I've been fortunate to have Dr. Kelly as my dentist for many years. She is cheerful, caring, and genuinely attentive to my concerns. She listens carefully, takes the time to understand what I need, and consistently does excellent work. What I appreciate most is the combination of professionalism and personal care she brings to every visit. I always feel that my dental health is in good hands. I'm truly glad to have her as my dentist and would highly recommend her to anyone looking for a skilled, compassionate, and caring dental professional. read more

I called Dr. Thanh's office to ask whether they took my insurance. The person on the phone said yes, as long as my plan was a PPO. I confirmed with my insurer that it was in fact a PPO plan, and scheduled an appointment online, noting in the insurance section exactly what I'd been told on the phone. A few days later, someone called to clarify that while they accept my insurance, Dr. Thanh isn't a preferred provider, so I'd owe a 10% copay. A 10% copay for a good dentist, fine. It would have been nice to hear that on the first call, but I let it go. I filled out their paperwork online. Then I filled out more of it in person. Sitting in the chair waiting for my cleaning, a staff member walked in, spent a while at the computer, and left without ever saying hello. Not a word to a new patient. Then Dr. Thanh came in and explained that despite having my X-rays from three months ago from my prior dentist, she couldn't clean my teeth without taking her own, otherwise she'd be "going blind." I pointed out that she was holding three-month-old X-rays from my prior dentist. I asked why nobody had mentioned this when I booked. She said she wasn't the one who scheduled me, so she wouldn't know. I told her she was responsible for what her staff tells patients. I then asked: "Is this not your office that you own?" "I'm sorry, there's nothing I can do," she said. "Thank you for wasting my time," I responded. "You're welcome," she said. Update in response to the owner: I do appreciate the response. But it misses the same opportunity the doctor had in person: to address the issue I raised while I was in the chair. I brought all of this up directly, face to face, at the appointment with the doctor. The response "there's nothing I can do" came from the person whose name is on the outside of the building. A privacy disclaimer and a callback number after the fact don't change what happens when a patient actually raises a problem in the room. Future potential patient, you now know what that looks like. Plan accordingly. read more

Dr Thanh is the best. She is gentle and honest. I have complicated issues with my teeth. I trust her and her opinion always and completely. I've been going to her for about 15 years!! I highly recommend her. read more

Best experience with dental work ever! receptionist and dentist and assistant were very professional and friendly I went in for emergency dentistry to fix a broken tooth Dr Kelly explained everything to me and fixed my troubles immediately First time I have every had dental work without pain She really knows what she is doing I will never go to any other dentist again read more

I would definitely recommend this place. They treat you very well. They are professional. I'm afraid of dentist but with Kelly Thanh ,DDS I feel super comfortable. read more

The best in the Bay Area! The place is very clean! She's very knowledgeable! High tech equipment!

I have been going to Dr. Kelly since 2020 and got my braces done here as well as all my cleaning and wisdom teeth removal. Her staff is very knowledgeable, as I have changed my insurance due to job change and the process was easy. Dr. Kelly only recommends what is needed to be done and never try to push you to do anything that is not needed. She always checks with your insurance first to see if they cover your service and will suggest what to do. Highly recommend Dr. Kelly to anyone! read more

General care, exams, cleanings, fillings, crowns. Always concerned for my comfort and any pain. Availability, emergencies and willingness to make appointments to fit my schedule. read more

Dr. Thanh and her staff are always very helpful and provide excellent care for my entire family. We have been going to her for 12-13 years, maybe longer, and she's always been very understanding of my last minute appointment changes due to work and life plans. Her and her team provide top tier care and service, always explaining step by step the work that needs to be and why. I highly recommend Dr. Thanh! read more

Kelly is experienced, knowledgeable, professional, patient-centric, and thoughtful. Gold standard for dentists.

Pretty good dentist. Been coming here for about a year and always leave feeling like my teeth have just gone through WWII, but they do feel fresh. Service is kind and they take their time which is great. No rush jobs. They have a nice system in place too in terms of how they handle insurance, so everything is smooth overall. read more

I love the service, starting with Jessica, the secretary, and the doctor and her assistant. They are wonderful, very dedicated, and do an excellent job together. Their dedication and care are top quality. Thank you very much. read more

Dr. Kelly is an excellent Dentist. She is truly one of The Best Dentist's in San Jose area. My entire Family goes to Dr. Kelly for over 10 years. Infact, my sister and her husband recommended Dr. Kelly when I was looking for a Dentist for my 5 year old. Dr. Kelly is great with Children and my 5 year old Daughter feels so comfortable with her. She is extremely knowledgeable, passionate, gentle and kind. She advises you what to do to take care of your teeth, use your insurance and tries to help her patients like a True Family. We are so Grateful we have found her. read more

Im very happy with all the services I've gotten from Dr Thanh. She is an amazing dentist and always makes me comfortable during my visits. Her staff have all consistently provided me with friendly and courteous service. I gladly would recommend her for your next dental work! They have been in business for 20+ years for a reason! read more

It's always a great experience to visit Dentist office since 2004, the entire team is really friendly and extremely professional!

Very professional and clean work area can't wait to come back for next appointment great dental experience and best of all this office works great with my insurance read more

This review is long overdue. My whole family has been with Dr Kelly for over 10 years - she take care of all of our dental needs. She is great my my two kids (15 &6). She always explain things thoroughly and answer all of our questions. Her staff are always pleasant and friendly. I am thankful that they put up with me because of my schedule, I've sometimes have to cancel or call to reschedule last minute. If you are looking for a great dentist, this is the place for you. read more

Been going here for years, always excellent and caring Doc and team. Explains everything in details and provides care options. Thanks!

Dr. Kelly always knows how to do a exceptional job when it comes to my regular cleanings and recently deep cleaning. She always has your best interest in mind and wants the best for you when it comes to any recommendations or referrals. I've been coming here for years and I'd recommend to anyone who has MetLife insurance to make Dr. Kelly your regular dentist. And the customer service from front desk and how the appointment reminder system is top tier as well. read more

Dr. Kelly has been my dentist for decades. She and her team are fantastic. They address all my needs when it comes to tooth pain and aches. Great customer service. read more

I've been going to this Dentist office since it opened back in 2001. Over the years, I've had a myriad of services done here. From routine cleanings, deep cleanings (when I skip a year due to crazy work schedules), changing my childhood silver cavities to pretty white ones (so you don't see them when I talk), invislign to fix my high school orthodontic work, in-office Zoom whitening, take home whitening with custom trays, to recent cosmetic work of four beautiful veneers. The cosmetic work is what I am most excited about with Dr. Kelly's work. WHY??? Because I have two abnormally small teeth next to my two front teeth, so even after my orthodontic work in high school and invisilign work, my teeth had moved and I was back to being self-conscious about my smile (because I was lazy and never wore my retainers =P). Over the years, I had perfected the "smize" (closed mouth smile) and hated when people would take candid pictures of me while I'm smiling with teeth (since I had awkward spacing in the front). Recently, I've discussed this insecurity with Dr. Kelly and we came up with a game plan to give me a killer smile. Since my teeth were still straight but had moved with spacing from my abnormally small teeth, we decided that veneers would be the best solution to fill in the space. We decided on four veneers for the top four front teeth. I got Empress veneers which are very low prep veneers (I've heard in the past that dentists would have to shave down the teeth to pegs to get veneers on but thank goodness the technology and work has progressed over the last 18 years). The prep and process was broken up in two appointments. The first was a consultation and getting the impression of my teeth. We went over the several different shapes of teeth and shades of white and selected what we thought looked best in my mouth. The installation was a separate appointment and was almost painless - took less than a couple of hours to prep and install. The next big step of beautifying my smile was to whiten my teeth so that it would match my shade 2 white veneers (opted out of Hollywood white so they would look more natural). We used the Zoom process which is their in office whitening machine. I've done Zoom whitening in the past and was a bit scared to do it again since my teeth are naturally very sensitive. Prior to the appointment, Dr. Kelly prescribed fluoride toothpaste which I used the weeks prior to my whitening appointment. This definitely helped with the whitening sensitivity. On top of the prescribed fluoride, the Zoom whitening company also came out with newer light technology that they claim whitens teeth brighter, faster with less sensitivity to the teeth. So this time around, with the extra help of fluoride and new light technology, my teeth did not hurt during the whitening process. I must say, this review is long overdue... I was a senior in high school when I first started coming to this office and now I'm 36 and a new mom. I know once my daughter's baby teeth start coming in, I will definitely be taking her to Dr. Kelly. =) Dr. Kelly is super sweet, patient, and really cares about the health of your mouth. My entire family goes to her office and I would recommend her work to everyone. Thank you Dr. Kelly for my new pretty smile!!!! This girl can now confidently "open mouth smile" in allllllll of the pictures!! Woot woot! Goodbye SMIZE and hello showing teeth smile! =) read more

For years I have been going to this Dentist. I remember of all the dentists I have been to that this one location has always made me most comfortable. My family and I have built quite a nice relationship with them that I can only hope people are able to experience. There is nothing like saying, "This is the family dentist that we go to!" And be proud of it Whenever I pass by with people in the car. I highly recommend to have your appointments made at this location to receive the best service around. read more

We have been a patient with Dr Kelly Thanh since 2002. The Doctor and the staff are so great and welcoming. Always with a smile... and yes your smile gets better right from the entrance... they are very accommodating to our requests, and always flexible on last minute change requests. Doctor is very thorough in her work and very patient. All in all very glad to have her as our family doctor read more

Kelly is a great dentist! I've been going to her for a couple years now for routine cleaning and she does an awesome job. She always explains why good dental hygiene is important and the cause and effect of why your gums are sore or how you need to brush a certain way to prevent plaque build up in troublesome spots. The entire staff is very friendly and the office is nice and always kept clean. read more

Dr. Thanh has taken care of my teeth for over ten years, including cavities, crowns, deep cleaning. She has given me total satisfaction. She is a wonderful dentist with a great staff, Helen and Miwa. I reccomend highly Dr. Thanh. Joseph read more

I drove all the way from San Francisco to see Dr. Kelly Thanh DDS based on an acquaintance recommendation and boy, am I glad I went to see her! Trusting someone to work on my teeth is not something that I take lightly and now I now I can recommend Dr. Kelly to all my friends.It was totally worth the drive from the city. Here are some of my random thoughts/observations: -The office was extremely clean and organized and x-ray machine looks modern and well kept. - The all the staff are very friendly and knowledgeable.. Kudos to Myho, the front desk person, and Dena, the Dental assistant that was helping Dr. Kelly. Thank you for making me feel at ease for the whole process! -Dr. Kelly was extremely skillful and thorough. I don't know how Dr. Kelly and her assistant did it, but my tooth extraction and later visit deep cleaning work were essentially painless! After the tooth was extracted, Dr. Kelly even show the source of of problem! Super cool! Let me tell you this, after the extraction and deep cleaning procedures...I can tell you now that my breath is no longer kicking like Bruce Lee! :) -Dr. Kelly was very sympathetic and always speaking in a soft and friendly tone, yet she'll tell you as is so you can make your own personal informed decision that is best for you......I really appreciate that she took a lot of time to answer all my questions/concerns and fully explained the procedures from the beginning to the end and she thoroughly examined my gum and gave specific direction. A big plus also she explained of pro's and con's of the different procedures that I was encountering. Lets admit it-- going to a dentist for any dental work or a simple checkup will never be as fun as going to a Starbuck to get a cup of latte but when the time comes that you need a dental dental expert to do the checkup, work on your teeth or simply get a second opinion, you need a person that is kind, caring, that an expert in the field to tell you the way it is so you can make an informed decision to solve your dental issue...I think Dr. Kelly is just what the doctor order. Go and see her and her staff and you will be smiling like a cute little poppy! (I know I did!) :) read more

If I could I would give this place zero stars. I was in the office for 2 hours and when the X-Ray technician came to take an X-Ray of my teeth and as she noticed that I raised a couple of questions about my teeth, she forcefully took my finger and shoved it in my mouth to show me which tooth she was taking an X-Ray of. It took 30 minutes to take an X-Ray from 2 teeth that were right next to each other as the tech was going back and forth between me and another patient. Every time I asked questions about my teeth, the X-Ray tech just laughed at me and basically said don't worry. read more

Doctor Kelly is wonderful. My family has been seeing her for almost 10 years now. She is always so thorough and professional. She won't mind to spend extra time to explain all the conditions of our dental health. When we first came to her, we had many dental needs (tooth decays, crowns etc), she fixed all of them after the first year of visit. Now we are seeing her for routine dental check up because she will make sure the issues get taken care before it get worse. "An ounce of prevention is worth a pound of cure" The staffs are so friendly. They are listening to your needs and be very flexible when needed. read more

I've been coming here for over 8 years with my wife and kids and this place is GREAT. The staff is AWESOME and wouldn't go anywhere else.

I was one of her first patients here, and 13 years later I am still very happy with her. My girls aren't pleased when they have to go to the dentist, but she always makes them feel better. And everyone who I have recommended her to only gave me good feedback and thanks. read more

Dr. Kelly is amazing. She's a very good dentist. Whenever I have a dental "emergency", she always finds time to accommodate me. Very kind and sincere dentist. She also has an amazing team Helen and Nihua. read more

Outstanding practice. Latest technology, kind, knowledgeable staff. Good prices. The best dentist I've ever been to! read more

Selecting a dentist for myself and my family is an important choice we make. We chose Dr. Kelly Thanh when we moved here to San Jose from Colorado in 2011 based on some reviews we had read as well as being bi-lingual for my wife and son. I could not be happier with the selection we made. Dr. Kelly Thanh is a true professional who makes you feel at ease on your visit. She always educates you on good oral hygiene and lets you know what you can do better in a positive way. I recently had a tooth extraction and a denture put in. To be honest, I was extremely nervous and scared. Dr. Kelly and Helen her dental assistant were flat out awesome, they told me I would have nothing to worry about and it would be easy. I was so relieved after the procedure I had to give them both a hug! Also, my son had his braces put on by Dr. Kelly and was extremely flexible in the payment plan options and explained everything to us. In addition to being a professional, the office environment is very friendly. I always look forward to receiving a phone call from Nihua who runs the reception area, she is always a delight to work with and always flexible on making appointments. I would highly recommend Dr. Kelly Thanh and Staff for anyone looking for a new Dentist. You will be well taken care of. read more

The staff is so helpful and nice. The wait time to see de Kelly is short. I trust that she will suggest the best treatment.

After a long searching and experiencing I finally found the Dentist who fulfilled my needs. I have been come to her office for almost 10 years and I have never been disappointed. Dentist and her staff are very friendly , knowledgeable and professional. The office is always clean and modern. The schedule is always on time and affordable services. I have been in good hands for many years. I would like to thank her and her staff for taking good care of me. If you are looking for a dentist for yourself and your family I highly recommend her. Charlize Tran read more

I've been seeing Dr. Kelly more than 15 years and very satisfied!!! I've recommended her to family and friends. They always work you in for an appointment. Thank you!!! read more

I have been dr. Kelly's patient since 2010 ....Dr. kelly is a awesome dentist, she's is very professional...with all my visits and accomplishing some major dental work I felt safe and comfortable in her presence..Dr. Kelly is very thorough with her work and she's very informative and very patient explaining to you what is important for your teeth...I have been her patient every since..she's the best!! Dr.Kelly's staff are so great! its a positive and caring atmosphere....I really like that.. And yes I would highly recommend her to anyone .. read more

Excellent service each and every time. My daughter looks forward to coming to the Dentist thanks to the friendly staff.

i have been going to dr. kelly thanh's dental office for over five years. it is the best experence i have ever had with a dentist. she and the office staff are very knowlegable, friendly and professional. i highly recommend her. read more