Dr. Kane is ohana. And so is Wendy, his office manager/nurse. Since being diagnosed with a couple…read moreof serious health issues since 2022, I have formed a family of my own from the myriad of compassionate healthcare providers I have been privileged to have on my team, since retiring back to the islands. Especially since my own family of 8 siblings have all passed. I was the youngest and am now 76. Sadly, they all passed from cancer or heart disease. My dad died when I was one of heart disease. My mom was a diabetic, suffered heart disease and sadly succumbed to Alzheimers towards the end of her life. I tell all this to confirm the seriousness with which I write a review for Dr Kane and Wendy. To finally meet the most compassionate medical care practitioners is karma coming back to me for the positive energy with which I try to live my life now. Dr. Kane is a caring human being first; a doctor second. He is the first doctor who let me tell him about myself first. My thoughts and anecdotal history about my symptoms. Before he went into his medical expertise. No doctor before him has ever shown as much interest in getting to know the person behind the ailments. How refreshing to feel seen. And then really heard. Being the youngest of 9, I often felt invisible. And in those days, "children were seen and not heard." Dr. Kane explained the reasons for my symptoms regarding my right knee pain. Thankfully, it was not a recurrence of my meniscus tear from 2017. It was just a little irritation to a bit of arthritis. Thank God! Trickier is my recurring frozen shoulder. But Dr. Kane delivered what I had hoped he could. Because of breathing issues to do with one of my diseases, I should not have anesthesia. So, my shoulder will be anestathized, not me. I will immediately follow up with PT. Thank you, God! For Dr. Kane and Wendy, who handles everything with such grace and amazing speed. I love them both. Like ohana. Hugs and much aloha to both of them. Millie Vierra

Doctor Thomas J Kane, III was made in heaven. I suffered for years with bone on bone knee pain in…read moreboth knees. I was afraid of having knee surgery. My first meeting with Doctor Kane left me with a wonderful warm feeling as he listened to my concerns, described the total knee replacement procedure in detail and illustrated every major step with drawing so I was completely informed on what to expect. He and his staff, Jane and Wendy, were compassionate, professional and always providing positive motivation which gave me the inner drive to do my best at recovering. Doctor Kane is highly qualified, years of experience, has top notch facilities ( Queens Medical), leads the surgical department and has a fine tuned medical staff, the A TEAM. Doctor Kane and his support group fixed both of my knees and carried me thru a fast and strong recovery. I used to dream of walking again and now I'm living my dream. I got to tell ya, I love the guy, he gave me back my life. Did I mention he's a great guy. Aloha, Jayson Ching

It's hard to give a proper review, especially when you have more than one hand in the pot that is…read morehelping towards your overall recovery. From surgery, to follow-up visit, to their "Pro" Physical Therapy team, this is your one stop service provider you will ever need. It's been over two years since I visited this place for my knee recovery, but I am so glad to have had such a supportive team and helping me get back to walking again. What made it very easy to keep coming back was there out-of-pocket pricing. There was a point in my recovery where I had exhausted my coverage, but I was able to still continue my visits with an extremely low out-of-pocket cost. I'm not sure if the out-of-pocket cost was low because it was continuing my recovery with them or if that was their normal out-of-pocket cost, but it was somewhere around $8 to $15 a session. That is a deal in my opinion. If I ever needed to go to a recover center, this place would be my first go to!

Dr. Harpstrite and his staff are very straight forward on diagnosis, surgical procedure and the…read moreallotted healing recovery time, that allows your body to adjust from the trauma of your ordeal. I am exceptionally grateful for his detailed explanations on my prognosis and reassurance on taking the proper time to heal. I am making great strides toward recovery, since my surgery by following his prescribed PT Treatments at "Enchanted Lake PT" where Mark has applied hands on and directional exercises that continue to increase my strength & mobility. Looking for that return to work letter to get back in da groove! Mahalo to the outstanding support from the VA and the entire staff at Ortopedic Associates & Dr. Harpstrite for his expertise and attention to detail. I'll be seeing him again next year for a new knee to make my right side "RIGHT" AGAIN!

I just had a procedure done this week and must give kudos to Dr Kan and his entire team. Seriously…read moreone of the most efficiently-run medical office I've ever encountered. At the initial appointment, Dr Kan went over a thorough explanation of my injury, what he would do to fix it, how long the procedure would take, and what to do after the procedure. All in under 10 minutes, and that included my questions. I was pre-registered the week before the appointment. I mean, they disbursed the medication I would need the WEEK before so no need to go to the pharmacy while disoriented from anesthesia. On the day of, everyone checked in on the ipad, and I pre-paid before the procedure. Prepping was done super fast and I didn't wait long for anything. I elected to sleep rather than hear the "crunching sounds" from the procedure (didn't sound pleasant). After sleeping an hour or so, one of the nurses woke me up and called my sister for pickup. The day after, my shoulder felt better than it had in months. Would definitely recommend Dr Kan and his team to anyone!

With a work injury and the loss of full motion in one arm, I had an x-ray and then an MRI for…read morefurther examination. With the results, the next step was an appointment with the orthopedic surgeon. Scheduling the appointment caught me off guard. I inquired on the first available appointment as my injury was in early-July. Sunday was offered. A doctor who works on Sundays? I took it. Then, a little over a week prior to the appointment I received another phone call from the doctor's office asking to move up my appointment from the afternoon to mid morning on that Sunday. This worked better for me as I was anxious to the results of my injury and what direction to take. Because it was a Sunday, I opted for street parking and walked to Hale Pawa'a. I arrived 20min prior to my appointment as I anticipated forms to complete. To my surprise, I arrived to his office in suite 110 but was advised to check in across the hall at All Access Ortho (AAO) in suite 102. Because my information is already with AAO, check in process was quick with only one sheet to complete, requesting me to document my current status since my injury. I then returned to suite 110 with my completed form. I didn't even sit down for 5min and my name was called. The staff escorted me to an examination room and in less than 5min Dr. Kan entered. I found Dr. Kan to be very personable and informative. He explained my situation where I understood. He broke things down where facts were stated and what action to take. I was dreading the thought of surgery but it is what it is. I want full mobility of my left arm and when advised this is a common procedure with a high success rate. With physical therapy post surgery, I was advised I'll be back to normal. With that explanation, I trust Dr. Kan and I agreed. I now await the approval of the insurance company before I can schedule this procedure. Overall, a positive first experience and now feel better knowing of my current condition and what steps are needed for recovery. I'll admit there's a part of me that's concerned but I need to trust the professional. Dr. Kan and his staff extended me with great customer service and care where this business is worthy of a 5-star rating.

Thumbs up... There…read moreare reasons for the lower acceptance of All Access Ortho as you are seen my PA which I had no idea when I first visited them with my broken ankle though situation of urgency does make it the most convenient location to take advantage versus going to the emergency. What I didn't realize is that I'm able to get my Trigger Thumb taken care of here and if I knew I would've done it much sooner as I though that I needed a specialist along with an X-ray which my doctor had said so as well only to see that he sent me here which is located in Hale Pawa'a ground floor and parking is free for the first hour and no they don't validate after but I did find meter parking right outside on Young Street since I don't like parking here as it gets very crowded. After register and waited for just five minutes I was seen by a lovely lady and she did all the questions and at least a dozen finger movements only to have the physical took one second and say awww ya that's a classic one and I said I just want the shot and given it in a second and be on my way. Was told it should be good in about a couple of weeks and though the feeling wasn't immediate in about a week I totally felt the difference and was just delightful to have my motion back. It was a learning experience for both the PA and myself and knowing that they have the option to return if needed is so promising and happy to know. Thank you!

Y'all need to get on the ball with billing! I have HMSA and have never received a bill from All…read moreAccess Ortho in my years of service. Today I received a bill that was over 90 days over due- 1st bill I have ever. No current, 30-60 or 90 days notice?! I've seen the care in this facility deteriorate over the years. In the beginning it was great, I would see a doctor about 50% of the time and now I only see a NP and all they do is take X-rays, have me move around and sometime never even touch me or move me around and offer cortisone/steroids. I ask to opt for PT as I don't to bandaid w/ drugs. They ask me if I want a doctors note to excuse me from work, which I don't want. Quality of care is not what it use to be :( It is easy to get in, great expanded hours of operation and if you have an urgent issue it is easy to get in. So much better than an ER. I will never go to a hospital again unless it is truly an emergency and I have no choice.

I've known Dr. Sam Chen for years from assisting him in surgery, so I already knew his work was…read moretop-notch. When it came time for him to care for me personally, I was confident--and he didn't disappoint. Even though I'm medically aware, he gave helpful pointers and recommended sports and physical therapy to support my recovery. His office is at First Hawaiian Bank (7th floor)--there's parking, but no validation. Just note, for X-rays you'll need to pop over to Straub or another urgent care. But honestly, if you're seeing Dr. Chen, you're in great hands--and I say that with total confidence after seeing his skills firsthand.

I accompanied someone to the Orthopedics Hawaii office due to a problem with their wrist, We were…read morereferred to Dr. Chen by another Orthopedist who does not specialize in hand surgery. The location is not ideal for most locals because it is in Waikiki and in front of the Princess Kaiulani Hotel Parking Structure. I called the office when I was in the back lot and someone came out to wheel the patient in. That helped a lot since I ended up parking on the 3rd floor of the garage. BTW they validate your parking, one hour in our case. We didn't wait long and Dr. Sam Chen walked in very upbeat, cheery, and positive. He was prepared, had seen the x-rays, and doctor's report, and knew what the problem was. The consultation was good and Dr Chen laid out the plus side of operating as well as the downsides. We chose not to do surgery at this time but do appreciate the candor of Dr. Chen. Even if we did not have surgery with Dr. Chen, I wholeheartedly recommend seeing Dr. Sam Chen. You will be pleased.

Aloha! A family…read moremember in their late-70s went in for a right hip arthroplasty. Patient chose Cass Nakasone out of a pool of available surgeons. When going to the hospital to start the process, I noticed the communications between departments is disorganized. That was a giant red flag. The patient history and ailments were *clearly* communicated to staff multiple times. Despite repeated awareness of spine, tailbone, and other issues, the tailbone area had severe swelling causing significant pain during recovery likely due to the fact it was not supported in the procedure. Patient had to be admitted back into the hospital for pain mgmt under extreme pain. Nakasone did not even meet the patient until just before the procedure in hospital prep. This was concerning - another red flag (too busy). He also never visited the patient in the same facility after the procedure for a personal follow-up though he was on the same floor. To be fair, looking at imaging and results post-op, the work done by Cass for the procedure was good in itself. Specifically in Nakasone's office, some clinicians in the office were very attentive, others not so much. Unfortunately, the ones in charge of post-op care were not the attentive ones. Post-op, the phone number given for emergencies, etc was not working and no response from staff nurses. We were told to use the Straub portal to message the office, but we could not initiate messages. Again, communication issues. My family member would not have made it though the ordeal if I was not being a strong patient advocate 24/7 for weeks at their bedside. Thus, in final, if you are a patient with special needs/requirements I would not recommend. This office moves way too fast and does not have the proper communications system in place to help ensure a positive outcome.

Dr. Nakasone replaced both my hips, more than 3 years ago. The follow up was great. I started PT…read moreimmediately after the surgery. I had several follow up visits. I always felt like he was directing my recovery. At 6 months I was doing very good and no pain!

Dr. Bellino is an exceptional orthopedic surgeon. He is also one of the only PAO doctors on the…read moreisland. I was absolutely terrified going into this surgery, but he took the time to clearly explain why I needed it and what to expect, which made a huge difference for me as a very anxious person. The surgery itself was scary, but everything went smoothly and my recovery has been just as positive. Thanks to Dr. Bellino, I went from living with constant, chronic pain to having none at all. I truly do not regret this surgery for a second and am so grateful I went through with it. I'm now preparing for a hardware removal, and once again he has been incredibly thorough, patient, and reassuring while explaining the process. I was also breastfeeding during this entire experience, including surgery and recovery, and he was very understanding and supportive of that as well, which meant more to me than I can express. On top of that, he has been incredibly accommodating and understanding of the unique challenges that come with being active-duty military, which can be difficult to navigate in civilian care. Dr. Bellino is kind, knowledgeable, and genuinely compassionate. And as a bonus, his mustache deserves its own five-star review. I cannot recommend him enough. If you're nervous, in pain, or looking for a surgeon who truly listens and cares, you're in excellent hands.

Well last Friday out of the blues my knee started to hurt . Went to my PCP and he referred me to…read moreIsland Orthopedics located on Waialae next door to Ace Hardware. Everyone there is so friendly and accommodating. There only Valet parking available at $3. Got there at 8:00am I was out of there at 9:00am fast great service. They also took x-rays right there as well . Final outcome I don't have any thing major no tear or surgery needed so far . The doctor said I have arthritis in my knee . WTH I thought that's only for old people arthritis lol .Anyway he gave me a cordosin shot and I'll see what happens in 3-4 weeks .

About 13 years ago, I started having pain, instability, and even locking of my knees during and…read moreafter playing golf, hiking, running stair climbing exercises, and aerobics classes. At the time, I rarely saw my PCP more than once a year, but I gave in to making an appointment to get a referral with an orthopedic surgeon, Dr. Jay Marumoto. After having X-rays and an MRI of my knees, it was determined that I had developed meniscus tears and was a candidate for bilateral arthroscopic meniscus repair. Before the surgery, Dr. Marumoto said he expected me to recover and return to my daily activities quickly because of my fitness level and age. So, I had meniscus repairs done on both knees at the same time while I was actively in the workforce and recovered quickly within several months. However, he also warned me that I'd probably have to return in about 15 years as he could see the beginnings of osteoarthritis and knee replacement could be in my future. Well, I returned within 15 years to Dr. Marumoto, who honestly told me that deciding when to have surgery is up to me. He didn't pressure me into having surgery, and luckily, my pain level is still very low, manageable through exercise, and I've been keeping up my fitness level for faster recovery. I can see myself having the more invasive knee replacement surgeries soon but have several upcoming trips planned up through mid-2025, so I chose to delay surgery and go through a series of physical therapy for further knee functional strengthening or "prehab" at JACO Rehab. I like Dr. Marumoto's candid approach and attention to detail. He identified the health issue(s) and explained effective treatments. He also described expected results and recovery but pointed out the possible risks, as with any surgery. Now, I wish I had followed my parents' advice about swimming for health benefits instead of focusing on land-based activities, which have exacerbated my knee joints' osteoarthritis.

As the saying goes "trust the process" and I for sure am trusting this process that I'm going…read morethrough at the moment. I wanted to make sure I had the right Dr and nursing staff that is gonna be helping me through my surgery process before, during and after. I did my research and asked a lot of people who's a good orthopedic surgeon. Everyone and I mean everyone told me bout Dr Marumoto. No joke this guy did a lot of my friends surgeries along with my friends parents surgeries and even my coworkers. I was already wowed with everyone's answer. During my first visit he told me straight up by just looking at my MRI that if I don't fix this shoulder problem by doing surgery that it'll only get worse. He also said it's a free country and I don't need to get this surgery too. He may seem a bit forward and intimidating but he's straight to the point and I like how he didn't sugar coat anything. During my surgery appointment there was an incident that happened that they had to cancel my surgery appointment. I was like oh no I gotta wait another 2 weeks but the staff was nice to reschedule it the next day after they fixed the problem. One day wait no problem for me. The Dr and his staff had no control over the problem at the hospital for cancelling my surgery appt anyway. I would wait however long as long the surgery was to be successful. During my surgery process all the nurses and staff explained everything and answered all my questions professionally. Now the after surgery process. Rhealyn has been my best friend during the after surgery process. She been answering everything everytime I would call or leave a message. I would call everyday the first week and every other day the second week. Sorry Rhealyn I know I can be a handful lol. So I'm gonna end this review where if you need an orthopedic surgeon I advise you to do your research or ask around I'm sure someone's gonna mention Dr Marumoto. He's been in this for 30+ years and his nursing staff is top notch too. Y'all will thank me later.

I had to edit my initial review. Going straight to the…read morepoint: Very unprofessional and pretentious doctor. I Googled for a knee specialist after I had a snowboarding accident and injured my knee. I made an appointment with this doctor and she ordered an MRI. When it was time to schedule a follow up appointment with her, she was on vacation and I had to wait 2 weeks. In the mean time I managed to schedule an appointment with a different doctor to go over the MRI results and see his approach. When I went for my follow up appointment with Dr Ignacio, she started the consultation saying I've already seen Dr Richardson and he already explained the MRI results. She mentioned The doctor that did my shoulder surgery 4 years ago is also a knee specialist and she was his mentor. And I'd be in good hands with him. And she brushed me off, got up and left the room. Not only very unprofessional but acted like a spoiled child. This is my body and I have the right to see any doctor I want and I'm not obligated to only see one doctor. The same right you have to go on vacation for two weeks, I also have the right not to wait around go see another doctor, get their opinion and see their approach. I'm the one choosing who's going to take care of my body. I hope other people read my comment and think twice before seeing her.

Waited in the room for 50 minutes. As I was sitting there with the door closed, I heard Dr Ignacio…read moreright outside the door say loudly "UGH! There are just so many of them!" I think she caught herself or was warned that I was in the adjacent room, and then quickly changed her tone and said, "but we are blessed to have so many patients". I remember thinking that's a first. Maybe she's having a long day. Context: I've had shoulder pain for over two years. Dr Gesik (who is amazing btw!) recommended physical therapy as a first step. I did that twice. I did the exercises at home to strengthen my shoulder. Nothing worked or helped the pain go away. The PT at the end told me, PT isn't going to work for you, you are going to need surgery as you probably have a tear. So after 50 min she finally comes in and is pretty nice and professional as she goes over my mri results and the potential options for my shoulder tear. She says there's more PT, a plasma injection treatment or full blown surgery. She says she recommends more PT out of the 3 options. I begin to tell her my story about my 2 year history with PT and the fact that the I've done it twice and they told me it won't work. So I asked with this added information what do you recommend. Her whole tone and temperament changed and she says in a curt rude tone, "It doesn't matter what I think, you are going to do what you want anyways". I was kind of in shock, I had never been talked to like that by my doctor before, so after an awkward 10 second silence I said, well to be honest after two years I would like to try something else. So after some very short, matter of fact responses from her (the friendly Dr that walked in initially was gone) we settled on the plasma injection option with surgery being the last resort. My impression is that because she is so busy as I know from her initial comment in the hallway, she took offense that I had questions and was forcing her to take more time with me. I wasn't a person with an injury to her, I was an item amongst many to get through during her day. She left and I just felt demoralized and definitely not optimistic about the option ahead. Ironically her nurse came in and talked to me about plasma and said she had it and it fixed her, which was comforting. BUT she said they would call me to schedule the treatment and of course, no one ever called. I called their office to follow up. Left a message, and no one ever called me back. All that was months ago now and I am still in pain and have to find a new doctor because my Queens Dr experience has been a disaster. Hope to save everyone out there of the trouble and grief.

*The following review is by my mother who asked me to post this on her behalf.*…read more--------- I'm a healthy 68 yr. old with no medical ailments. Not on any meds, have all my teeth and never a major surgery so you can trust my testimony. I've had several yrs. of excruciating pain shooting thru my upper back all the way down to my toes. I've been diagnosed with Sciatica, Arthritis and body misalignment. I've had Chiropractic treatment, physical therapy, even holistic therapy, but nothing worked until I was recommended to Dr. Darin Awaya at Kuakini. After just one MRI and Xray, like a Wiz, he knew right off what caused all this pain I had for years. None of the other "professionals" saw the cause let alone how to eliminate it. Then, after having the surgery when I took my first steps, I realized all the pain was completely gone. Ultimately, I was able to return to normal activities which I had to cutback: household duties, Power walking, Aerobics, hiking & traveling. Dr. Awaya knows his craft. He's a knowledgeable, no-nonsense, truthful professional who is dedicated to helping people get back to normal. I am living proof of that.

1. Clearly communicated treatment goals and expectations before and after surgery…read more 2. Explored non-surgical treatments before deciding on surgery, physical therapy 3. Gave clear instructions post surgical at 2 week follow-up 4. Showed me an x-ray of my spine after surgery. Everything looked the way it was supposed to