From the moment I walked in the door and talked with Matt until my floors were installed yesterday…read more9/1/2021. Great experience!!! Wish all business would provide the same kind of customer service..

Although the products we received turned out great, I felt "okie doked" regarding returns,…read moreshipping, and installation.

Prompt, efficient, and fair pricing. Affable personnel. can get quite busy at times.read more

I called them on a Sunday afternoon when I absentmindedly locked my keys in the car. Supposedly…read morethey were open; the website said they were. I had to leave a message with the voicemail. I NEVER GOT A CALL BACK FROM THEM. Not only was I locked out of my car, I was locked out of my house in a thunderstorm.

I hired BRC Renovations to paint and install new flooring in a mobile home I purchased as a…read morefix-and-flip. I gave him a $4,200 budget, and he assured me he could handle everything within that. From day one, the work was rushed and sloppy. There was no prep work before painting--no taping or masking--and he sprayed over everything, including doorknobs, hinges, mirrors, and light fixtures. It looked careless. I paid him $2,700 in labor, plus an additional $1,367 in materials (total of $4,067), and the issues only became more obvious--missed paint areas, rushed flooring, and overall poor quality. I had the former owner inspect the property, and she pointed out damaged subflooring that he installed new flooring over without ever mentioning it. When confronted, he became irate and used inappropriate language toward her. When I spoke with him, he refused to take accountability and was more focused on getting paid. He even told me "you get what you pay for," which was never communicated upfront--he had already agreed to do the job within my budget. When I told him I expected the work to be corrected, he became hostile, so I ended the call. He never followed up or came back to fix anything. I ultimately had to hire another contractor to fix his work, which cost me even more money. If I had known he was only focused on getting paid and not on doing quality work, I would have never hired him in the first place. Very unprofessional, poor workmanship, and no accountability. I would not recommend. The following is my response to his response. This response is inaccurate and misrepresents what actually happened. At no point did I receive "free work." All payments were made in good faith as the project progressed, totaling $2,700 in labor and $1,367 in materials. The issue was never about avoiding payment--it was about the quality of the work and the lack of communication regarding major problems. The painting was done without any prep work--no masking or taping--resulting in paint being sprayed onto fixtures, hardware, and surfaces that should not have been painted. This is clearly visible in the photos, which show the actual quality of the work. Additionally, flooring was installed over damaged subflooring without it ever being brought to my attention, which is a significant issue that had to be corrected later at my expense. While you mention replacing lights and adding cabinet doors, those items do not excuse or offset the overall poor workmanship and rushed job. The concern was never small touch-ups--it was the overall quality and the fact that corners were consistently cut. When these concerns were raised, the response was hostile and unproductive rather than professional. I gave an opportunity to correct the issues, but no effort was made to return and fix the work. I ultimately had to hire another contractor to repair and redo portions of the job, which confirms the concerns raised were legitimate. Calling me a "conman" is inappropriate and unfounded. Based on my experience, the only misleading behavior in this situation came from the contractor. This response reflects my actual experience.

They are very reliable, neat, quick but quality. They have repaired a brick Pilar and my wood…read morefencing. They have installed LVP flooring, vanities, toilets, and done tile work for me all at very reasonable prices and in a timely manner. I highly recommend them but don't keep them too busy because I have a lot of work for them.

They came out and replaced my garage door opener and Rubber strip on the door. Did a fantastic job…read moreexplaining everything about the job. They very efficient and cleaned up everything! I can't say enough about this company!! They are the best!! The price was great and the service was excellent!

Absolutely amazing service tech and support from the office. I will never use anyone else.read more

Ethan came very last minute when I realized I lost my key for my truck and he got me taken care of…read morein less than 15 minutes. Great service and very reasonably priced

The ignition locked up on my only working vehicle. He came immediately, and charged me a very…read morereasonable price for a new key, which was the problem. The service was excellent quality and he was very friendly. A bright spot in an otherwise stressful morning. I would recommend him to any of my friends and family!

I had Mike install a roadside mailbox for me. As I wanted to purchase the mailbox and supplies he…read moreprovided tips on the type of mailbox to get, as well as type of concrete to set it in. Showed up at the agreed time and had the job finished in under and hour. Workmanship was good, as it is not so close to the road that people hit it (problem with the original box) but also not so far as to give the mail carrier an issued delivering our mail. His price was very reasonable. The mailbox has been up for a couple of months now and has not shifted, or leaned over. Good job, good value, and courtesy. I would use him again for other work around the house.

Orlando was very fast with his response and coming to my home to provide an estimate. Within a day…read moreand half he completed 2 rooms that required removing and replacing dry wall and repairing flooring! He kept me informed throughout the process. Definitely recommend and will hire again for my next project!

No Insulation installed in interior walls of the house and not enough insulation in the ceiling and…read moreterrible paint job

I'd give zero stars if i could. Definite buyers remorse. Shame on us for getting distracted by the…read more"pretty". Poor quality, no insulation, horrible customer service, and the plumbing sounds as if it's going to explode every time you flush a toilet?! There are cracks in the poured concrete on the front porch, back patio and garage; some of them quite large. The lock on the front steel door has broken for the second time now--this time locking us outside late at night?! The kitchen appliances are super cheap --handle broke off the oven door and fridge drawer handles broke-- and there was no real thought given to the design. Specifically, there is no linen closet in a four-bed home and the kitchen pantry is a small closet with 4 shelves--not even a walk-in?! We keep losing shingles off the roof and the caulk is pretty-much now non-existent around all the toilets and sinks. I've lived in 60+ year old homes that were better built. I would NEVER buy another Elliott Home and I certainly won't be recommending them to ANYONE. Buyers beware!!