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    Kelli's Kritter Kuts

    5.0 (1 review)

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    7 years ago

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    Animal Medical Center - Dr. Jackie Burks at Animal Medical Center of Tuscaloosa, AL

    Animal Medical Center

    (23 reviews)

    This vet's office doesn't deserve 1 star. My vet retired…read morefrom practice, so I saw Dr.Hall 1 time to establish care, should my older dog need a health concern addressed. I received 3 estimates for 3 different procedures all of which included anesthesia for my 13 year old dog. I won't give out every detail, other than to say, my dog had her medical event, I called during business hours and I was informed that they couldn't see her until October 15th, but I could come by, pick up some antibiotics, and call around to see if someone else could see her. I went to Energi pet and she received excellent care and treated us respectively and gave additional information that helped us make our decisoon. I'm grateful Dr.Hall didn't see us yesterday.

    Good vet office, you just have to make sure they charge you properly. We were originally over…read morequoted for boarding and 2 spays for our young cats. We also had surprise charges when we were informed while on vacation that shots were required for all 3 cats. We requested quotes months in advance, multiple times and yet the cost continued to go up after dropping them off before vacation. Our original quote was close to $400 and our bill upon leaving was close to $650. A senior admin helped us by correcting the boarding fees to include the free boarding after spaying our girls and allowed us to pay part upon pickup and the rest at the beginning of next month. I understand that pets are expensive but what is lacking at this veterinary clinic is transparency.

    A Dog House Grooming Studio - This is the cut that my dog received

    A Dog House Grooming Studio

    (7 reviews)

    I have been taking my petite shih-tzu to A Dog House Grooming (a.k.a. Jonathan's) for about three…read moreyears now. I have had shih-tzus for more than 15 years and have tried a lot of groomers because we have moved so many times. This is the first groomer where my dog has gotten a consistently beautiful cut every time. I can walk in, tell them to do it like last time, and she looks just as good as she did during her last grooming. When I pick her up, she looks great and is in a good mood, which is another sign that the staff is good to her. I like the fact you can walk in Mon-Thurs without an appointment, which is very convenient for my busy schedule. I haven't tried to schedule an appt. on Friday or Saturday, which they say are their busiest days. They also charge a reasonable price, especially compared to other groomers I have tried. The only thing I would suggest for improvement would be that the staff be a little friendlier toward their customers. They are great with dogs, but even though I go there every 5-6 weeks, they never seem to remember my name, or even my dog's name. There's no small talk at this place! But if you want to go to a groomer who puts the animals first and does a great job, then you should try them out.

    I have a miniature yorkie who has been going to the groomer regularly for 7 years. Today, when I…read morepicked up my dog, he had a huge, deep gash on the inside of one of his hind legs that was NOT there before. The people were not very friendly. I would NOT recommend this groomer for your pet.

    Indian Hills Animal Clinic - Medication for the KENNEL COUGH & chemical burns!!!

    Indian Hills Animal Clinic

    (19 reviews)

    Let me begin by saying that this experience is regarding boarding, and we have used Indian Hills…read morebefore for boarding with no experience like this. We picked our dogs up this afternoon and were more than unpleased with the state of our dogs; our Pyrenees, Piper in particular. Indian Hills requires that we pay for baths for boarded dogs, yet when we picked them up they smelled far worse than when we dropped them off 5 days prior. And this wasn't just an outside smell, this was borderline septic. Not only this, but I've attached photos of 3 separate cuts on our dog that we did not drop her off with. We board our dogs together, and although sometimes they play rough, never in nearly 3 years together has our husky ever shed blood on our Pyrenees. Additionally, while our dogs do generally graze, I find it very hard to believe that of the 2.75 gallon bags of food we sent with them that they only ate 3 quarts during their entire stay. That, and when we got them home they drank wildly from their water bowls like they hadn't gotten any access to water in quite some time. Finally, I'm well aware of the dog's bathroom schedule; it's past 3pm and I'm fairly confident that when I just took my dogs out that it was the first time they'd been out all day. Call me dramatic if you want, but these are all pretty important red flags to note. And as a result, I'm not happy. I expect where I board my dogs to trust that they will have a safe, positive experience. This didn't seem to be either, and people should be on the lookout for similar things if they choose to have their pet boarded here. I won't be back.

    Left my baby there for 5 nights and she came back with kennel cough & severely swollen and burnt…read morepaws! The vet said it looks like a chemical burn/infection. I will not be taking her back to this place! Very upset and disappointed

    Kelli's Kritter Kuts - groomer - Updated May 2026

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