First, I want to say I appreciate Chris's quick responses and politeness. He was professional and…read moreanswered all of my questions. Our garbage disposal started leaking on Sunday and we needed someone quickly. The companies we used before weren't available until Wednesday and couldn't give me a quote without coming out. I sent messages to several companies on Yelp and Inheritance Plumbing responded within minutes. Their service fee was $125 but waived if we approved service, which seemed fair. Chris estimated a 3:00pm arrival but later texted that he was delayed. He didn't arrive until 5:00pm. Once here, he quoted $785 to replace the disposal. Based on my research, average cost is usually $400-$500. I asked for details and was told the price included a 50% markup on the disposal plus a $350 flat fee. I reluctantly approved because our schedule didn't allow us to wait longer without a working kitchen sink. Afterward, I looked up the exact disposal and saw it cost $200 at Home Depot. Even with a 50% markup (which I also think is high) that would be $300. I also know that businesses don't pay customer costs so that seemed really high. Add in the $350 labor, and the total should have been closer to $650. With cash and first time customer discounts, we paid just under $700, but I still feel this was significantly higher than fair market pricing. I later spoke with two friends who own plumbing companies, and they confirmed that the price should not have exceeded $500. We also run a few businesses and I understand needing to cover overhead and labor costs, but this felt more like an "emergency fee" than a standard labor charge and feel like we were price gouged. I called 2 more reputable local companies the morning after and both quoted under $400. As a consumer we would expect fair pricing and this was definitely not fair. Overall, the work was completed professionally and same-day, but the pricing was much higher than other companies. For that reason, I personally would not use this company again.

Very knowledgeable, professional, and we are glad we chose Chris. We had a gas hot water heater…read moreinstalled, and it was one of the best decisions that we have made. Thanks, Chris.

Called to fix a second drain line (they fixed the first), but came in stating they couldn't do the…read morejob (plumber would'nt get out of van and sent in helper! Doesn't come on time, never received calls they were coming and the receptionist wants to promote husbands remodel business. Phones only Internet phones, so can't always get a hold of office. I will find someone else to do the job! I hope the owner sees this because we asked he called us and apparently customers are not important to him. No callback!

They came to my house in January to fix a leak. We had to call them out again on 5/6 because the…read moresame spot was leaking again. On 5/23, I noticed the same place they had previously "fixed" my leak was once again leaking. We called The Overall Plumber and my husband explained we had a leak in the same place again and was told that they would have to call him back- which of course never happened. We called another plumber and they came out on 5/25. This plumber told us that The Overall Plumber had used the wrong size pipe and that is why it cracked again. When my husband called and spoke with the owner, he was told that the plumbers that had "repaired" my leak had been with him since he started his business and would not use the wrong size pipe. When told we have pictures, he again said they would not use the wrong size pipe. I will NEVER use this business again- and I advise others to think twice before they consider using them.

They got here within the hour, made their repairs, cleaned everything up and were on their way. No…read morefuss, no mess, very pleasant.

I had a plumbing issue that I needed fixed. C&R always comes out the same day and they go above…read moreand beyond. Adam came out on this call and he was respectful, kind and professional. I always appreciate when people explain what they are doing and what might have caused the problem. You definitely get the small town kindness and service. Thanks C&R for helping.

Two plumbers arrived and scoped sewer line for possible break. Obviously well qualified…read more On time. Thoroughly discussed issue. Reasonably priced. Couldn't ask for better service.

Aedile Plumbing installed a new water heater and removed the old. Their pricing is competitive…read more It's a plus for me to use a local company. The quality of installation was much higher than I expected an so I was very happy. The installer and helper worked very well together so the job was completed in a relatively short time. I recommend Aedile Plumber.

My Plumber of 25 years retired and Gold Metal Plumbing was recommended to me. I spoke to Fisher on…read morethe phone about a galvanized toilet flange and drain that was beyond my skills to repair. They got me in quickly on the schedule with text updates also. 2 professional respectful plumbers showed up on time, gave me a free estimate explaining in detail the job and warranty. They started the job and completed the new flange repair and installed the new toilet. Looks great and done right. Now i can finish the rest of my bathroom remodel. Guess i just found my Plumber for the next 25 years.

Fisher came out and personally handled the initial inspection as well as the full installation of…read moreour new water heater. He was clearly knowledgeable and very competent about his trade. We discussed which options would work best for our family home and after making a decision he handled the rest of the job. Fast, courteous and professional. Couldn't be happier with the service!

Great service. Quick response. Will definitely call again when we need belp. Highly recommend this…read morecompany.

Prompt communication, competitive pricing, and very thorough inspections. Answered all my…read morequestions. Nice team!

Just had a new water heater installed (replacing a 29 year old unit). Matt and his…read moreapprentice/assistant Haiden did a top notch job installing the new unit getting the system up to code. While the initial over the phone estimate was the lowest, compared to their competitors, they got the job done under the estimate. And, while they were at it, they even replaced a failing hose bib for free. I can't say enough good things about their professionalism. Will definitely be using them for my future plumbing work and won't hesitate to recommend to a friend.

From the owner: Third Coast Plumbing specializes in all types of plumbing service and repairs. Some of our…read morespecializations include water heaters, water and sewer line repair and installations, drain cleaning, toilet repair and replacements, faucet repair and replacements, garbage disposal installations, dishwasher installations, gas line repairs and gas tests, under slab repairs including tunneling, sewer camera inspections, shower fixtures and tub replacements, full house re-piping and home inspections.

The young lady that answered the phone had sunshine in her voice, Unfortunately the company will…read moreonly service what they sell. They should put that on their website.

We had another company come out last week to look at our broken AC and charged $500 for a diagnosis…read moreand 4 pounds of freon just for it to stop working about a week and a half later. We were also told that there was a critical leak in the evaporator coil and that it would need to be replaced ASAP by the previous company. After looking on NextDoor for recommendations, I saw Bay Area AC Heating & Plumbing and saw great reviews online for them so we decided to try them out. This was by far the best outcome we could have asked for. They told us a tech would be out between 12-4 and Jose came about 2. He quickly diagnosed our situation, which was far less drastic than the last company had told us. We were ready to spend thousands in repairs from what was previously explained to us, but Bay Area's fee to come out on a Sunday was about $80+ and he said he wasn't able to unclog the drainage pipes (the REAL issue that was missed before) so he went and got the parts quickly and rerouted our drainage pipes so that it wouldn't be an issue going forward. Overall, we only ended up paying $439 for his trip out, parts, and labor. He was EXTREMELY professional and we had an amazing experience with them! Thank you SO MUCH to Bay Area AC Heating & Plumbing and to Jose Herrera for getting this fixed so promptly and affordably! If I could give 10 stars I would! We will HIGHLY recommend them to anyone going forward and you will continue to get business from us going forward!

Ryno Plumbing (Ryan Hay) is the best. He responded quickly and knowledgably with the plumbing leak…read moreunder my foundation. We worked out what had to be done, the cost, the time for the work to be completed, and everything was executed with the highest professionalism and care. I recommend Ryno Plumbing to anyone who needs plumbing services. I am so grateful I contacted Ryan to do this work and felt so relieved by the service I received and you will too.

Ryan Hay the owner of Ryno plumbing is first class. He's a very knowledgeable master plumber and…read morequickly identified the issues with our sewer lines. He worked all day Saturday and Sunday to ensure we stayed on schedule with the sale of our home . I would trust Ryno plumbing with any plumbing issue regardless of complexity . This company really helped us when we needed it and they deliver what they promise.

Iris from Benjamin Franklin Plumbing of League City has been helping us. She did an amazing job of…read morereplacing broken water shut-off values to various faucets in an older condo that my family recently purchased. The company had to jump through a lot of hoops with the condo office, adding the condos to their ins policy, and providing documentation of their ins and of Iris' master plumber license. And these old condos were built so there is not a main water cut-off for each unit, so the complex only allows plumbing work that needs water cut off to the unit during two short windows of time during the week, since it affects a whole group of units, so that was another hoop the plumbing company had to jump through. Iris ending up needing to replace two of the water supply lines as well. She is also helping us find replacement trim kits for our tub/shower fixtures. I didn't realize it was so hard to find the proper replacement for such old fixtures (that aren't marked with a manufacturer!) I know Iris and Benjamin Franklin Plumbing of League City will come through for us and solve this issue for us as well! Highly recommended. A little pricier than I thought it would be, but considering all of the hoops they had to jump through, probably justified. And they do top notch work, for sure!

From the owner: Benjamin Franklin Plumbing of League City is your go-to plumber for sewer line repair, commercial…read moreplumbing, and a full range of plumbing services, including drain cleaning, water heater repair, tankless water heater repair, and leak detection. We are proud to serve League City, Texas, and the neighboring cities of Clear Lake, Dickinson, Friendswood, La Marque, Texas City, Pearland, Seabrook, Kemah, and Webster. Our experienced plumbers guarantee fast, quality work--always on time, or you don't pay a dime! Whether residential or commercial plumbing, or whether maintenance, emergency repairs, or installations, you can count on us to deliver first-class workmanship and customer service that keeps your plumbing systems flowing smoothly.