Great people great service. They seem to care about their customers and go the extra mile to help…read morethem. I am confident that I have them in my corner!

From the owner: Chuck Schwab started a stock brokerage company with a simple question: isn't there a better way?…read moreThat question led to the establishment of a new kind of investment firm - with a more contemporary approach to wealth management based on a set of core values and beliefs, not just profits and losses. These core beliefs have led to 40+ years of serving clients, innovating on their behalf, and developing brokerage products and financial services that put them - not us - first. At Schwab, we offer a wide range of wealth management services, personalized financial advising and retirement planning, and expert investment research, as well as a number of complimentary workshops covering everything from investing essentials to complex trading strategies. Brokerage Products: Not FDIC Insured - No Bank Guarantee - May Lose Value

BEWARE! This…read morecompany is the worst of the worst! My mother-in-law had two retirement funds set aside for her children (beneficiaries) before she passed away. They sent my husband's inheritance claim form to some random person in a different state. We never received any correspondence from them. It took multiple very frustrating phone calls to them to discuss any of this. They only have basic level customer "service " answering the phones. No employees are assigned to your account-- you have to start over with a different person every time. They give you phone extension numbers that don't exist. They won't let you speak to a manager. They said they couldn't find any accounts. Then they said they mailed claim forms to a random person in another state. Then they said the account was empty even though other family beneficiaries were paid years ago. They won't say who got paid. They won't say how much was in the original account. After 11 years, Fidelity STILL has not resolved this matter. Today they said they would no longer discuss the matter. Please beware of this company. Go read the multiple negative reviews on Consumer Affairs and many other sites. PLEASE don't put your children through this hellish experience.

Mixed bag! The on-line tools are great. Phone support are…read moregreat. However, the support at the local branch are inconsistent. Depends on the Accounts Rep / Advisor your are working with. Have been with this institution since 2012 when the company I retired from moved the retirement fund management to Fidelity Investment. Have had EXCELLENT rapport/relationship with the first rep I'm working with, however, less than a year, the rep was transferred to another branch. Another rep/ advisor who took over was aloof and incompetent. In less than 3 months, that rep was no loner with the company. Have had at least three different good reps, unfortunately, those were either transferred to another branch or left the company. While the revolving door of countless reps makes it difficult to establish continuity, not given a heads-up of the changes is frustrating. Perhaps I am asking too much for wanting to be notified and introduced to the rep/advisor who will take over. Perhaps the worst is the failure to return phone calls and emails. At the risk of being labeled chauvinist, it seems that female reps are very sensitive to the point that objectivity are compromise. The last two female reps/advisor failed to keep their promise of the agreed upon action.

I like how my children's doctor and my doctor are in the same building and floor. It makes it…read moreconvenient. Their little pond on the property is cute too. My kids enjoy seeing the ducks when we come for our appointments.

From the owner: Cleveland Clinic is one of the largest and most respected hospitals in the country. Our mission is…read moreto provide better care of the sick, investigation into their problems, and further education of those who serve. Learn more about our leadership, vision, values and model of healthcare. Every life deserves world class care. Call or visit our website for appointment information.

They are requiring a $250 fee to close my account. I didn't agree to this. They state "the process…read morehas changed since you opened your account" but they added this fee without my knowledge or consent. They should have given me an opportunity to close my account without a fee before imposing the fee. You can see in the attached photo that I did not agree to a termination fee.

They keep on changing people, the right hand does not know what the left hand is doing. Asked me…read morefor the same documents three or four times, even after I sent them. Took weeks to enable a simple transaction.

The bankers are helpful, but try to sell you services and "products" 24/7. You have to be on your…read moreguard, because they are smooooth talkers.

Sat in line in the drive thru for 15 minutes trying to get a check cashed from my insurance company…read morethat was from PNC. Very clearly on the check it said payable through PNC bank. Sitting there for 15 mins w no explanation why; the woman finally told me that as I'm not anPNC customer I couldn't cash my check. I could come inside to discuss if I wanted. After sitting in front a very impersonal video screen of no one telling me what's going on; I don't think so. This is why I'm not a customer Went over to Huntington bank and they had no problem Cashing my check.

Great customer service, very happy Pinnacle Accounting was able to get me more money on my tax…read morerefund I would have missed otherwise!

I found Pinnacle Accounting on the internet. I needed an accountant that was well versed in real…read moreestate investing, depreciation, etc., and other details in which I knew my previous accountant wasn't. Not knowing what to expect, I called and spoke to Jake and made the decision to use him. I can now say it was an excellent decision. The year before I used Jake I had to pay the IRS a little over $3300. Even though I had a little more income this year, Jake found an exemption for me because I am currently living overseas. Jake e-filed the return for me for a $2600 federal refund! Wow, what a difference a change in accountants can make! What can I say? Jake knows his business. I am very pleased and well satisfied.