Short version: Zero stars is more fitting. Did mobile at the house. Blind old dog. Came back in THIRTY MINUTES, bleeding in multiple spots. Having him put down soon, so gave second chance. Told them it was his last appointment before he is put down. They forgot. Long version: I realize we all have different standards regarding what constitutes as bad, mediocre, good and excellent. I can confidently say 90% of the population will think they are BAD. I had them come to our house to groom my blind 16-year-old Bichon. They took LITERALLY 30 minutes with him. Bichons have different grooming needs, and require much more time and attention. When she rang the bell I thought she had a question; no she was finished already. BEFORE HAND I told her to be mindful of his warts. She did not give one f, he came back with half of his warts bleeding because they quickly and carelessly shaved right over everything. I am putting him down soon, and new to the area. I thought I'd give them a second chance and that perhaps I needed to explain things to them like I would to a 4th grader, and it would be ok. They are supposed to be here at 11 today, so I texted to confirm. It wasn't even on their radar. I know all of our own struggles are our own, but you'd think they'd remember someone in partial tears calling to make their pup's last grooming appointment. She even blathered on about how her son is a vet tech. Then had the finger pointed at me asking if I told them it was an at-home grooming. I said yes, I asked if you still had our address on file. I'm actually happy this happened, my gut told me to find someone new, and I will take ownership over being willing to give them a second chance. I shouldn't have even considered it based off my little man's last experience with them. That part is on me. The rest is on them. If they forget an appointment that is a last appointment ever, made by a person in partial tears who explained the situation, then they CLEARLY do not care about the animals. read more

Was my Aussie groomed or abused? I brought my sweet, gentle, miniature Aussie, Bindi to Kelly's Pet Grooming, 6579 Gateway Avenue last week. Her fur was thick and long, but not tangled or matted because she is brushed nightly. I requested a teddy bear cut with a powder puff tail. When I returned to get her I did not even recognize her. She had been totally shaved. She has multiple razor burns on her back and neck, blood oozing from her nipples, several nicks and cuts under her tail area. I can only imagine her terror as the clippers came toward her face. She was also shaved around her eyes and mouth. Why? Why would anyone do this to a dog? She was traumatized. After returning home she just laid on the floor softly moaning. For over two days, she only moved to go outside to relieve herself. I am sure she does not understand why, after devoting herself to us for 11 years, I left her to be treated like that. I will never forgive myself for taking her there, but I hope Bindi will forgive me for doing so. read more

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Just moved to Sarasota and needed to find a groomer that could do a Lion Cut for my Kiwi Cat. This place was just amazing! Not only did they take me same day but she did a fantastic job in less than 30 minutes! Thanks for the great service and Kiwi thanks you too! read more

Kelly's Pet Grooming - Pet Groomers Near Me - Sarasota, Florida

This place is amazing! I took my shih tzu in for a much needed haircut! She looks great!!!!! The staff was very friendly and took very good care of "Libby" ! We will definitely be back !I I would highly recommend Kelly's !!!!! read more

Excellent care and service. I highly recommend. My cat was special needs due to the fur thickness and Kelly calmly smoozed her and talked my cat saying it's okay kitty to keep Fish calm while the team held and shaved her professionally ! I'll be going back every six months or so! read more

Kelly's Pet Grooming - Pet Groomers Near Me - Sarasota, Florida

unfortunately, Im not too pleased. First of all they took very little time with me considering it was my 18 month old Shnoodles 1st time there. They just said do you want a summer cut? I should have questioned what that was... anyways They bassically scalped him..after a couple of daysI noticed he was licking alot at his belly and above his front leg. upon inspecting I saw two abrasions as if someone got too close to his little manhood with hot clippers. Also on his arm same red spot...I wont be returning. read more

If I could give this place ZERO stars, I would. Kelly is extremely rude and so is her staff. On top of that their grooming practices are beyond questionable...nicking pets and not informing parents, infections after grooming because of dirty tools, and aggressive handling...the list goes on and on! WARNING: DO NOT TAKE YOUR PETS HERE read more

They called to let us know they needed another hour to finish grooming my yorkie. Then it looked like two people took turns clipping each half of her. There was easily a half inch difference between left and right sides. Also, her right ear was cut, as were four of her nipples. I'm not a professional groomer, but I know I could have done a better job grooming her myself. I certainly wouldn't have drawn blood! I will never take her back there! I paid $55 and gave an $8 tip for my pet to be mutilated! You just don't get what you pay for anymore. read more

We needed a groomer for our elderly dog last minute. I called Kelly and she took our dog right away. She trimmed her and cut her nails for us. She was very patient and kind. We will be using Kelly from now on. Thank you so much Kelly!! read more

Just got my dog back from Kelly's and he looks great! I would highly recommend this groomer to anyone. She is prompt, professional and reasonably priced! read more

We just got our cat Jack groomed -- he looks great and liked his bath -- definitely will be back. Easy to find read more

Kelly's Pet Grooming - Pet Groomers Near Me - Sarasota, Florida

Horrible dog groomer, sends dogs home with infections and nicks all over them. I would stay away if you want your dog groomed well and safe

All for supporting small businesses but they not only don't care for the well being of your animals but they will also cuss and make nasty remarks to you when presented with the problems they caused read more

As the owner of two spoiled White Persian cats, I can keep up with brushing until the season change when they shed large clumps. In spite of routine brushing they knot easily when they are shedding and it's impossible to keep up with their grooming. I bring both cats in for grooming and literally 45 minutes later I am bringing both cats home. This is amazing as long grooming 1-2 hour appointments only add to their trauma. Both cats are done in 30-45 minutes. read more

I have brought my Teddy Bear puppy to be groomed several times to Kelly's. The place is small, staff are young, prices are reasonable. the last few times I came home the cuts were choppy, short, and not what I asked for, lack of attention, the last time they shaved my 9 month old puppy!!! My pups neck has two abrasions on each side, this was Sat 7/15, he slept all day was lethargic, whining, and wouldn't eat. as of today he is still not himself. I complained in person and called again later to no avail/ listen I know ppl vape but this place blows you away at the door! If your pup is sleeping after their grooming trust me they have been vaped!!! my dog was traumatized, I know something happened to him, and I will never go back to that place again. they are unprofessional and are not REAL groomers! Who shaves a 9 month old puppy!!!! Stay Away!! You've Been warned! Sarasota Dog Lover! PISZCZ OUT read more

If I could give this place negative five stars I would. Dropped off my long haired chihuahua and said "don't give her a puppy cut bc my wife likes her front chest fur a little longer than the body" when they asked me what i wanted to do. Apparently since i said i wanted her to get her a little summer cut bc she always seems so hot right now they took it upon themselves to completely SHAVE her up to her neck and left her head completely long. Was this a sick joke?!? Did i ask you to make my little girl look like a lion. One of the women working there kept calling her HE and had a blue bandana tied around her neck. I mean, do they even know what the female anatomy looks like?!?! Who in their right mind would do this without first making sure this is what i wanted. I had to take her somewhere else to "fix" this massacre of a SHAVE job they did on my poor little girl. The "other" groomers jaw hit the ground and asked if a professional did this. I told them who and she shook her head and said "I can't believe they did this, it's not even finished. This is terrible". I WAS going to bring her back for them to blend in the fur around her silly looking long hair on her neck and head but to be honest I just don't trust them. So... I had to fork out another $25 for a real professional to do what she could so she didn't look like a complete fool. Maybe it was miscommunication?!? But I just don't see how someone could do this on purpose and then treat me like I was the one who specifically asked for it. And to think, as mortified as I was ..and unhappy (almost in tears) they still took my $40. I'll never make this mistake again. Ughhhhhhhhhhh. (Before and after pics posted below) read more

Kelly's Pet Grooming - This is the after shot - seriously. Why. Just....WHY would you do this. - Pet Groomers Near Me - Sarasota, Florida

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I'm new to this area and Google'd "Cat Groomers near me". Kelly's was closest so I called. From my first phone contact until the time I left after they groomed my cat, it was a great experience! I brought my cat to Kelly's yesterday. He was matted and covered with fleas. I knew about the mattes but not the fleas. Kelly did an amazing job shaving him, trimmed his nails, and then flea dipped him for me as well. It took less that a half hour. She also recommended an inexpensive place to purchase flea treatments for my cat (and my house). The staff was very friendly and professional and I will happily go back there for all my cat's grooming needs. I'm so happy I found her shop. Highly recommended! read more

We have been taking our family dog for grooming here for several years. Each time he comes back with small nicks on him. This most recent visit, there was a large cut on the side of his neck, and four other small ones in various other places. The large one was covered by a holiday scarf, so it was not visible until we returned home. The cut got severely infected and we had to bring the dog to the vet. The wound reopened and is even larger and more infected now. We have several hundred dollars in vet bills up to this point because of the carelessness of the staff. We called to make them aware of the issue and they were extremely rude and never once apologized. They then put us on speaker phone and two of the employees were arguing back and and forth with us. She kept saying she's not in the business to hurt animals, however, their carelessness and negligence has caused severe damage. They are giving us a hard time about retrieving monetary compensation for vet bills. The vet determined this wound was 100% caused by their negligence and was willing to speak with them about it. The company decided to put it off until Monday, now causing us to have to wait several unnecessary days. This has been traumatic and stressful experience for not only our pet but our family as well. Our dog is currently covered in blood head to toe, with a chunk of skin hanging off of his neck, and is hiding in the bathroom. He hasn't slept, nor have we in a week. read more

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Kelly and her staff make the process so much easier in their mobile van! No more dropping off my terrified dogs for 3 hours- they lovingly take them right from the house , do their spa treatments and drop them off lovingly and efficiently! Price is great but the convenience is even better! I would never sacrifice quality for convenience but with them I don't need to! Great job! Thank you! read more

They did a very good job on my cocker/Brittany mix. Came right on time and dog and owner pleased with services.

We own a Persian cat and no matter how diligent my wife is about grooming, there comes a time the cat needs to be shaved down to the lion cut. It can be difficult to find a groomer willing to do the job anesthesia free. While my cat is in great health, I really don't want pills used to relax her or put her to sleep. No worry about that here. We are very comfortable dropping the cat off and she always looks great. Excellent groomers for concerned pet parents. Pet parents, I can't believe I have actually been co-opted to use that term. I must be getting old. read more

Horrible! Her son did a horrible job, 20 minutes and he was done, trimmed so close he burnt the skin. When I called about it she said it will be fine just give it a few days. Meantime I had to take him to the vet because it was 3 days and he was still hurting. WOULD NEVER recommend, ever!!! read more