Was a pleasure dealing with everyone from the girls at front desk to the man who measured the…read morefloors , Mike very helpful. Gary installed while I wasn't home and kept me in the know about everything. So happy with my floors!

Had our carpet done in June 2021. Everything looked great and everyone during the process was very…read morenice. But here we are a year later and it looks awful. You can tell they didn't kick the carpet tight when they put it down it's all bubbly. We can't even play board games on the floor because it won't sit flat. Crappy apartment carpets looks better then ours after a year.

I messaged here on yelp regarding replacing flooring in our 3 story home and was put in contact…read morewith an individual named Phil. We spoke on Monday and had an appointment scheduled for an estimate today (Thursday) at 12pm. Phil never showed up. This is very frustrating as we moved things around in the middle of the workday for this appointment. Very unprofessional

We had used Carlos for some carpet back in the day. I had no idea they do flooring options too. Had…read morea good experience at a very reasonable price. Happy to be able to use a neighborhood place instead of those big box stores.

Almost very happy with my new carpet and luxury vinyl installation. Everyone was very professional…read more I found out after it was all done that they don't provide a very important service to their customers. They don't shave/cut bedroom and closet doors to fit once you have new carpeting installed. They had to know this would happen- I replaced cheap carpeting with new 1/4 in plywood, thick padding, and carpet. So my flooring looks great, but my house not so much since 3 closet and 2 bedroom doors are missing. Now it's up to me to find a contractor who will take care of this small problem (a big one for me- not safe to have no bedroom doors in case of fire).

Great company to get all your flooring. Went there on a Saturday and was measured and installed…read morewithin 1 week. Product was as ordered and the installation was on time and very good quality. Found many sales thru out the stores and Arleen was a good help

I have been working with Kepple's Carpet for over a decade. My home has received several flooring…read moreand carpet renovations. The Kepple staff have provided complimentary recommendations and interior design suggestions. What I enjoy most with the company is that they offer a wide range of choice and options that work with a range of budgets. For example, I opted for a higher end look in my bathroom spaces, whereas I chose a more affordable solution in my living and dining room areas that are infrequently used. I also enjoy the flexible product offerings. Kepple's works with many manufacturers; often I will see something online and they will provide me with a sample even if it is not in their showroom. What I consider most important however is the relationship that I have built with the company. Sometimes unforeseen issues arise with any remodel regardless of the company. Kepple's has always addressed every one of my concerns with true fortitude and expedience. Remodeling your home or business can be hectic and challenging. I truly enjoy this long-term relationship and I have referred Kepple's to many of my friends and family members. I have also posted this very review on Google, so please keep in mind that this is an actual review if you see the same review twice. Thanks.

Having recently relocating to this area and having issue with carpet " coming up" I was…read morerecommended by someone to this place despite its other rating. I am " over the top" pleased with the results. The young man who was sent to do the work was extremely knowledgeable, personable, and walked through with me making sure I was satisfied with the work. I would definitely recommend this company and will be looking to make future purchases with them!

Called the A& J Flooring Outlet today for a work quote. A bit of background, A portion of our…read morefirst floor is done in 2-inch oak hardwood. Decided to do 2 other rooms in the same hardwood and made the purchase from Lowes as it matched the existing PERFECTLY. Here is the rub. Clearly after doing the first room, I realized that the work was a bit more involved than my knees would take. I reached out to A & J to get a quote on having them do the second room as I have had work done by them 3 times before and all jobs were a success!! I did not get the telephone. The gentleman that answered was a bit "put off" when I asked his name and got the standard, "well who is this"? I introduced myself and explained that they had done work for us before, and I wanted to see if they could help me out. I was asked where I bought the flooring, and I responded Lowe's. Then I got a "we will not install flooring purchased from Lowe's" No explanation, no nothing. That will be the LAST time I EVER call A & J and if their "m.o. is to be rude, they are successful!! Clearly, they have fart too much business and will ever get another dime of mine and my referrals will be sent to LL, Lowes or ANYONE that is not A&J. Avoid these guys like the plague!!!!

Matt was prompt and laid out exactly what I asked for. Price was better than average. Reliable and…read moregood communication. Project was on time and all materials were of great quality and effectiveness. Some disappointment with request for a pot filler and unable to install do to location of stove last minute. Otherwise pretty flawless. Thanks again. April

Amazing job!! Maurice and his crew were on time and professional. The price was extremely…read morereasonable. Highly recommend!

I found Flooring by Maurice Tunstall via Google. I wanted to get some vinyl installed in my…read moreenclosed porch (a small project) and to discuss some repair options for in my living room and kitchen. Maurice came out very promptly after I contacted him and he straight-up told me that a patch-job wouldn't work inside my house. He explained the list of mistakes that were made during the original installation, which occurred before we moved in. He pointed out that not only did the builders choose the cheapest material possible, but they did not prepare the sub-floor adequately and now my flooring is cracking, disconnecting, and the surface is bumpy/rolling. Maurice gave me quotes for the porch project and to redo all of my main-level flooring. Both quotes were completely reasonable, but my husband and I opted to deal with the main floor issue when it's time for us to sell this house and move out. For now we just bought a super-large area rug! I did retain Maurice for the porch project, and since it was so small he was able to send Dale over on a day when someone else had cancelled. Dale arrived right when Maurice said he would, and the project took 3.5 hours total. I am impressed with the finished project and very pleased with Maurice's consistent communication and honesty. Anyone who's been through this kind of thing before knows that some folks just disappear (like someone who never followed-through and sent me the quote they promised) or others just tell you what you want to hear (like the guy who said he COULD patch my living room floor). When the time comes to replace our main floors, I would not hesitate to use Maurice again. He's a small-business owner, a man of color, and a veteran. We should make efforts to support these types of laborers, especially when they have great business practices! :)

HORRIBLE customer service. Delivery company they use is incompetent beyond words! Unapologetic in…read moretheir multitude of cancels last minute! I have 3 guys at a jobsite this morning (on their day off waiting for material) and last minute get a call their ONE DELIVERY GUY can't make it. Do not schedule ANYTHING depending on your material! (For the record I ALREADY had bad service from this company and do not use them but my client picked out specific tile from them!)

Deptford Avalon Tile is great - we were assisted by Audrey T…read more She was so helpful, asking all the right questions, making great aesthetic and budget-friendly choices. We would be lost without her. Thank you, Audrey!