It took them two months to do a fairly simple tax return concerning foreign income. We were told an…read moreestimated $300 fee per year of tax returns. Now we did ask questions of our accountant. We are now being hit with a 'consulting' fee that was not disclosed and what should be $600 worth of tax work is now billing at over $1,000. Accountant said "I don't know" and "I'm not sure" so many times. Maybe if she knew what she was doing it wouldn't have taken so long. If you use them make sure you get ALL the trumped up fees fully disclosed BEFORE giving them your documents.

Casey Peterson & Associates are awesome tax people! We went to Ketel Thorstenson last year which…read morewas a mistake. Not only were Casey Peterson's associates nicer to us, they were alot cheaper than Ketel Thorstenson, and got our taxes done quickly and worked at getting us the biggest refund possible! Thank you Casey Peterson & Associates, you make tax season so much better! We will be back next year and the following years! Highly recommended, 5 stars!

Staff was all very helpful! It was my first time filing, they made it easy to understand and made…read moreme excited about filing next year definitely coming back :D

From the owner: At H&R Block, we provide tax services for individuals, families, and small businesses in Rapid…read moreCity, South Dakota, as part of a nationwide network of local tax offices. Our local tax professionals can help you prepare and file tax returns, answer tax questions, and find you every credit and deduction. We know taxes can be challenging on top of your regular schedule so support is available by walking in, making an appointment or dropping off your documents at our office. If you want to work with your tax pro from home - just call and ask to use our Digital Drop-Off service. You'll get an email from a tax pro with a link to upload your documents. Visit your local Main St office to connect with a tax professional.

For the first time ever, we decided to seek help from a professional tax service with hopes they…read morecould help us find ways to reduce our taxes-due bill. Not finding any Yelp ratings for any of them in town, we chose Liberty Tax Service mostly because it's close to our residence. As walk-ins, we were greeted at the door by a friendly receptionist, given a form to fill out, offered a refreshment, & asked to wait. Our wait wasn't long, then a tax pro took us back to her desk. Fortunately we'd brought a good bit of our tax info with us--she asked lots of questions, looking for ways we might save $$, was very pleasant & friendly. More information was needed, we got an appt for the next day. She patiently entered all the details, double-checked our mathematics, and answered any questions we had. Although we still ended up owing Uncle Sam $$, it would've been a good bit more without their help. We were given copies of everything, and they are always available if we have further questions or get audited. A few negative comments are that it was very noisy, no privacy, and I felt they charged a lot for their services. I do recommend using Liberty Tax Service & most likely will use them again.

From the owner: When you give Liberty Tax the honor of preparing your taxes, you're choosing to work with dedicated…read moretax professionals who'll help get you every deduction you're entitled to.

I have known and acquired Terry's services for years, both for personal and business. She is…read moremethodical and brilliant, and a true master at numbers. I hate taxes as much as the next person, but I leave her office happier than when I came in, every time.

40% late charge before she ever filed my taxes. This lady and her business is a rip-off.read more

I think their move from Jackson Blvd to West Main really signaled a lack in quality and attention…read more I'm not sure if the business sold with the move. I used to recommend them to anyone looking for tax services; I no longer do, I don't use them either. The final straw was being contacted that they were missing a tax document. I immediately left work and brought them the missing document, same day. My urgency to rectify the issue was wasted. When I was finally notified to pick my taxes they'd tacked an extra ~$30 to file a (unnecessary) extension. They cited my missing tax document as the reason for the extension, which it wasn't. Their rationale, "we had no record of bringing the missing tax document, just a note it was once missing", sounds like a nice money grab. Additionally, I expect prices to rise but not as much as the fees do every year. I file a simple 1040 and started doing it myself, saving hundreds of dollars. Be prepared, they're very adamant they're not liable for any errors. Then wtf am i paying you for! DONE.

for two years in a row TPA West has filed my mothers taxes with errors. very sloppy work that is…read morenot paying attention to the details. would not let me see the finished 1040 until they got paid. thankfully they are not doing my taxes.

I took my paperwork to Heather April 1,2024 and she assured me that my federal taxes would be done…read moreby the April 15 deadline...which did not happen. I was told when I called on April 12 not to worry she was going to work all weekend and would call me. When I called back on April 15 I was told not to worry...she filed an extension. Each time in the months that followed when I would call inquiring about my taxes I was told ..." they are just waiting to reviewed and they will call you". I would call every couple weeks and bet the same response. I finally physically went to the office on October 11 (the extension deadline is October 15th!!) and was told "they are just waiting to be reviewed". I responded with the comment that I wanted all my documents...she had 6 1/2 months to do the tax preparation!!! I have never dealt with such an unprofessional irresponsible business before and would never recommend them. The least they could have done was communicate with me and if they were too busy they could have been honest enough to tell me so I could have gone somewhere else!!