This is the worse experience I've had with any vet! I brought a total of three cats to get fixed. Two neutered and one spayed. They fixed them, gave shots and the one before they checked his foot and gave us antibiotics. Well the third cat a male came in we were getting fixed, shots and asked if they would check his leg he had started limping. They said yes of course.. so I thought they would check maybe give us antibiotics if needed it and tell us their recommendations and if we needed to take to another vet to get stuff done we would not problem but they didnt even check then acted like he was fine. If she would have told me no then I would have took him somewhere else before I had him neutered! He was fixed Tuesday, Friday I called because he was moving much and just laying there it wasn't right they said it was normal that they had another cat, the vet techs cat was fixed same day and just laying around too. So I said ok and Saturday he was laying their I noticed a lump and took him to emergency vet. He had an absess, the vet said it was largest she had seen in 30 years fluid like chocolate milk. He became septic. When we got him back from compassion he was covered in urine. I called after our ER visit and was very polite at first yes ma'am etc. but the lady was so rude and started her sentences off with "well, first off and second off we are a spay and neuter clinic and you get a service at a extremely discounted price.. we don't do anything but spay and neuter so checking him wouldnt matter!" OMG she was so rude it was shocking how she just didnt care!.. talking about how she was extremely trained etc. Which I never said anything about her being trained.. I did tell her that she needed to train her staff if they didnt check anything or care about animals well being and was just worried about the dollar and just fixing them, then the girl at desk should not tell us they would, because when we dropped him off we clearly asked and was told they would check his leg like the cat we had before where they gave antibiotics for his foot. So yes they had done more than just fix them clearly with our other cat and they give vaccinations. But she was SO RUDE it's crazy and she didn't listen just kept talking over me! We had a total of three cats come here and NEVER again! You get what you pay for I guess just because they do procedures at a discounted price does NOT mean they can just butcher your animal or not give a crap about the animal just worried about fixing them and going to the next! If they would have told me this to start with that they were not going to check his foot I would have gladly went somewhere else!! Now he is septic because they didn't even look when I was TOLD they WOULD! Then to top it off the woman, "vet tech" was so hateful and rude told me this wasnt Bessemer! Which I am not sure what that has to do with anything! Also there "extremely discounted price" she speaks of is not that much of a difference from my other vet $20 difference! Please do yourself a favor and listen to these reviews because you definitely get what you pay for a halfa** service that does not show compassion at all! Clearly their name is a manipulation and does not reflect their facility at all! The way this lady talked to me when I was being polite at first was absurd! Talking to me with phrases like" Well first off! And The facts are.." no the facts are we asked if you would check his leg like last cat and you guys said yes and thwn you act like he is fine and qhen I call to ask questions you get extremely rude and act like I am a problem when my family member fur baby is septic and you act like you just dont care .. because you don't! They are only worried about how many they can fix to make money and if anything happens they are disrespectful and rude! Please listen to these reviews because they are very real! This is a horrible place and their "discounted " price is not worth it! If you love your animal DO NOT BRING THEM HERE!! I am still in shock how horrible they are and how horrible the vet techs attitude is unacceptable! read more