I have been using Jim Norries for a little over 2 years, the staff and Jom have been wonderful and…read morethey found and corrected an issue (my error) right at the start. No issues whatsoever.

I just called to make an appointment for my taxes. I asked why no one called me this year. The…read morelady said we never call anyone to schedule an appointment. Well, someone did call me to schedule with Paul and the next year year with someone with a name of Matt ?eggart . S0 don't call me a liar. I have been a client for over 50 years. when Don Friga was a gentleman and his staff knew how to listen to people. There has to be more professionals in this business.. Let me know of someone can do a better job of giving better customer service.

I have been going to this firm for many years. Many members of my family also. They have been…read moregreat to us. They are accurate and very honest. In my opinion you can not find better. Completely trustworthy. Ron Poness PS Made good investments and a fair amount of money for us.

I've been going to this place for years for my tax return... YEARS. I paid $150 for my return to be…read morefiled and they did it incorrectly. I understand mistakes happen, but they YET AGAIN incorrectly sent in the additional paperwork for my return. I'm a single mother and count on this money every year to help offset rent, daycare etc. I battled cancer last year and because of the chemotherapy treatments, was unable to work. So this refund was something I was really looking forward to. Everytime I have called and left a message, no one has gotten back to me. It has been 16 weeks since my original refund was filed. The IRS is saying they never even received the missing paperwork. I'm beyond livid. I'm now trying to fix this with no help from this ridiculous firm. I'll never go back there and make sure NONE of my friends and family do either. For being such a loyal, long time client of theirs, they could care less about my situation. I'll be trying to get my $150 back.

We have been customers of the Floss agency for over 13 years and have always received top notch…read moreservice! They monitor our current auto and home owners insurance to make sure we are getting the best price and coverage. Janine from their office called me yesterday to advise that she could switch our auto policy to a new yearly plan rather than a 6 month policy. Switching to a yearly plan is saving us about $700 a year! So happy!! You should give them a call and see what they can offer you!!

I've banked with Citizens for at least 18 years. Great bank! This location is nice(it's in the…read moreplaza with Tops and TJ Maxx).I use the ATM mostly and they have an app for mobile deposits, but I've also been inside a few times and everyone is always friendly and helpful. The inside of the bank looks new, but it has been there for years. Recently they've added a second ATM machine and lane, and they have a separate drive thru lane where a teller can help you.

The drive through is the most disgraceful and disgusting filthy machine I've ever experienced. I…read morethought maybe just a once in a while thing but it is consistently FILTHY. Cold and flu season combined with respecting your customers would warrant a clean screen every once in a while. Come on now.

The Kernan Agency is very helpful and professional Theresa is the best! They are quick to respond…read moreto any questions I may have..

Kerrianne was very helpful to me assisting with car insurance plans!! I felt comfortable with her…read more She is great! I am satisfied with State Farm.

I've only banked at this bank a few years since moving to East Aurora, but during the pandemic, the…read moreCanadian bank that I've banked at for 40 years was charging me to transfer money to my US account at the bank of Holland, but during the pandemic, the bank of Holland waived, every time. I like the personal service.

This bank will stereotype you the second you enter the building. They have no problem staring and…read moresticking their noses up in the air, especially if you're tattooed. I attempted to get a car loan from this bank. Not only did I wait patiently for the loan officer to get off lunch, I was always very polite. I applied for my loan, and called the next day as suggested, to find out the results. I was denied. I inquired about a co-signer and was told it would help. So I brought one in, who was also tattooed. He was also stared at and given off looks. We filled out the paperwork and called I'm a day for results. Well, I was denied again?!? What? How? I ended up going to Community Bank to fill a loan app out there, with little expectations. My co-signer was going to meet me there....until I was told I did not even need a co-signer!!!??? So you tell me what that was about at Bank of Holland?! Warning: if you're heavily tattooed or have a unique style, avoid this bank, because they will judge you. I'd give zero stars if I could have.

See Suzanne Lemke for ask of your insurance needs. She is awesome!…read more It is so nice to meet an insurance agent that is not just interested in selling you a policy. Suzanne is an independent agent working under an Allstate umbrella, but more importantly she is a compassionate, empathetic person, with a social conscience - not just a salesman out to make a buck. She approaches her business with a counselor's concern and goes above and beyond to find solutions for her clients. If you're in the market to make some changes or start a new policy, go see Suzanne in Depew and have a better insurance experience.