the service and ammenities they offer in Columbus that I did not find here. 1. In Columbus, most stand alone Chase banks have at least two ATM's if not three or more, at least one in the drive through, possibly a stand alone, and one that is inside or as a walk up. At this location I saw three lanes in the drive thru and not one ATM there, as they had a stand alone and an exterior after hours drop off center n(not an ATM but I appreciate as a fellow business owner. 2. They need better signage on the road and possibly an ATM arrow sign in their parking lot to direct you around the bank to the stand alone, drive up. If I had not been given directions I would have pulled into the Bob Evans next door as I was turning left into the bank parking lot. The guy at the Verizon store, not a verizon employee, said they needed a remodel and I agree as I like the way they do their branches in Columbus better than up here. Still I got what I needed and was on my way.

    Bryan was incredibly helpful yesterday. I needed to prove residency for a domestic partnership and…read morewasn't sure exactly what I needed (my company is asking for very specific kinds of documentation) and he was very patient with my requests and went above and beyond to ensure I had the necessary paperwork. Thank you!

    Huntington Bank - Front desk

    Huntington Bank

    (2 reviews)

    Huntington and I have a long history, you see. So long that...if you had asked me to rate them 10…read moreyears ago, I'd have given them 5 stars as a branch. So, as most of you locals know, these are common throughout Ohio and even in certain parts of Pennsylvania. Ergo, this review will cover two aspects: the individual location and the branch itself. If you were to review each building individually, there wouldn't be much difference aside from how the tellers and bankers handle their customer base. With that in mind, we can quickly talk about this place. I was in here maybe all of 20 minutes to close an account. Considering I had a small wait in the beginning, I'd say they handled everything pretty efficiently. Except.. Okay, so...you know how after you close an account, the bank issues your remaining balance to you via check? Well, here's where my evaluation of Huntington as a branch comes in. Because, guys....this place has some anomalies when it comes to tracking transaction vs balance. I won't get into the mathematical gymnastics I needed to do in order to settle some transaction disputes a few months back due to possibly the most sophisticated hacking job I've ever seen done to me, or else you'd be reading this review till Christmas. Let's just say, Huntington should maybe reevaluate their algorithm for balance tracking. Let's say I transfer $100 to myself from Huntington to another account at an outside bank. Naturally, the Huntington balance should be $100 lower than whatever it was, right? Except this place does a thing where...the balance is lower one day, then displays its original balance, almost as if the transfer was rejected. A couple days later, the transfer will finish and take out the amount for reals this time. It's stupid as f*#k and has messed up my budget at least twice now. Needless to say, while I appreciate the years I spent with Huntington, I am glad to be done with them. It would be impossible for me to manage my finances from out of state anyway. I don't even live here anymore. If you ask me now, I'd have to give Huntington overall around 3 stars, based on the way they handled everything the past year (thus contributing to my reasons for leaving). As for this location specifically, it's worth 4 figured accounts out of 5.

    Service at the drive through the last few months has been honestly atrocious. Am assuming it's…read morebecame they are short staffed, but I don't have the time to wait 15 min AFTER I've already sent the tube to you just to get to me and ask what I want. Which has happened numerous times now in the last few months. Will literally never go to the drive through at this location ever again.

    Keybank - banks - Updated May 2026

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