My 2019 Honda insight was parked in my garage when I couldn't start the car and couldn't turn the…read moreaccessories off. This towing company quoted me a really good price, kept in contact with me, let me know when they would be there and let me know when they were five minutes away. Not only that, because my car was a hybrid, you couldn't open the trunk or manually put the car in neutral. But, this wise and thoughtful man figured out how to safelyHget it on his tow truck anyways, He spent a good hour at my house safely, moving my vehicle from the garage to his flatbed tow truck. This man even stuck with his quoted price, even though this was a very difficult tow job! Thank you so much for your customer service, expertise, joyful attitude, and great price! You are a blessing!

I recently had a break down on my Jeep Wrangler, and ended up choosing Rite Choice amongst a lot of…read moreoptions. Couldnt be happier about that decision. Not only were they able to work with me and be prompt to help me, the tow truck driver was able to locate the issue, and suggest a mobile repair company (Diesel Parlor) to help me fix it. He was 100% correct on the diagnosis and I saved a bunch of money by using a mobile repair shop that could come to me. There's no doubt in my mind I would have spent exponentially more if I would have had to tow it again to a dealership. Rite Choice is professional, courteous and incredibly knowledgeable, and made a difficult situation stress free. Thanks for everything

Saturday September 6th, 2005…read more I was in a car accident, the car spun out and hit both wheels on a curb, my car needed two new front rims and parts associated with the wheels replaced. The car remains idoling, the engine and all parts of the car are fine except the wheels. I call a tow truck, Anytime Transport and Towing arrives. They take my car to my well known and trusted shop which is closed, and closed on Sunday. I'm stuck until Monday. But, the driver convinces me, "WE have a shop it's open right now, he's beyond trustworthy, he's my own stepfather. We can look at it today AND start work tomorrow." Please make note of that statement, it will be crucial. We'll start working on your car tomorrow. Great, we take the car 8 miles away to 995 Edwards rode and meet Jeff, the "trustworthy mechanic". He's cordial, looks at the car, assesses that it needs the rims and says he'll figure out the full damage under the car TOMORROW, but it looks like it needs parts that will cost about $150 and $150 in labor. He goes on to say that he can get the rims and wheels quite easily and inexpensively via junk yards because my wheel type is common. He then opines, wait a minute, in addition, my step son has a bunch of spare cars and tires at his place, I'm confident those will work as well. Jackpot! Sunday, I touch base late in the afternoon with Jeff. "How's it coming?" Jeff, "Well, I had stuff to do today, I'd have to get the parts tomorrow anyway, I'll get started tomorrow." Monday, he looks at the car. "Hey Jeff, well, what's the progress?" Jeff, "Ya, you need a number of parts for the undercarriage, but they have these kits I can order where it will all come together and save you money, I went to the junk yards today, no luck on your tires, but don't worry we'll get em'". I say, "well, that sounds expensive." He says, "Oh no no no, the kits is $250, but the labor cost stays the same!" Great! Tuesday, Jeff, "I ordered the kit, so look the actual cost needs to be $875, but great news! I can give you a break and only charge you $775, fantastic, right!" Me, "O.k., but you have the rims and wheels now and you're ready to go, right? Listen Jeff, I commute for work, I will literally lose my job without this car. I work Fridays through Mondays" Jeff, "Steven, I guarantee you it will be fully fixed and ready by Thursday." O.k., but seriously, it's a hard deadline for me, I can still tow it to my other shop, I've spoken with them and they can do it in two days." Jeff, "I give you my word of honor, I promise you 100%, it WILL be ready by Thursday, I would not lie to you." Me, "Fair enough". Wednesday, Me, "How are we looking, is it fixed yet?" Jeff, "well I'm still waiting on the parts." Me, "O.k., so did you get the rims so you'll be ready to go in the morning?" Jeff, "Nah, I got stuff I gotta do today." Great Thursday, the pivotal day, 3 p.m.. Me: "O.k. Jeff, what's the status, are we ready?" Jeff, "well, I'M F'ed". Friday, Me; "TEXT me when you have some progress to report, something, anything". Friday, he does not get the wheels, he does no work on the car, he does not text me. Saturday, his stepson texts me, "Hey buddy, we need to get some wheels for your truck!" I don't own a truck, it's a car. Jeff does not get the wheels, he does no work on the car, he does not text me. Sunday, he does not get the wheels, he does no work on the car, he does not text me. Monday, he does not get the wheels, he does no work on the car, he does not text me. Tuesday, he does not get the wheels, he does no work on the car, he does not text me. Day Eleven, Wednesday, "Hey, I got the parts and car. I don't think you appreciate everything that I'm doing for you." He literally texted me that. 2 p.m. Jeff, "I'm sure you'll be happy, the cars is fixed!" Me, "so I can come pick it up?" Jeff, "No, I still have to get the rims" Jeff, "I found some rims! I'm putting tires on them now, then I just have to put the wheels on the car and you're done, but your going to lose your sensors, I didn't get those." Me, "Great, so about 3 p.m.?" Jeff, "No, more like 6 p.m., I always like to give myself extra time just in case, I'll call you when it's ready." 4 p.m. No call 4:30 no call 5:30 no call. 5:45 p.m., I call him. Jeff, "Oh ya, it's ready, you can come pick it up anytime!" Status of car, the car looks absolutely filthy, no idea where he drove it or how after he got the wheels on. Said wheels are HUGE, much larger than the previous ones and don't match the back at all. One tire is about 90 percent bald, the other already has metal poking out of it. The car very clearly is not aligned, when I let go of the steering wheel it veers wildly to the right. It's hard to steer and the front end now shudders when I go over 40 mph. Far and away, the most incompetent, unprofessional, untrustworthy shop in the history of shops. After reading this, if you use this shop, I have no sympathy for you.

Tc towing in Jacksonville left me hanging but when I tried a different day through AAA - Anytime…read moreTowing sent William out and not only did he do an amazing job he did what TC said they couldn't do when I waited until 10:30 pm off Lenox ave area a woman's by myself. I highly recommend Anytime towing and especially William, he is definitely a pro and a professional at his business. Anytime towing is lucky to have him on their team. William was also prompt on his appointment time and communicated prior to his arrival time that he was on the way. We need more Williams in this world today!

I had a flat tire in my Prius after filling it with air 3 times on my way to the Toyota dealership…read moreand it wouldn't hold air. I was less than one mile away and had to call a tow truck and they arrived in approximately 30 minutes. They filled my tire with air just to be able to turn it around and get it lined up to hook up to flatbed tow truck. It was a bit difficult because the Prius is so low especially with a flat front tire. After a lot of maneuvering he got it on and took me & the car to Toyota. Unloading it wasn't easy either as there was a certain area where it needed to be unloaded and of course the front dragged on the tilted flatbed. Anyway, the driver was super nice as was the lady in the office!

Grateful for their service. Lori was very helpful and informative. Easley arrange a tow for a…read moreflat. Mike the driver was great. Reasonable price Thank you

Thank you Mark, I much appreciated your prompt arrival this afternoon, that along with your 'Happy…read moreto help' attitude and AMG delivered safely to the shop. Excellent service KW WRECKER SERVICE! JVP

We were so impressed with KW Wrecker. Their service provided prompt, professional assistance at a…read morevery reasonable cost.

Great repair at Frank's Mobile Auto Repair! I got a courteous greeting from Julia who connected me…read morewith Tony who heard my problems, offered some options and quoted a great price. I needed 2 front wheel bearings and was quoted $1600 by a local tire store. All I needed was new bearings not a hub and bearing assembly or even a loaded knuckle. Just bearing replacement. The Frank comes to the rescue and gave me a professional installation quick, fast and in a hurry. They offered to bring my vehicle to me but I had guests so I picked it up the next morning and the best part is the great price I got for my problem. Frank even told me about some other issues I needed to deal with and with the savings I got from their great price I'll be able to schedule those soon. Big THANK YOU to Julia, Tony and Frank for helping me out. Nice to do business with a local family business and these folks are professional and concerned for their customers. GREAT WORK!!

These guys do all my auto work, and all my many brothers and friends auto work! They are super…read moreefficient and seem to be in the industry for the love of cars, not the love of money. These guys are great and I really trust them. And after all the mess they have delt with under the hood of my truck, they earned it. Thank you!

The folk's at kauff's were awesome! moment they loaded my car and got me my car back they weee…read moreprofessional and helpfu

They are rude overpriced and take advantage of vulnerable customers when they are in a bind…read more Avoid them at all costs DO NOT TRUST THEM OR ANY PRICE THEY QUOTE when you get there they will double or triple it...They also ask you to produce a Title when you get there They are heartless and accept Cash Only To improve they can be honest business owners Looking at all these reviews from 2017 It ain't gonna happen Pray for them and their souls They need it

Let me start by saying Dan was literally an angel!!!…read more My car had ran out of gas and I was on the side of the road. This was my first time being in a situation like this and it was at 2 AM. Dan saw my car on the side of the road and chose to stop and help me! First, he calmed me down (as I had been crying for about 40 mins at this point) He explained what and how he was doing! He made me feel very safe (which at 2 am on the side of the road) His kindness is unmatched! I would recommend his company time and time again!!! I will exclusively be using Apex moving forward!

quick friendly reliable family owned business Dan came out in the pouring rain while I was stuck on…read moreside of road he quickly changed my tire I was back on the road in 20 mins from the time I called him thanks again will be using again and high recommended for everyone else as well

Trash company with an ogre woman working the office that you wouldn't let your uncle that just came…read moreout of prison meet. They will do everything to get the maximum amount of money allowed by law for services and will try and withhold the most basic of information. I paid $800 for the tow bill then got a certified letter in the mail a few days later and called up and the ogre wouldn't even tell me it's the official lien notice she just said "you should go pick up your mail" think twice and three times before using these people and bring a bag to throw up in when you go to talk to ogre pin cushion face lady.

this tow yard is absolutely terrible after my girlfriend was involved in an accident. Her vehicle…read morewas towed here and Sierra, their manager, refused to let us even get our personal belongings because she " can't find the registration in our glove box". her customer service is absolutely terrible and she is extremely rude and disrespectful.

Theses guys are great. They are accommodative, helpful and…read morefixed our problem immediately. Thanks so much for fixing our problem in no time flat. Gerald and Patricia

Not a great experience. When they saw the car they anticipated 2-weeks depending on parts; 3 1/2…read moremonths later picked up the car. The more frustrating thing is that they're always gonna call to advise, but they never, ever do. One of the times we called while we never received a call back they sent us a pic of our car w/o any explanation WTH? Finally they call say it's done, we go, now no one knows we got a call to come get it so they look all over for the folder...finally after abt 15 mins they find; but no one's checked the car...AND the emblems are missing...after the almost 4 mo they have to order, now why wouldn't that have been done somewhere in the almost 4 months?? AND after leaving we found out Jack and parts are missing, they advised they took them out to do the repair but can't find...yet another thing they have to order could be a week, they'll call us . Aft almost 2-wks they never called, we did, magically just arrived. They don't seem organized and while we understand busy etc there's no excuse of why every single commitment of anything is never made. The work looks good BUT on their lack of pretty much everything related to customer service, made this an awful experience. I mean after a month/almost 4-mo when they said 2 -wks never returning a call is NOT good. We never ever called daily, so it's not like we were a PIA. Based on their forgetting the emblems altho the removed ones were bagged and in the trunk and the jack stuff that was missing there's obviously no quality control and their lack of communications not only to us but internally should not happen. What if we had a flat and didn't know all needed to fix wouldn't be there, it was when we dropped off the car! They did take the car to the dealership on sensors. Overall based on everything a miserable experience, if anyone asked I'd say look elsewhere for repairs.