For more than 15 years, we have relied on Jeff as our top-notch financial consultant. His expert…read moreguidance and impressive track record have consistently delivered excellent returns on our investments. Jeff's unwavering dedication to his craft is evident in the personalized attention and care he provides, always prioritizing our financial well-being. His professionalism and loyalty truly set him apart as a standout in his field. We are truly grateful for his exceptional work ethic!

Our experience with Skylight Financial Group has been exceptional ~~ beyond exceptional! Jeff has…read moregiven us a wealth of information and guidance as we set ourselves up for our future and retirement. The whole process has been a wonderful experience and now we feel as though we're finally on track to explore more in our future while being able to maintain our lifestyle. I would recommend this group to everyone! Thank you so much!

BEWARE! This…read morecompany is the worst of the worst! My mother-in-law had two retirement funds set aside for her children (beneficiaries) before she passed away. They sent my husband's inheritance claim form to some random person in a different state. We never received any correspondence from them. It took multiple very frustrating phone calls to them to discuss any of this. They only have basic level customer "service " answering the phones. No employees are assigned to your account-- you have to start over with a different person every time. They give you phone extension numbers that don't exist. They won't let you speak to a manager. They said they couldn't find any accounts. Then they said they mailed claim forms to a random person in another state. Then they said the account was empty even though other family beneficiaries were paid years ago. They won't say who got paid. They won't say how much was in the original account. After 11 years, Fidelity STILL has not resolved this matter. Today they said they would no longer discuss the matter. Please beware of this company. Go read the multiple negative reviews on Consumer Affairs and many other sites. PLEASE don't put your children through this hellish experience.

Mixed bag! The on-line tools are great. Phone support are…read moregreat. However, the support at the local branch are inconsistent. Depends on the Accounts Rep / Advisor your are working with. Have been with this institution since 2012 when the company I retired from moved the retirement fund management to Fidelity Investment. Have had EXCELLENT rapport/relationship with the first rep I'm working with, however, less than a year, the rep was transferred to another branch. Another rep/ advisor who took over was aloof and incompetent. In less than 3 months, that rep was no loner with the company. Have had at least three different good reps, unfortunately, those were either transferred to another branch or left the company. While the revolving door of countless reps makes it difficult to establish continuity, not given a heads-up of the changes is frustrating. Perhaps I am asking too much for wanting to be notified and introduced to the rep/advisor who will take over. Perhaps the worst is the failure to return phone calls and emails. At the risk of being labeled chauvinist, it seems that female reps are very sensitive to the point that objectivity are compromise. The last two female reps/advisor failed to keep their promise of the agreed upon action.

They are requiring a $250 fee to close my account. I didn't agree to this. They state "the process…read morehas changed since you opened your account" but they added this fee without my knowledge or consent. They should have given me an opportunity to close my account without a fee before imposing the fee. You can see in the attached photo that I did not agree to a termination fee.

They keep on changing people, the right hand does not know what the left hand is doing. Asked me…read morefor the same documents three or four times, even after I sent them. Took weeks to enable a simple transaction.

I like how my children's doctor and my doctor are in the same building and floor. It makes it…read moreconvenient. Their little pond on the property is cute too. My kids enjoy seeing the ducks when we come for our appointments.

From the owner: Cleveland Clinic is one of the largest and most respected hospitals in the country. Our mission is…read moreto provide better care of the sick, investigation into their problems, and further education of those who serve. Learn more about our leadership, vision, values and model of healthcare. Every life deserves world class care. Call or visit our website for appointment information.

Having been clients of King Insurance for several years now, we made the switch from State Farm due…read moreto a series of unfavorable encounters and have been satisfied with our choice to go with an independent broker. Debbie, our main point of contact, consistently demonstrates responsiveness and accessibility. Her extensive background in the insurance sector proves to be invaluable as she is our go-to person for any inquiries we may have. Debbie's dedication and willingness to exceed expectations for her clients are truly commendable. We wholeheartedly endorse Debbie and King Insurance to others.

Bob King Jr. is the best insurance agent in Ohio. My husband and I decided to stay with him when we…read moregot married (my parent's have had Bob as their agent for years). Best decision of our married lives. When we were transfered to a new agent with State Farm, I immediately found myself looking for Bob. I am so glad we were able to go back and increase our coverage for LESS money than what we were paying. I thank my lucky stars for him and his office. Also, Debbie is an insurance goddess who is the most knowledgeable person on any policy you could want. She will always steer you in the right direction and she will give it to you straight. Thank you King Insurance! --Loyal customers for 6 years.

When our long-time accountant retired a few years ago, we were in a panic. He recommended Great…read moreLakes Tax and Wealth, and specifically Robert Norlander, to continue our tax prep. We have not been disappointed. Though he is a Michigan fan, Robert is smart, funny, and competent as a tax professional. His fees are reasonable and he is actually more efficient than our previous accountant. We highly recommend Great Lakes Tax and Wealth for tax preparation services.

Robert is awesome! This guy for sure has skills when it comes to filing taxes, and getting maximum…read morereturns. I visited him at his new location in Bay village, the building is hard to find, I think it's because he hiding, just kidding. He's BUSY and very knowledgeable tell all your friends!

My husband and I are very happy to have Clint as our financial planner and tax preparer. My sister…read moreoriginally recommended him to us over 8 years ago, and we have been very pleased with the recommendations and financial investments in our retirement portfolio. Our tax situation has been complicated in the past, and I always stress before getting out taxes done. It has always been a better outcome than expected. Clint has a great staff, very efficient, friendly and helpful. His brother Doug (helping us now also) is very knowledgeable about investing in etf's with green energy, and investments that practice sustainability, as we add money in these sectors. Over the years, the track record or our investments speak for themselves. Last but not least, Clint is a great guy. We have depended on him, with challenges in the past with quick and efficent solutions. Thank you Clint and staff.

I would rate this NO stars if this was even an option. Clint Gault has made numerous mistakes on my…read morepersonal taxes that I have had to pay the IRS out of my pocket 2 years later. Not only did the IRS come back to me once on mistakes he made in 2012 and 2013, they came back again after he "corrected" the mistake and want even more money from my famliy. BEWARE this place for taxes.

If you want to be part of a financial institution, that does good work, cares about people, knows…read moreits customers and provides great, great service - this is it. I've been a member here for many years and I feel like this is part of my family. They know me. They answer questions when I have them. And they take extra care to make sure that my accounts are in order and balanced! If you want to be part of a credit union experience, this is it.

Used to be my favorite place to bank. Not anymore. It is obvious they've lost their customer…read moreservice skills. Questions are answered with annoyance. You are treated as though you are a bother. Rarely can you enter the facility forcing you to conduct business thru the drive thru. Zero patience for customers. Not sure what happened here but it is a huge disappointment.