For the prices they charge I expect my clothes to be ready. 30 minute drive, one way, three different days, after they said clothes would be finished, that equals gas usage, which equals money, and time people can be doing other things. Day 1 "sorry it's not ready", day 2 "sorry it's not ready", day 3 "it's partly ready". Day 4 (almost 4 weeks after drop off). Pay full price despite their inefficiency. That was my last trip to Key Cleaners so at least there's that. Customer service, do what you say you'll do or compensate people for their trouble. You have one good review on Google and it was from a year ago. read more