I want to start by saying that I'm genuinely grateful this long process finally ended with my…read morepermit being approved. Having the resolution was a relief, and the job captain became responsive toward the very end. Unfortunately, the overall experience with Streamline Design & Permitting was extremely difficult, and I think future clients deserve a clear and factual account of what occurred. Background I purchased a home where the previous owner had illegally converted storage space into a studio unit. When I received a code violation, I began the permitting process with another company, but their drafter became unavailable mid-project. That gave me a point of comparison for transparency, communication, and timelines. I interviewed two new companies. One said submission would take 3-4 weeks; Streamline promised submission within one week. Because I was losing rental income, I chose Streamline based on their faster timeline. In reality, the kickoff call didn't happen for a week, and the first submission went in roughly three weeks after hiring them. That slow start reflected the rest of what became a nine-month process. 1. Lack of Transparency The previous company had been clear about timelines, what the City typically requires, and how reviews worked. Streamline did not offer the same level of transparency. I repeatedly asked for City comments so I could understand progress, but I almost never received them directly. The only reason I became aware of several major issues was because the previous drafting company was still copied on City emails and forwarded them to me. This created the impression that I was not getting full visibility into City feedback or into avoidable errors being made. 2. Repeated Avoidable Mistakes Several errors added delays and extra rounds of review: * The first submission labeled the unit as a JADU, even though I explained during the kickoff call that my zoning does not allow a JADU. * When the title was corrected, the internal sheets still referenced "JADU" throughout. * After a phone call I requested with the City--where reviewers clearly stated the space must be submitted as a non-habitable owner's office unless I pursued an ADU--Streamline resubmitted it as "living space." This contradicted explicit City direction and triggered additional comments, delays, and added costs. When I asked about the error, I was given an explanation referencing terminology used on another project rather than a clear acknowledgment that a mistake had been made. None of these issues were proactively disclosed. 3. Invoicing and Lack of Clarity I repeatedly asked for a breakdown of how the billed hours were spent. The previous drafting company separated administrative coordination from drafting work. Streamline billed everything at drafting rates without itemization, including tasks like forwarding emails, coordination, and follow-ups--some of which I ultimately handled myself. When I requested clarification, the responses felt defensive rather than explanatory. 4. Communication Tone From Leadership When I expressed concerns about transparency and billing, the CEO's response felt dismissive. He stated that if I didn't like their pricing, I should have hired someone else, and noted that questioning hours could result in the project being placed on hold. This was after nine months of delays and multiple attempts on my part to express concerns constructively. 5. After the Permit Was Finally Approved Despite everything, I reached out again for the next phase (an ADU conversion) because I hoped Streamline might handle the next stage more smoothly, especially since the job captain I had worked with was no longer with the company. I requested drafting support only--not submission--so I could personally manage communication with the City. Instead of a drafting-only scope, I received a large proposal priced as if the project was starting from scratch. When I requested my CAD files so I could hire a different drafter, Streamline asked for additional fees. I ended up hiring a new drafter who is recreating the plans for less than Streamline quoted to update the existing ones. Summary Streamline presents very confidently on the sales side, but in my experience the drafting quality was inconsistent, mistakes were not acknowledged, transparency was limited, and communication lacked accountability. The job captain was pleasant and responsive at the end, but there were many avoidable errors throughout the process. The experience was far more stressful, time-consuming, and expensive than it needed to be. Final Note Streamline's contract includes a non-disparagement clause. Everything above reflects documented facts: dated emails, City correspondence, the project timeline, and written communication with Streamline. My intention is to provide an accurate account so future homeowners can make an informed decision.

Working with Devin and his team has been an absolute pleasure from start to finish. Their attention…read moreto detail and organization is unmatched -- every set of plans we've built from them has been clear, complete, and thoughtfully designed. As a contractor, that level of precision makes all the difference. They know the permitting process inside and out, and it shows. What could have been a drawn-out headache turned into a seamless, well-managed experience. Highly recommend to any homeowner or builder looking for a true professional partner in San Diego.

This review is going to sound too good to be true, but when you are good, you are good! Mike has…read moreworked with me on various projects over the last 10+ years. He is the most knowledgeable and consistent designer I have ever worked with - and he is a nice guy to boot. I have recommended him to friends, co-workers and family - and they have given equally good feedback. Mike goes above and beyond when creating a design. His vast building and code knowledge helps him resolve the most difficult issues. I wouldn't hire anyone else. Thank you again Mike!!

Mike did excellent work for my remodel. He visited the property, created 3D views of design ideas,…read moredrew up the plans, arranged for the permits, and answered many many questions over the course of the project. His positive attitude and depth of knowledge of building codes made those sometimes challenging aspects much easier to navigate.

Andrew was a real pleasure to work with. He took on our master bathroom design, which is a very…read moresmall project for any architect. Despite this fact, he took his time when meeting with us and was very attentive to our needs. His design turned out great too! I will highly recommend him to friends and family because he's affordable, has great design ideas, and is great with his clients.

I highly recommend Andrew as he has an extensive knowledge of the trade. He was kind enough to…read moreanswer all my questions about permits (very important in the Oceanside area) FOR FREE. It is rare to find someone in this industry that genuinely wants to help others. Andrew's attention to detail really sets him apart from the rest!

I have worked with Steven and Co to design a custom SFR in De Luz. We went with a style that isn't…read morefound much in the area - a mixture of tropical Malaysian with Craftsman elements. They nailed what was in our heads and we couldn't be happier with the design and layout. We are now in the permit process and so far it has been an unbelievably wonderful experience working with them. They have plenty of great reviews on their website that talk about the process that Steven goes through and how he listens to you to come up with something that is truly unique....and then hands it off to his design team to create an amazing 3-D rendering of the house where you can almost feel like it is real. One thing that I would add, as a first time builder - Steven's understanding of entire build process, along with local regulations, and relationships are absolutely critical to ensuring the project runs smoothly. There were multiple moments when I was incredibly thankful that Steven & team were able to work around / within a local ordinance, that could have been fatal if not found and addressed early or had a reasonable and competent recommendation for everything from Grading to Civil Engineering to General Contracting.

From the owner: A full service Architectural Firm located in Temecula, Southwest Riverside County, California, with…read moreover 90 years of combined experience, committed to reliable services providing state-of-the-art environmental design combined with the science of building construction, and 3-dimensional graphic technology. We believe the purpose of architecture is to create indoor and outdoor living spaces and working environments that improve and inspire our lives. We promote and employ an open dialog between the owners and architect, and design team to obtain realistic solutions with respect to project scope, budget and schedule. As Principal Architect, Stephen C. Sigler has provided architectural services, including land planning and architectural design for various projects such as commercial, institutional, industrial, multi-family and single family facilities. His career began in the Inland Empire, (Riverside, San Bernardino and Redlands) and the Desert Area (Palm Springs, Palm Desert, Desert Hot Springs, and La Quinta) by providing floor plans and elevation blue prints and construction drawings for commercial facilities and new custom home designs, including remodels and additions.

Kristin was referred to us by friends. We sat down with her back in 2016 and she came up with a…read morefabulous plan for pop-out and remodel of our kitchen. It was everything we wanted, large center island, no upper cabinets so we could have windows all around the kitchen area, walk-in pantry and a wine cellar. It just took us 1-1/2 years to get started....not sure what we were doing in that time because our kitchen is absolutely stunning! We chose one of her contractor referrals, W.A.Jackson Construction, and they were great to work with and did a fabulous job.

Kristin designed our master bath remodel and acted as the general contractor for the job. She made…read morethe whole thing so easy, from helping us decide what we wanted, to making sure the job got done on time. I would highly recommend her and look forward to working with her in the future on other house projects.