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    Kenneth Ford Horowitz, MD

    5.0 (1 review)

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    6 years ago

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    Edicine

    Edicine

    3.6(30 reviews)
    1.4 mi

    These caring and knowledgable folks LISTEN, answer questions, and make sure that you understand…read more I prefer this edicine site to my normal medical office.

    I'm very disappointed with my overall experience with Edicine…read more I called the front office to schedule an appointment yesterday for a lingering cough at 1:45pm and she said she didn't have anything available until after 3pm. After talking to her for a few minutes she told me to head over as she'd squeeze me in at 2pm. When I arrived, there were no patients waiting in the lobby which seemed weird that she made it seem like they were fully booked. Nonetheless, the check in process was fast and I was grateful to get in so quickly. The front office staff member took copies of my DL and insurance card, charged my card for payment and a few mins after I was taken back. The appointment was very brief; the doctor checked my vitals, throat and ears and wrote a prescription for antibiotics. The medical assistant asked for my preferred pharmacy and I gave her the cross roads. I received a voicemail this morning from THE WRONG PHARMACY 20 minutes away from where I live... stating the prescription needed prior authorization and had not been filled due to insurance issues. I called Edicine and left a voicemail as soon as their office opened explaining that I needed a different prescription sent out to the Walgreens by my house and stated the address in full, including my full name, DOB and call back number. I have called Edicine 6 times today and have not heard back from anyone. I'm going out of town tomorrow morning and it feels like a complete waste of time and money getting seen by their facility when they completely screwed up the most important part. I'm extremely frustrated to say the least.

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    Kenneth Ford Horowitz, MD - internalmed - Updated May 2026

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