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    Key Bank

    3.0 (2 reviews)
    Closed 9:00 am - 5:00 pm

    Services - Key Bank

    Personal banking

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    7 years ago

    Helpful 4
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    Love this 5
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    6 years ago

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    Keybank - key bank thieves and trespassers 4 April 23 2024 at 10-57 AM

    Keybank

    (4 reviews)

    This is a nice bank, very convenient if you're shopping nearby at South Hills Village, right over…read morethe border in Washington, or across the street at Village Square. The employees are nice, and very good about recognizing customers, and frequently remembering their names. This is bright, sunny, and spacious, albeit with a slightly small parking lot. Let's call it "cozy". They, like most banks, offer a number of services, such as insurance. And the employees on the platform are wonderful explaining things and taking their time with older clients. This is especially important because the South Hills in Pittsburgh have a large elderly population. The branch manager is very nice and frequently comes out from her office to help clients. That, unfortunately, is not true with every financial institution I've been in. I have not been particularly happy with them since First Niagara Bank became KeyBank, but this location seems to have some of the best employees, who can't be blamed for new policies of KeyBank. Ultimately, a pretty pleasant experience.

    This bank completely screwed me on my PPP application. They failed to even submit it and now the…read morebranch manager LITERALLY said, 'ya, I don't know what happened' and there is no one at Key who taking calls or responsibility. What an awful experience at such a critical time. My business NEEDS ALL THE HELP IT CAN GET!! Any these guys just straight up failed and are like, 'ya, don't know what to say?'...I'm saying BY!!! MF'er SSTAY AWAY FROM KEY!!! They've consistently been a bad bank to deal with since taking over first Niagara. Going to a small regional bank.

    Key Bank - banks - Updated May 2026

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