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Kern County Child Protective Services

5.0 (2 reviews)
Open • 8:00 am - 5:00 pm

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Kern County Public Health

Kern County Public Health

2.8(9 reviews)
2.1 mi

I was going to travel out of country to Brazil and needed vaccines. I did not have an appointment…read morebut I was helped but the charge nurse named Angie who was very professional and nice. She educated me on what I needed and let me be seen without an appointment. Prices were reasonable. Service was excellent.

I was not too impressed with this place, I walked in the building and they took my temperature and…read moremade sure I was wearing a mask. Long story short I lost my I'd and need to get it replaced since they stole my wallet and purse. I made sure I called before I drove half across town. I spoke to a young lady on the phone her name was Yesenia I believe and said dont worry just come in and we will take care of you. Once I walked in that office I was never greeted no one turned around to acknowledge the people that walked in. I dont know if they have a system on how they work or how they treat people. I came up to the window and was approached by a young man dont know his name since he never mentioned it. I told him why I had came in and he already had a attitude and was short and very rude. I mentioned to him I had just called and spoke to a young lady. He said she doesnt know our policy changed but instead of saying I'm sorry for the wrong information given. I then asked him since I dont have a I'd on me can I still purchase a non certified copy, he said oh yes you can. Why get all worked up? If you dont like your job why are your their? I waited a out 30 minutes and 5 other people had been helped after I will still waiting. I had to ask if their was someone else their that can help me. Since everyone after me was walking in and out with no problems. I think people need to be trained on customer service. I did not feel welcomed here at all.

Kern County Child Protective Services - publicservicesgovt - Updated October 2026

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