Cancel

    Open app

    Search

    Services - Keybank

    Personal banking

    Keybank Photos

    You might also consider

    Recommended Reviews - Keybank

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration
    Photo of Tom M.
    324
    19
    0

    12 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    Verify this business for free

    People searched for Banks & Credit Unions 563 times last month within 15 miles of this business.

    Verify this business

    Wallkill Valley Federal Savings & Loan

    Wallkill Valley Federal Savings & Loan

    (2 reviews)

    I had no problems with my Walden branch. The tellers are kind and my transactions are handled…read morewell.

    I did business with Wallkill Valley Federal years ago and left because of the poor customer…read moreservice. Recently, I decided to give them another chance because it has been years since I had an account with them. BIG MISTAKE! My husband and I went to the bank and opened a joint account. Everything went fine. I then received a piece of a mail from the bank that had never been sealed. My account number was available to anyone that chose to peak inside the envelope. I immediately called the bank and spoke with Nancy. Nancy said I was not the only customer to complain and at first blamed the post office, but later admitted that another customer had come into the bank to show that his envelope had not been sealed by the bank. It became obvious that Nancy did not like hearing complaints when she asked me, why I bothered to come back to Wallkill Valley Federal and open an account. I told her that I had thought by now (after all the years that past), Wallkill Valley Federal would have changed the way they do business, but evidently, that was incorrect and I would be discussing the situation with my husband when he got home from work. When my husband got home and heard what Nancy had to say, his reply was, "CLOSE THE ACCOUNT!" I might also add that I emailed the President of the bank who blamed the post office for the torn envelope and totally ignored the fact that the envelope was CLEARLY NOT SEALED and that's WHY the envelope was torn at the post office.

    Keybank - banks - Updated May 2026

    Loading...
    Loading...
    Loading...