From the outset, the intake process was chaotic and redundant. I was required to complete identical…read moreintake paperwork multiple times -- online, over the phone, in person. During the phone intake, a staff member asked about my "second appendix surgery," which reflects a concerning lack of basic medical understanding and attention to accuracy. Upon arrival at the clinic, a patient exited an exam room yelling profanities about one of the medical staff, referring to him in derogatory terms. Front desk staff did not appear surprised or corrective, even agreeing with her, which created an unprofessional and unsettling environment. Once taken to the exam area, I was again asked to verbally repeat the same information already provided multiple times. My pharmacy information was listed on two intake forms and verbally confirmed with staff, who entered it into the computer in my presence. I would like to acknowledge that the physician assistant, Chris Kottenstette, provided a thorough and understandable explanation of how pain responses affect the brain and body. I appreciated that portion of the consultation. He recommended a non-narcotic prescription medication and discussed two potential nerve block procedures, one of which I declined. However, the follow-through on the medication prescription was nonexistent. After returning home, I never received notification from my pharmacy. When I contacted the office, I was told they did not have my pharmacy information. This was after it had already been provided in writing twice and verbally confirmed. I confirmed the pharmacy again and was told the prescription would be ready after 5:00 p.m. Shortly after that phone call, another staff member called stating they still did not have my pharmacy information. In total, my pharmacy details were provided five times within approximately two hours. A week later, still nothing. The only action that appears to have been completed efficiently was scheduling a surgical procedure. Given the repeated administrative failures and lack of basic follow-through on a simple prescription, I did not feel confident proceeding with an invasive intervention. I cancelled the procedure. When I notified the surgical center of my cancellation, I was told they are "not at all affiliated" with Colorado Pain Care. However, publicly available information indicates that the co-founder and CEO of the practice is also associated with the surgical center where I was scheduled. And one of the office staff they transferred me to said she is a staff member of Colorado Pain Care and does office at the surgical center. This conflicting information raises additional concerns regarding transparency. I requested both the clinic and the surgical center email me a confirmation that the surgery was cancelled - given their lack of follow-through I wanted to make sure they weren't going to either charge me a no-show or try to pull one over on my insurance. But wait...there's more! A week before the surgery, I got a call from the surgical center confirming the surgery. When I read the cancellation email to them from their own staff member, they said they have no one on staff by that name. It literally came from someone with the business email address for Summit View Surgery Center. She then called me back to say, "oh yes...she does work here". I felt like I was in the twilight zone with everyone I met here. The right hand doesn't know what the left hand is doing and neither one of them are putting a needle in my spine. A resounding vote of no confidence. The website emphasizes holistic, patient-centered care. Unfortunately, my experience felt transactional and procedure-driven rather than patient-focused. Not to mention a complete circus.

Very disappointed. I thought I was scheduling to see a physical therapist to get dry needling…read more Ended up on the other side of the clinic seeing a Doctor who gave me a sales pitch on PRP then charged me for a whole office visit costing me $230 - Definitely would not go back

I've been coming to Dr. Singleton since shortly after he began practicing in Colorado. I was within…read moremy first year of living with chronic pain but didn't have a diagnosis yet, that didn't stop Dr. Singleton from trying to help me and get my pain under control. Since then I've been diagnosed with chronic pain, chronic fatigue, very bad fibromyalgia. Dr. Singleton and his staff have worked with me over the years, adjusting medication, trying different therapies and treatments until my pain slowly became manageable. I greatly appreciate this office and all they have done for me and I highly recommend them to anyone needing help with chronic pain.

Dr. Singleton was caring, explaining what's wrong and how to help. I've had a lot of surgery's…read more The day of treatment the staff was the best. Nervous know I was nervous and was very professionals at make the day easier. I would recommend Dr. Singleton and staff. Thanks for helping.

Dell gives a fantastic message. His ROLF (or ROLFING?) approach has worked for me, and I have seen…read morea reduction in pain and I am moving around better after a few sessions. But i started seeing progress a day after our first session.

I had keep-me-up-at-night lower back pain for weeks and nothing seemed to help. I live in Colorado…read moreSprings and decided it was worth driving over an hour to Denver to give Dell and PainRelief Specialists a try. After a one hour session my pain was reduced 70% and I didn't wake up from back pain. After a few sessions, my back pain is almost completely gone. Over the years I've done many things to address pain issues and can say without hesitation, Dell is amazing!

The staff is very friendly, responsive, and compassionate. They care about their patients and…read morelisten to their needs. My pain was uncontrollable until I came here.

Weather for the first time or renewing, this is a great experience from beginning to end! I've been…read morecoming to this pain clinic for years.

Friendly staff and Dr. Meyers is a true professional…read more I came to the office for a follow up after being referred for an ankle fracture. Colorado Orthopedic Consultants in Aurora is an organized office. They sent me texts and emails prior to the appointment to get paperwork filled out. Once I arrived I had a short wait to see the doctor. His PA came in first and looked at my ankle and then I had X-rays done to check on status of fracture and healing. Dr. Meyers evaluated the X-rays and found my ankle was healing. All of the rooms I was in were clean and stocked with cleaning wipes. The office has a large area for physical therapy that I just saw. Be aware that parking is limited outside; there is a large parking garage that I ended up in since this office is adjacent to a hospital.

I met Dr DeLaRosa after months with a severe fracture to my humerus that was not healing. My…read moreprevious orthopedic surgeon had put me in a brace and said that it looked great every time I had an office visit and they took an x-ray and said to come back in another couple of weeks for another check up. My arm was NOT healing and the pain was unbearable and they didn't seem to even care. Dr. DeLaRosa immediately said he was very concerned on my first visit and ordered blood tests and took x-rays and told me that there is definitely something delaying the union of the bone and it was not okay to keep waiting. Within 2 weeks, we had performed surgery and my bone had been stuck in the muscle the whole time and was never going to heal without surgery. Dr DeLaRosa put in a plate and screws and the bone is literally in perfect alignment again! Today my arm is nearly back to full function and better every day! I cannot say enough about the quality of care from all of the staff from the front desk to the schedulers, the MA's and of course Dr DeLaRosa....everyone at OCC went above and beyond for my care and still does!

Dr Paul Leo has been my pain management Dr for quite a few years now. I see him at Spine and…read moreOrthopedic in Thornton, Co. At first I felt intimidated by him. He is a no nonsense Dr and he takes what he does seriously. In my opinion I think he watches to see if we are being proactive in our care as much as he is proactive in it. Since seeing him I've come to trust his decision and if he makes suggestions I find often it's for my best interest. So far I am taking less pain medication because the body and mind work together in getting better. Dr Paul Leo has a weird sense of humor. He takes some getting use to but he's a very good Dr and cares for his patients well being. He's also proactive in my care. I appreciate that. I can trust he will be straight forward with me so I never have to second guess what I'm to do for my care. We don't always want to believe that making changes will make a difference but if we only give either the Dr or suggestions a chance. We might just get better. We can't go by one or two visits. It takes time to get the right combination of medications, therapy like physical and mental so they all work together. I had to be open new ideas that might help. They did. Thank you for your time. Have a great day!!

I've worked with Dr Leo for the past 18 months. He is an incredibly knowledgeable pain that…read morephysician and he truly cares about his patients. Rarely have I found a physician that takes the time to listen to me and actually care about my medical and past treatment history. I feel very lucky to have found Dr Leo to help me navigate my chronic pain treatment.

Friendly greeting when I entered the office. On time,…read moreefficient. Dr. Nguyen and his staff are medically excellent, but also kind and caring. And I got amazing pain relief!

Dr. Tam Nguyen was very unprofessional and one of the rudest doctors I've ever seen. I arrived in…read moreextreme pain and left the same way.

I recently suffered from chronic pain in my lower back. I tried physical therapy, deep body…read moremassages and medication. Nothing relieved the pain. I visited with Dr Fuller and he administered several epidural steroid injections to the affected area of my spine. The relief was immediate. I no longer had pain in my lower back. Dr Fuller is a highly competent physician specializing in pain management. His staff is very professional and friendly. I highly recommend Dr Fuller for treatment of chronic back pain. M Lazar

As the 7th (out of 20 scored reviews), my consultation with Dr. Fuller left a LOT to be desired…read more Condescending, too busy for listening, no apparent 'bedside manner' little to none on empathy or patient care and concern. Dr. Fuller entered the exam room 15 minutes late and, it soon became apparent, unprepared. I had spent a good deal of time the two days prior to my appointment talking to several of his staff about his stem cell treatments and working with them to transfer the 2 MRI reports and images that I was able to provide (Only high marks for his staff!) He came in having obviously just skimmed the reports and, talking disturbingly fast, proceeded to tell me what they said - which I pretty much knew, having read them myself and discussed them with my PCP. His summary was partially accurate and decidedly incomplete. When I asked if he had looked at the MRI images, he said no, he did not have them. I explained about having arranged to include them, which he brushed off, saying, "Oh we wouldn't upload anything to our computers from a patient; we don't want to get infected with a virus." My reply (being an educated and experienced training consultant) was, "Well that would have been helpful for your staff to know." He then proceeded to discuss my treatment options: ... injections, PT, etc. When I interrupted to point out that I had already done that and was here to discuss stem cells procedures he looked shocked and said that no-one had told him that. At which point I couldn't help but offer that staff procedures and communication training might be helpful for that too. The rest was kind of a blur. Somewhere in there was about a 2 minute physical exam ("good reflexes!") ending with "my 20 minutes with you was interesting. Sounds like you're not too happy with us, so I don't think we have what you're looking for." At which point he stood up and extended his hand in a forced friendly farewell... which I ignored on my way out to my 90 minute return trip to Boulder. Probably my least productive, weirdest, most frustrating medical appointment ever. But after reading the other reviews here, not out of the ordinary for Dr. Fuller's office.

This entire operation seems to be the "B" team at best. Don't get me wrong, there are some…read morewonderful people that work at the Injection center but as a whole I would go somewhere else. They don't really listen to your symptons and follow what appears to be a step by step process with no patient input. As a result of this not listening to patients we had to spend 4 days in the hosptial as as result of a very bad doctor who bothched the steroid injections. My advice find another pain center.

They have been amazing. I moved from Washington state and I got in very fast with them. Since I…read morehave gotten amazing care and help with my pain needs. Physical therapy also has been wonderful. They bend over backwards for you. (No pun intended) -ayla coppinger lakewood branch