My daughter set up my account at TD bank in KITTERY with Asst. Mgr. Nelson Nahimana on March 2nd,…read more I came in and signed as owner of the account on March 3rd. this was changed ad my daughter received all the paper work and I received nothing. I finally received my checks 3 weeks and no Atm card. Called Nelson and he finally never answered my calls at all. Talked to Danny at the office and he sent an ATM 4 days later. Finally saw my account yesterday. Nelson is a gentleman but inept in a business scene. Marcia D.

Have a business account here, Consistently friendly when I…read morecome in. They (the tellers) are easy to talk to and laugh with.

As nice as can be for a bank. They do lots of community help/reach....by contributions. Absolutely…read morefantastic rates, but you have to qualify.....not 2nd chance. My wife and I have worked with them since 2006.....we started with a CD, then refi'd our house....great rate! Our son did his condo too.....and he had zero credit, but had a ton to put down. They are a great bank with community outreach.

Instead of doing an a c h transfer , they have been forcing me for years to do wire transfers to my…read moreown accounts to move money. Today i am taking legal action against them and I contacted the NCUA. If you guys wanna bank, that's literally going to nickel.And dime, you every chance they get.This is the bank for you, if you're looking for somebody who wants to rob you of your own money.This is the bank for you.

The Place is great. I got a rate that was really low, way…read morelower than my Regular Bank. And if you open a savings account I think they give you a even Better rate for a Loan. I don't know what the loan is, but I know they gave me the best rate l've ever gotten for a Loan. I think it may have been around 4 or 5 Percent. Very Friendly and Caring Employees here. And it's a Great location too.

It's a small bank but the staff is really great. I've been banking here for almost 4 years and…read morenever had an issue. They recognize me at the local branches and treat me well. I would recommend them for sure. There are many benefits to a more personal bank. There are enough branches where I live and work so I never have an ATM fee since I only use KBS branches.

I've had key bank for over a year. I have never seen an ATN outside of the actual branch so be…read moreprepared to pay the fee to use the ATM then key charges you another fee. The ATM at the drive through takes forever. I sold my car last week to a very well know car dealership that has an A plus rating with BBB. I made the deposit from my Mobil phone. The bank decided they were going to hold my check for up to 7 days. When I made the deposit it said funds should be available the next day. If I knew they would hold it this long I would have cashed the check at a Kennebunk savings which is 30 seconds from the key branch. They refused to not run the check. A friend said they didn't want me going to Kennebunk out of fear I'd open an account there. This is the worst bank. Do not bank here as you will revert it.

You must wait 60 days before the remote deposit feature is available to you as a new member which…read moreis not disclosed when you sign up.

I will never use a regular bank again! We had applied for a mortgage with a savings bank that I had…read moredone business with for years and they assured us that it would be approved. After endless requests for "one more" document, one week before our closing date they decided: Um, actually, no money for you. We ran into YCFCU where we had no previous ties, told the manager our story and he said, "Bring in all your information and I'll see what we can do." Two days later they approved us and we closed on our townhouse in York on the scheduled day. I immediately withdrew all my money from the first bank and put it in YCFCU. They have been so helpful ever since. They suggested Kasasa and I didn't have to do a thing and now I make extra interest money each month. I make mobile deposits with my cell phone every week instead of trying to find time to go into the building. My checks used to build up until there were 20 or more by the time I got in there. I have never paid a fee for anything. I used to get charged by the former bank for all kinds of random things such as not making any transactions for a month. What?! I get punished for that? Credit unions are the only way to go and this one is WONDERFUL!

I definitely recommend it you can do your business here thru the drive thru vs going inside than I…read morewould. I usually use the drive thru ATM with no issues but decided to go inside the other day to cash a check & the wait was soooo long. They had 3 tellers behind the counter but one couple was trying to do something with their mortgage, one guy was ordering business checks & another guy was trying to do something with his house. I feel that some of these things should be done in one of their little offices & not @ the counter. I almost walked out due to the long wait but knew I would need to come back to cash my check so I stayed & waited. The teller did apologize for the wait (I didn't even comment on it) so that was nice. I did tell her I had thought about leaving. I had my Mom waiting in the car so I hated to also have her sitting there waiting for me for something I thought was going to be quick. So 3 star for inside service but still 5 star for their drive up ATM.....lol

God forbid the drive thru teller has to do their job. I am TD Bank Customer. I asked to break a…read more$20.00 bill and got nothing but attitude. Including sighing and the woman stared at me and rolled her eyes. I mean this is a bank right??? I was so upset I told her to forget about it and give me my money back. She told me no. I asked for my money back 3 times. Finally when I got it back I told her she shouldn't roll her eyes at a customer, God forbid you do your job. I guess you have to go purchase a pack of gum to break any denomination of money. Frustrated, and I will never go back to that location, including the ATM. This occurred on 3/11/26 at 1:30PM.

The Place is great…read more I got a rate that was really low, way lower than my Regular Bank. And if you open a savings account I think they give you a even Better rate for a Loan. I don't know what the loan is, but I know they gave me the best rate I've ever gotten for a Loan. I think it may have been around 4 or 5 Percent. Very Friendly and Caring Employees here. And it's a Great location too. Inside Walmart

Customer service absolutely terrible..Service reps ride on the phone and credit fraud department in…read morethe Philippines being rude doesn't help consumers ... Terrible customer service

I joined the credit union 40 years ago. It has evolved from Northeast to the present Lighthouse…read moreCredit Union. When it was Northeast it was easy to conduct business, minimal time to get a real person on the phone that had the answers. Then greed took over to become a bigger credit union hence Lighthouse Credit Union. Now you go into a phone maze discouraging you from talking to a real person. If you get someone that person may or not be able to help you. Sad.

I had a EFT set up from a Maine Credit Union , When they rolled out an upgrade it deleted my EFT…read morefrom My CU .do you think someone could help me reestablish my automatic payment ill give you the answer NO .All i want to do is make my payment but cant , i was told IT would look at it that was 2 weeks ago still nothing an absolute horrible financial institution...

The absolute worst. A hassle from day one. Besides the ridiculous hoops and glitchy website I had…read moreto put up with, they refused to remove a report that was incorrectly reported. Their website will tell you a payment is processed and then you'll find out weeks later there was an error and it didn't go through. I tried to talk to customer service in Portsmouth about it and they basically told me to pound sand. Extremely rude and condescending people when you try to get help with their errors!