I loved that they came at the appointment time and were so polite and considerate. They explained…read moreeverything clearly and thoroughly. I am a widow on social security and they worked very hard help me get payments that I could afford. I am getting a much needed roof right now but if I can get siding in the future I will go straight to Dabella. Thanks so much to Brad and Bryson.

We had someone come out and give us an estimate on a bathroom remodel with plumbing repair and…read moremoving some to make our shower larger, we were going to do some of the work to keep costs down. They quoted us $20,000 but I talked them down quickly to $18,000 because we were doing much of the tear out and the tile, getting our own vanity and fixture, and I was paying cash. They hastily had me sign paperwork to get that price. I told her I didn't have my glasses on but she explained it was just everything we had discussed. We had 3 days to reject thank goodness. My husband started looking through the contract and actually it was hardly anything in there that we had discussed. They included that any verbal agreements were null and void. Basically they were going to fix our leaks and put in a new Costco looking light, not taping, texturing, etc. they were going to add the insert without the things we asked for and do nearly nothing otherwise. We called and canceled, went to the main office and talked to the General Manager. So he made an appointment with us to come look with the plumber. He sounded sincere. The General Manager called back with nearly double the first price we agreed upon. Although they were very nice people overall, we would have paid more than double and done most of the work. My husband went to college for project management and worked in tile and flooring for 25 year but had back surgery and needs another. We are both on Social Security. They did not have this so called help for seniors, etc. We have now contacted other contractors. We will be saving 4 times the amount for what we asked for in the first place that ended up not in the original contract we were given and the initial things we asked for will be done. This company is a typical bait and switch and relies on you to not read the contract because they are calling it change orders. I will never recommend a company who listens to what you say you want, promises you all the stuff and the we would have not gotten any of the things we asked for in the shower. The plumbing would not have been what we agreed upon and we would have to do more work than we are physically capable of. Get more than one estimate, get several. You can be the contractor of your own home and hire your own subs if you do your own research.

A few years ago, I had Palmers do a 50-year roof on my home. Great material, good bid, but some…read moreinstallation issues - the jibber-jabber crew paid more attention to the mariachi noise coming out of their boom box than the quality of their work. The ridge vent, which was not needed, was cut free-hand rather than striking a line to follow, consequently the opening was cut too wide in places, which meant the staples on some of the capping pieces didn't have anything but air to go into and so some didn't form to the roofline. On the bright side, when I called Palmers about this, it was immediately addressed with adhesive between the caps, but this shouldn't have been necessary, and the staples are still in nothing but air. Also, the crew removed some facia pieces and didn't replace them - I did. So, from my experience, I would say that Palmers is a good contractor but should train their crews better - just because something is out of sight doesn't mean it's not important to do a good and correct job.

Had a 6850.00 bid for a TPO roof on my garage. Had 2 other bids Randall were inline with one…read moreanother. or so I thought. the other two firms included in their bid the sales tax. these crooks have a ultra light and small captioned note in the middle of all their descriptive BS that says Sales tax not included in bid. Shame on me for not reading the so called near invisible small print. So this is to inform anyone wanting to use this firm, yes the work was okay but this deceptive well hiding increase would have had me go with one of the other bidders. Shameful for a firm with the self professed excellence they try to convey. just a better construction crook then the others. will never use or refer this from to anyone. Bad business practices.

Wade's been a client for a while and he's a great guy. Does quality siding work for new houses; his…read moreemployees are very knowledgeable.

From the owner: Olympic Exteriors specializes in new siding installation, re-siding installation and remodeling…read moreprojects (large and small) for patios, decks & pergolas. With over fifty years of combined experience, the team at Olympic Exteriors is focused on delivering quality products and superior customer service every time. Their goals are not based on just building projects,but building partnerships with their clients for the long term.

Excellent finished product with great service. We're wew to the area and Octavio was highly…read morerecommended after a windstorm ripped off a number of shingles. They came out and assessed the damage, had a crew available within days, and made short work of it before the next rain rolled in. Cleaned up after themselves and even did an assessment of the rest of the roof, replacing a few problem areas for no extra charge. Cannot recommend these guys enough, will be top of the list when it's time to replace the entire roof.

We had a red metal roof just put on our home. They do fantastic work and clean up each day. I…read morehighly recommend Eagle Roofing because they are honest, listen to what you are wanting to have done and very good workmanship.

Mike and his crew finished our siding today, and it looks wonderful! It was an intricate job due to…read moregables and angles, but the result is superb. We believe Mike to be honest and consumer-satisfaction oriented. You won't go wrong with Strickland Exteriors.

Mike and his crew did a fantastic job residing our 100 year old house. They also enclosed our…read moresoffits and put up new facia and trim. Mike was easy to get a hold of and he came right out to give us a free quote. His crew was efficient and amazing to watch. We highly recommend this company.

Pritchard construction laid a sidewalk and a pad next to my driveway less than a year ago. The…read morecement is discoloured with white splotches and pitted. They keep telling they will come look at it. It has been two weeks no one has showed up. Now they are not responding to any of my calls. This is terrible customer service!!

I found them by their ad on the radio. I liked that they would not charge for concrete removal with…read morepurchase of new. They said it would only take a week to complete my project. It took almost a month. They were not supposed to cut the joints but were supposed to use cold joints. They cut most of the joints, lots of chips and cracks. They only sent unskilled workers with no supervision. They painted a grey sealer on all of my concrete, I wanted clear. The sealer started coming off within 3 months. They will not return phone calls.

If I could give them 0 stars I would. I'll attach photos of the owners "explanation" of our…read moredissatisfaction with his company. My response is below. --------------------------------- We signed it after you called us liars while standing in our kitchen to get you and your company out of our home. We paid every cent owed by contract. Your contract didn't include your employment of drug addicts who left their broke down vehicle in our driveway with drugs and needles, pipes, etc visible and accessible. It also didn't include said crew members throwing material off our roof onto my 4 month old car, but that happened, too. I never said I was going to leave bad reviews everywhere. But I did leave an honest review. It was pretty tame considering I spared the details. You can try and explain it away all you want. The fact is you stood in our driveway and agreed to split the difference of what your insurance company shorted us to fix my car that your workers damaged. It was absolutely zero fault of ours, we weren't even in the State of Washington when it occurred. You even went so far as to tell us you thought we were lying about the damage because your workers denied it. After they told me they, "Threw the old siding off the roof", where my car was parked. So if you want to call that an unrelated matter, that's on you. It is related. The car I owned for 4 months wouldn't need body work if your workers weren't careless. Us offering to split the difference seemed generous to me. We didn't cause the damage, but we were willing to step up and help because it wasn't intentional. You agreed, but then put your lack of integrity and customer service front and center by calling me "deceptive" and that you "didn't understand". What's deceptive is lying to your clients who put up with a lot of unprofessional and unsatisfactory exchanges but continued to give your business the benefit of the doubt. Our only mistake was hiring your company to do this job. And anyone else who hires your company is in for a hell of a ride. FYI to potential customers - When they go through the contract and refer to "their crew" and "their guys" that isn't what you're getting. They don't have permanently employed crew members who consistently turn out quality work. They brought in THREE separate crews, two of which we were told were "their best, top quality", who failed to adhere to CoK code and provided subpar results. We had to get the City involved to force the company to install the product to manufacturer and City specs. They'll tell you they've never done it that way before, which I completely believe, but that doesn't mean it's correct. They were short on material and had a crew member, and then the owner, ask us if we would accept the incorrect size siding on the backside of the house. Unacceptable. This could go on and on. 6 months worth of issues. The entire time we worked with you guys and tried to reach the finish line as happy clients. Things happen, I get it. But the amount of things and the frequency was out of control. I'd imagine you're going to delete this and block me. That's in line with your transparency and integrity. I look forward to receiving our copy of the contract.

From the owner: You don't have to search for hours online to find your ideal exterior contractor in the Washington…read morearea. Trust The Exterior Connection LLC to maintain your windows, siding and roof. We also handle light exterior remodeling work. Our contractors can take on projects of all sizes. When you contact us, we'll set up a time to discuss your needs with you in person. We'll also examine your home and give you professional feedback on your decision. Your home will turn heads once we've finished our work. Call 509-491-2987 now to make an appointment for window, vinyl siding or roofing services.

Called Silverbow for a quote on a roof replacement, they scheduled Rick to come give an estimate,…read morehe never called or showed up for the appointment. I hired one of the bidders that gave me a quote.

Silverbow replaced our roof some 11 years ago. They did an excellent job, including yard cleanup…read more After ~11 years of Tri-Cities (Pasco) winds, the roof is still in excellent shape--no lifted or missing shingles. I would recommend this company in a heartbeat. I might add that their cost was quite competitive.

Couldn't be happier with the service we received from Aloha! Our garage door coil snapped (what a…read moreloud sound that makes!) and you then realize that there's a coil connected to the garage door (we always thought it was magic lol). Reached out to Aloha the following morning and they came out 24 hours later, with a smile! The service we received was efficient, friendly and affordable! Definitely recommend Aloha for garage door repair!

Aloha Garage Door Company is an outstanding business! Marcia, who scheduled my repair appointment,…read moreis very personable and knowledgeable. She was able to send someone to my home the next day. Al, who was the repair technician, was able to diagnose the problem (detached lift cable) and fix it in about 15 minutes. He also pointed out that parts are no longer available for the 16-year old garage door opener that I have. He just wanted me to keep that in mind if it breaks down in the future. So nice of him to let me know! I will use this company if I ever have a repair problem again. I heartily recommend this company to anyone who needs a garage door repair or installation!