I am extreamly pleased with John Heffley Plumbing for a few important reasons,(one) because I…read morecalled late on a friday afternoon and John answered my call and listened to my problem and told me to call Cathy and tell her he had spoken with me and see if she could send a tech out to me , she did and told me it woulld be about an hour.I had no water to my house from a full cistren I just had filled and I did not no why.( 2)Apon arriving about 45 minutes later the tech went into the crawl space and found the pump that was old and had lost its prime as well as had a few other old cracks ,but he was able to restore its prime so I had water .(3) the tech was able to show my son where the old crackes where and advise us to get a new pump and he wrote an estiment and was very professional and very nice as well as taking the time to get the water on and did it all along with explaining the prosses.I was more than pleased with the fast response time,fixing the problem along with the more than affordable bill which I had expected to be more ,I will use them again for whatever I need and would recommend them highly to anyone.

I reached out to John about a broken tub spout with diverter. I had bought the replacement but…read morecould not do it on my own after having shoulder surgery. I called and emailed several plumbers for quotes which were ridiculously high for such a simple job. Literally pulling one off and putting another on. John came out on a Saturday, at the end of his day, and switched it out in 15 minutes and did not charge me upwards of $200 like other handyman and plumbers we're quoting me. He's super friendly, very polite and truly a professional

Very satisfied with the work performed by Aidan, Tanner, and Jerry that got our water system back…read moreonline. The expertise and speed at which the work was performed exceeded my expectations. This was our second time using this company, and it will be the one we call when help is needed again. Thanks for the help!

They need a 4.5 stars for this. Estimate went over, but was like 85% within range, which I totally…read moreget. Communication was great. People were friendly. Timing was great, considering the weather. Simply put, my project was a BIT beyond the usual, and they handled it just fine.

Our on-demand water heater stopped working. I called for a plumber. He was out the same day at 2…read moreo'clock. He told me that the on-demand water heaters were no good. I needed to replace it with an electric 50 gallon water heater. He told me total cost insulation and labor $1800. I said OK he said you'll have hot water by this evening. Did a phenomenal job taking out the old rep, Plumbing as needed and installing the new water heater just amazing very good service highly recommend them came with a five-year warranty one year labor warranty. I was super pleased. Great job highly recommend.

So very grateful for their willingness to help and fast service. They are always on time,…read moreprofessional, and knowledgeable of how to make repairs!! Stephen Covell and his partner ( whose name I forgot, sorry) were such a blessing to have helped my family today! Thank you so very much

We needed a new water heater installed. I left a voicemail last night. This morning at 8am I got a…read morecall from Joshua. After a few questions he gave me a quote over the phone and an ETA for service. I called some of the other BIG guys and they wouldn't give me a quote and could barely guarantee a time frame. Daniel Brown Plumbing had the entire installation done in just over an hour with zero issues or up-selling of services. I will forever recommend and utilize this company for all my plumbing needs. 5 stars is an understatement.

Collected a list of items that needed to be done and DBP took care of all of them. Spent a full day…read moreworking hard and doing a great job installing faucets, replacing valves, installing garbage disposal, cutting and replacing old leaky PVC pipe, and a few other things. We got an estimate from another company as well but DBP's cost was much lower. The person who did the work was professional, friendly, and knowledgeable.

We currently have a home warranty and when our water heater began leaking we called to request…read moreservice. Because our water heater is an 80-gallon we were assigned to Nine Line Services. Service was scheduled quickly and our new water heater arrived in time for the plumber. The initial service took a few hours and our assigned plumber was very friendly and helpful to answer my husband's questions. I was working from home and appreciated the interruption and sound was minimal. We did notice a bit of water leakage the following day. While disappointed we needed to spend more time on service, Nine Line came out immediately and replaced a bit of piping that was too weak for the new water heater. After the plumber finished the master plumber came out as well for a final evaluation. We had a bit of an up-charge for the larger water heater. Payment was simple and we have a top of the line brand. Our water pressure and temperature has been wonderful. So thankful for a smooth experience!

These guys are great. Mary, on the phone, is very helpful. The plumbers show up on time, get the…read morejob done promptly, and the charges are very fair. I thought I had an outside water leak, so called the company that handles line warranties for the water company. Those guys came out and identified that I didn't have a line leak, found a toilet leak, and quoted me a price several hundred dollars higher than what Nine Lines charged on their "time and materials" basis.

I originally called Meyer Plumbing in Brooks. Did not realize that Meyer Plumbing was no longer in…read morebusiness and Tom Sondergeld Plumbing had taken over the business. This new company is extremely over priced! Service call $250 includes first hour of service. The second hour is $175. These prices do not include the use of any equipment. So to snake a drain between a washer machine and the A/C unit which is the same room with a drain cost $575. I HIGHLY recommend looking else where. I deal with many plumbing companies having multiple properties and this is the worst I have ever experienced! It's my fault for not realizing I was not dealing with Meyer Plumbing who was a very honest and reliable company. I can not say the same about Tom Sondergeld Plumbing. Yes you are correct I was quoted the price of $250 for the service call which includes first hour. I was NEVER quoted there would be an equipment fee which was $150. I have never used a plumber where the equipment to snake out a drain was an additional charge. Your Service Tech did come the same day but that was not my asking. Apparently you had openings. Checking around town the average cost is $102.61 - $125.63 per hour for drainage stop ups. Your cost of $287.50 per hour may be average to you but seems extremely high to me.

Let's just start this with I just got billed over $1000 to clear a drain!!!! Yes you read that…read moreright and that's after the "took care of the bill." Keep in mind this is a residential drain and they didn't need to dig or cut into anything. This is absurd but it gets worse, the drain they were supposed to clear, leads to my dishwasher and they seen it needed a new hose SO I HAD THEM REPLACE IT. Now it can't/won't drain and will only throws an error code. Taking it further they just blame the appliance, take no responsibility, and then try and convince you that they are an amazing company and did an awesome job. THEY EVEN PUT ON MY RECIEPT "EVERYTHING WORKING AS IT SHOULD"........ DO NOT DO BUSINESS WITH THEM!!!

Added a new room to my home with garage. We had several issues. For example, they placed the water…read morespigot 7 feet high. This error had to be fixed which meant additional holes drilled into my wall. The water lines they placed in the bathroom, were placed with plastic instead of PVC. They didn't place a guard and the holes putting of shelves were drilled into them. Then after they found the leak, refused to call back to discuss and just wanted more money. They tried to get us to use their supply house (for our shower head) and priced over $1500 more than fergusons. Would NOT recommend.

Over many years Eddie Baker has completed several repairs. Replaced outside freeze resistant…read morefaucets, clogged pipe and each one was completed as promised and to my complete satisfaction. Pricing is fair, I don't know of any plumber who is inexpensive but on my last Service it was on a Saturday with no extra charge. When it comes to plumbing quality is my first priority. Super nice and professional plumber. He explained the repair process and how he would repair. Problem was found and repaired. The repairman took attention to detail in cleaning up. Note: If your repair isn't a emergency I has advised due to prescheduled appointments It would be a couple days. Mine was not a emergency so it wasn't a problem and set the appointment. Highly recommend Baker Plumbing for any repair needs.

Our technician, Freddie Stone, was very prompt & efficient, when he came to fix our leaky toilet!…read more Very polite and informed us on what needed to be done. Was done in a very timely manner. Will definitely use you all again for any plumbing issues! Robert & Cathy Hewlett

The company sent out a thief, and a trainee thief in training…read more I called around to get a drain cleared and was quoted a fair price, but when the plumber showed up it was a much higher price. He was able to snake the drain so that it flowed. The problem was I did not have enough people to be filling an upstairs sink and have someone to observe the plumber, He and is trainee, STOLE from Me, a Brighton leather and silver carry on and a tote bag, plus my standard carry on bag to add my DeWalt jig saw which many extra blades, my Dremel kit with all the accessories,, my lifetime collection of hole saws, and I can not be sure what else. When Management was informant they supported the thief. But they did lower the charge to what I was originally quoted. I would not hire this company unless you had enough personal to watch each and everyone, to prevent having your items stolen!