Waited 6 hrs for a vehicle to come grab my plow truck as I was having fuel delivery issues…read more Tow truck never came, Core Values Roadside Assistance left me high and dry. Kellogg responded immediately and got our truck to the shop promptly. Thanks Kellogg.

WARNING: TAKE YOUR MONEY ELSEWHERE! USE AT YOUR OWM RISK! Not the place to have an RV you live in…read moreas a home towed long distance: owner is either a madman or a fool to separate person from home during COVID 19 especially as a disabled vulnerable person who is at risk and saying they could be without it for a night. Said at first I could go with my RV then changed his mind when I mentioned I was disabled and needed accommodation for that disability. State law does make exceptions for riding in towed vehicles on trailers if the owner is disabled and can't get in the truck: does not specify long or short distance trips, it's a individuals interpretation and the owner's interpretation was short trips when it could be either since there is no specification. Driver Butch was OK but was unprofessional at the end when he decided to block my number because the quality of the service was disappointing and making me angry and I wanted to share my feedback. You don't block the customer, highly unprofessional, you put up with the customer and don't say anything if you can't say anything appropriate but you are required to remain in contact with the customer as you are dealing with their property. I was unhappy with the level of service and the fact it was late so I was letting him know and that being left without my home was unacceptable in this day's health climate. They're fine for short distance local work and if you need help with a car or truck and not handicapped but if you want help with an RV that's your home go somewhere else. Would not ask them for another job not even for my car: I'd call someone else. And if your disabled don't use them at all. They don't like handicapped people and refuse to accommodate. Service was also late: they were supposed to pick up RV the night before instead picked it up the next morning which is later than when the service was supposed to be rendered in the first place. Tardy, not ADA friendly, and poor quality service is what you get if your handicapped. Never again...folks if you want business you don't treat the customers like trash especially if they're disabled and definitely don't piss them off which you did here in this case. UPDATE: Driver was tardy as expected and did not unload the same day because he took direction from the person who took care of the bill who is not the owner and not the person who can give him authorization on what to do. He was not authorized to wait until the next day. And should not have been talking to my stepdad who helped me pay the bill: only thing that my stepdad was there for was to help pay the bill and only authorization he had was when and what to charge his credit card nothing else. He is not the vehicle owner he was simply helping me pay the bill. Unprofessional driver and the worst service I've ever had. Left me without my home for a night on someone else's OK who was not authorized to make any decisions except regarding the payment of the bill. All because he did not like me telling him that he was giving bad service and didn't want to hear it and therefore refused to work with the actual customer and vehicle owner. Company is either asking for lawsuits for failing to do the job on time and as said it would be done and problems or they simply don't know anything about customer service, or even both. Drivers are supposed to remain professional and put up with the customer and follow customer wishes within their means not follow someone else's who is not the vehicle owner. And they are supposed to be in contact with the vehicle owner even if it's hard for them to deal with or don't do the job at all. He should've just said he can't handle the job rather than do the job and find out he can't deal with the vehicle owner and refuse to work with them: that's highly unprofessional. Should've requested that I just find someone else rather than act unprofessional. I would've happily gotten someone else to do the job. TERRIBLE WASTE OF MONEY for poor service quality. Take your money and go elsewhere!

Friendly and fast very glad to have them help me out. Early in the morn and still came out with a…read moresmile

Fantastic service! The dispatcher was so friendly and professional, and the driver was very nice,…read moreprofessional, and informative. Everything was explained thoroughly at every step, and they arrived so quick - quicker than their initial estimate. 10/10!! It was not as expensive as I thought it was going to be, and they got the towing done quickly and efficiently. Scott was the best!

So amazing helped me and my friends who were new to this town and helped us so quick and saved us!!…read more100% recommend

Excellent in all respects. Responded to inquiry promptly; Service provided in short time frame…read more Reasonable price. I'm happy that I have some additional work I can send their way.

Awesome customer service and showed up during the snowstorm when everybody else was chasing the big…read moretickets

Called for a quote and was told he wasn't interested in helping me. I guess I'll take my money…read moreelsewhere to some one would like to help and do what they advertise.

The best Customer Service ever. Working for a fleet company we use many towing services. My driver…read morewas stuck in over 2 feet of snow for 12 hours. I had three other towing companies state they could not even gain access to my driver. I found Megan and T&T on the internet. She assured me that it would take a bit of time, but her Tow drivers are the best and don't quit and I would have my driver and truck back on the road. A woman of her word and with the best guys around on the scene, my truck and driver have been rescued, right in time for Christmas too. Thank you Megan and to your hard working crew. Dealing with you and your company was an absolute pleasure. Me being in the customer service industry, I pride my self on quality above all else. Megan and her whole team at T&T Automotive & Towing can not be TOPPED !!! Thank you Rob Sheaffer @ Wheels Inc.

A good and reliable company "HAULCARS", car transportation https://haulcars.comread more

Called on a Friday at 7:30 pm because I was stuck in the mud. Customer phone service was excellent,…read moretruck arrived within 20 minutes, and the man who pulled me out was friendly, calm and helped me to feel better about a tense situation. He seemed to know exactly what to do and got me out in less than 2 minutes. I would not hesitate to recommend them to others and would call them again should the need arise, although I hope it doesn't :^)

My car was towed out of my buddies apt complex on his birthday. It was my fault. I knew I couldn't…read morepark there, it was towed when I wasn't paying attention. Anyways B&B towing towed my car to their establishment. Before picking up my car, I called to make sure my car was there. On a Monday morning: The First Lady that answered was sweet and kind and helpful she told me what the fee was like $304. It was towed during the holiday and weekend hours. She told me the cost wouldn't go up until after 5pm. I call back later that afternoon and a lady answered to me it sounded like the women I had spoke to earlier, she said my car was now 318 dollars. I explained that I was told the price would not increase until after 5pm from her. She told me I didn't speak to her earlier that day actually. And there was an 11 dollar additional charge for something. Here's the deal, my car was towed. I have to pay a lot of money for it. I couldn't get it out on holiday, so it cost more... all my fault. But I don't think it's appropriate for the the receptionist working there to give me an attitude because I was told the price wouldn't increase until after 5pm and it did. It was horrible customer service from that second ladies attitude. I do not appreciate it. I am not impressed by it. Get an attitude adjustment lady. You work in customer service.

I got a flat tire thanks to Spokane potholes. I called various tow truck companies but no one…read moreanswered their phones. Tip Top Towing was the only ones who answered the call. Top Top Towing helped me get my car to a tire shop as it was almost midnight and they even gave me a ride to the casino so I had a place to sit and wait for the tire shop to open which was about an seven hour wait. Thank you Tip Top Towing for the help I needed. I recommend them for help if you need it.

Tip Top Towing saved the day. Car was stuck in the clay mud and rocks and buried too deep to dig…read moreout. Tip Top towed the car out and I was mobile once again. Quick and efficient work.