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Kerry Davis Chevrolet

5.0 (1 review)
Closed 8:00 am - 12:00 pm

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10 years ago

Great people fast service and they didn't try to take me to the cleaners with my repair. Very fair

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Lawton Kia

Lawton Kia

(49 reviews)

Kia called with another recall, which was nice as I didn't have to worry about waiting for the…read moreletter to come in the mail and then call and book an appointment. They streamlined everything! I had a couple of other issues for them to address and they stated they'd take care of those as well. I arrived an hour early since I was in the area and they saw me right away, even though they didn't have to. I think I waited maybe 30-45 minutes and they were done. All I know, is it went really fast. The staff was friendly as always. They didn't offer to wash the car this time, so that was good for me!

I usually do not leave negative reviews, but the experience my girlfriend had with this Kia…read moredealership in Lawton was unacceptable! She brought her 2025 Kia Sorento with all-wheel drive in for an oil change. The service special for Tuesdays and Thursdays includes a free tire rotation. While completing the service, the service team told her they did not rotate the tires because the front tires were supposedly in better condition than the rear ones. She told me about this afterward, and that explanation made no sense for an all-wheel drive vehicle where even tire wear is very important. The service team then said they would deduct the rotation from her bill even though the rotation was supposed to be free. That alone felt suspicious. I called only to verify the pricing, and that is when I learned they charged her the price for a six-cylinder oil change even though her vehicle is a four cylinder. That should not have happened under any circumstances. When I asked about a refund, the service rep told me the service manager was out for lunch and would call me back. I never spoke to the manager at all. Instead, the same rep called back later and claimed he managed to catch the manager before a meeting. He blamed the incorrect pricing on the manager being new, even though my girlfriend paid her bill to a completely different employee. It did not add up and seemed like an excuse. Between the skipped rotation, the incorrect pricing, and the conflicting stories, this experience felt dishonest and unprofessional. I do not recommend this dealership for service!

Kerry Davis Chevrolet - car_dealers - Updated May 2026

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