Devastating experience. Don't know how to give injections. Had to go get a aids test after what…read morethey did to me.spent 4 hours at the hospital. Then they told me they would send me a gift card for everything that happened. They sent me nothing.Be very cautious going there.

Duplicate claims made, quoted for one filling and charged for two. Beware billing statements from…read morethis dental office. The office manager Vanessa is either incompetent or underhanded...or both. I just wonder how involved are Dr. Isha and Dr. Ellen in this billing practice? Most unfortunate is that I really enjoyed going there. Everyone is very friendly and I liked the dental hygienists. I kept my insurance Explanation of Benefits and compared them to my billing statements. It proved that Madison Street owed me a refund from the year 2021 and 2022. After many months of not hearing anything I finally received a refund check.

Stopped in for a routine cleaning. Always a fast and…read moreprofessional experience from kind and friendly people. A*++++++

I have always been happy with my dentist and the quality of care he provides me…read more I was advised last year that I should be looking to have my 30 year old bridge replaced because it was deteriorating. I am now waiting for insurance approval.

Had the absolute worst experience at this dentist. He pulled teeth that didnt need to be pulled…read moreand then overcharged for dentures. Refused to give me my records even though the law specifically states he has to. Kept talking about prices during my procedures and everytime I needed an adjustment, he required payment, even though there were several adjustments a week for months! My dentures never fit right from the beginning. I truly believe he pulled unnecessary teeth only to overcharge for dentures. Consider going somewhere to save money and have access to your records.

Awesome people. Thank you again so much for seeing me same day as needed. So thankful and great…read morejob. Pearl Jam and Star Wars added bonus. Cannot recommend them enough .

The sounds of a dentist office have always triggered a fear in me. I heard great things about Fox…read moreValley Dental so I went and everyone was right. Dr. Jain was amazing. Best cleaning I've ever had. She makes you feel like you've known her for years. Super easy to talk to. Staff were very friendly and helpful too!

Dr. Pointner did a great job, and explained things in an easy to understand way. Quick and painless…read morewill definitely be back!

People be careful these people are dishonest…read more this is my story when i called initially to set my first appointment I asked if they accept Delta Dental Insurance they confirmed that they do. I got my cleaning done. All went OK. one year i get bill because the insurance didn't pay the whole thing. after arguing with them they confess to me that they tell people they take delta dental but only the premier not the regular one. And they actually blaming me that it is my job to find out what insurance coverage they accept well i did ask they lied to me

If you are looking for a nice, caring, friendly, and honest dentist, this is the place. Dr. Liz and…read moreher staff are kind and very gentle. They listen to you and also know how to deal with babies up through seniors. I also appreciate how clean and sanitized they keep their office. Each station has a medical grade HEPA filter, which definitely makes me going to the dentist during Covid times much easier. The front desk staff were able to make an appointment around my (and my kid's) schedule and they billed my insurance for me! Highly recommend and trust for my whole family!

First impression, first visit, avoided dentists for years due to phobia…read more Dr Moon is very friendly. Judy the hygienist is very gentle and stable handed. I'm very happy I went there and extremely pleased with the cleaning and the xrays they took. I think I have finally found a Dentist that I will be happy to stick with for life.

The Dentists -Drs Moon & Tkachuk are very professional and great at what they do. The entire staff…read moreright from the reception to the hygienist are very responsive and welcoming. The clinic is very clean and feels really safe even since the pandemic. We are so glad since we started patronizing this practice for a few years now and will highly recommend them to anyone looking for great dental care in the area. Like Dr. Moon told us when we first met him, he wants to have longtime relationship in delivering great care to his patients, so he is fair, honest and professional.

At Crystal lake family dentistry, they really care about you ! Such an honest dental office with…read moreamazing doctors and hygienists. Everyone is very welcoming and super friendly, I have always had long time dental anxiety but for the first time ever I felt at ease in Dr.Rayyans care. I will recommend this practice to all my friends and family !

Excellent care and treatment. Friendly employees. Have been a patient for 15+ years. Dr.Halihan…read morealways acknowledges you by name, excellent personality!

The absolute best locally found when my longtime dentist retired, was recommended by a friend, The…read moreservice and staff are exceptional.

I had been going to to McHenry Dental associates for about 3 years on the recommendation that Dr…read more Tom was a great provider. After my first visit, I no longer saw Dr. Tom, I was introduced to Dr. Ray. From that point on there were multiple issues. I had a crown installed and had to be refitted. (She admitted to me she was nervous about putting it in, while I was getting the work done) The office personnel were unprofessional, asking for payment for a family member on an unrelated account. One of the hygienists, left me suspended in a chair for over 25 mins while we waited for the dentist to inspect my teeth. Not once checking on me and then proceeded to gossip with the front office staff while standing outside the open door. I have spoken with Dr. Ray and was told that I wouldn't have to see that hygienist again. Six months later I show up for my cleaning only to be greeted by the same person. Both of the front office personnel are no longer there, so there was confusion of anything I spoke about with Dr. Ray prior to my current visit. I had requested a call back from the dentist when I had the issue, and she refused to call me and had someone whom I just spoke to in the front office call me. This was only after, I made a second call and left a message. My wife recently had a crown installed and had to be adjusted three times, because it had fallen off. I honestly left because I have no confidence in this dentist and the service I would receive in the future.