Truly deserves 0 stars!! Rude, disrespectful, dishonest employees and staff. Do not use this…read morecompany. Servpro came to our home to give an estimate to clean up septic water back up in our basement. My husband and I were out of the country on a business trip. Servpro had my husband's elderly mother sign paperwork, who is not the homeowner, and they claim that they had our permission to begin work. (Lie!) They began working on our basement before contacting us with a quote and knowing our insurance would not cover it. I called our house and talked to Servpro employee and told them to stop immediately because we never approved anything! 30 minutes of them sucking up a little water resulted in $600 bill for work we did not authorize. Servpro could have called my husband and I, but they chose not to. When I called to discuss this matter, an employee got agitated and disrespectfully said that she was going to turn us into collections and hung up on me. Called back and talked to the manager and she says that they do allow their employees to hang up on people. Is this really a way to run a business?!

My wife and I were out of the country. During that time we had a septic backup causing some water…read moreto seep into the basement. My mother called and asked about using Servpro to clean up the water. I asked her to get a quote from them and let us know how much it was going to cost. Servpro showed up and started working on the basement without contacting me or providing a quote for the work that they were already doing without my permission. When we found this out we immediately told them to stop working and leave because we found out through my father-in-law that the damage wasn't that bad and we could easily clean it up ourselves. Servpro proceeds to send us a bill for ~$600 for 30 minutes of work that they did not have homeowner permission to do. They had my cell phone number. They could have called me, but they chose not to. When we called them to discuss this, they were extremely rude to us on the phone and downright lied to us saying that we had given them permission over the phone to work on our property when we definitely had not. I do not recommend using this company.

I had just bought my first home and found out that my attic was filled with mold, old wet…read moreinsulation and material from prior work that was done on the roof. I was dishearten but Healthy Holmes; specially Caleb, Payton and Harley went well and beyond to make this house safe. Not only did they remedy the mold, but they remove the old debris so I can later install insulation. I am truly grateful for the work they've done and is confident they will continue to do amazing work for others!

Price quote was reasonable and service provided was very professional and done in a timely manner.read more

The best!! Mike and team were doing fantastic work in a timely matter. He responded my request over…read morethe weekend and put me in his schedule promptly. Mike was available for my calls and emails throughout the entire job. He provided a detail mold treatment step by step and even suggested that I could do it by myself because it is a minor problem. However, I still used his service since his price is reasonable, half price compared to other estimate and his work is professional. His contract is clear in warranty and tasks that he would do. He took pictures to me during the mold treatment since I was not at home. I cannot say enough good things about this company. Highly recommend!!!

Mike at Indoor Environmental Professionals is indeed a professional! He provided me with some great…read moreadvice on the phone to help remediate my minor mold problem. He could have easily turned my project into an expensive one, but he didn't. I would certainly recommend Mike and his team for mold detection and remediation - he has a great customer-focused approach

Always great service! Steve is the in the business when it comes to carpet cleaning! He could could…read moreuse some help, he is the carpet guy, fire and water guy. Pay the man!

From the owner: Tri County Cleaning Systems provides... * Water Damage…read moreRestoration * Fire Damage Restoration * Carpet & Upholstery Cleaning * Ceramic Tile Cleaning * Mold Remediation * Sewage Backup Remediation * Odor Removal/Deodorization * Trauma Cleanup * Post-Construction Cleaning * Offsite Rug Cleaning

I think the Central Illinois location is out of business. My town is listed on the website as being…read moreserviced, but 2 different reps on the phone told me it's not. The first one said they're out of California. The phone number is for Delavan, IL. Reviews on the websie are from 2021 and 2022. Bottom line, there is no service available in Central Illinois.

911 was fabulous. They were at my home within an hour of my phone call. They were very…read moreknowledgeable, professional and helpful. The best part was they stopped by after a few times to see home everything was drying out. I would highly recommend.

I wanted the carpet in my one bedroom apartment cleaned since I hadn't had them done in the almost…read more6 years I have lived here. I was recommended this company by Merry Maids since I had litter everywhere and some cat stains throughout the apartment. The gentleman who showed up (didn't catch his name) was so super professional and amazing. He offered to lift or move furniture and answered all of my questions since this was the first time I had done this since moving out on my own. He took extra time to get the hard stains (spilled soda, sweet n sour sauce, cat stains, etc) and my carpet looks almost brand new. He explained in detail each step and worked well around me, my pets, and my furniture. Very professional and a great job done. He showed up between the two hour window that was given and was done before the window even closed. I would highly recommend this business to anyone.

Servicemaster is excellent. They came to my house and dried it out immediately following a pipe…read morefreeze and break in my attic on 1-30-19. It was necessary to remove walls to get everything dried out properly. Professional and courteous crew paid attention to every detail. The construction started a couple of weeks ago and is continuing. Their painter and drywall crew are beyond excellent and everything looks better than it did before this tragedy happened!!! I cannot begin to say enough good things about this company!!! Thank you so much for making my house a home again!!! They are so busy because they are so good!!! It's hard to believe there are those many good people in the world that truly care and take pride in the work they do!!!

Called to schedule a small repair job and sent a photo. A charge for the work and a date were set,…read morebut not a time. Around mid-day I called to inquire about the time but my call was not answered. No-show. Not reliable.

From the owner: Rays Renovations is your go-to expert for comprehensive home and commercial improvement services…read more Specializing in roofing installation, siding installations, and gutter installation, we ensure your property is protected and visually appealing. Our skilled team also excels in door and window replacements, roof repairs, and drywall work. Enhance your space with our flooring solutions and maintain its beauty with pressure washing, tree removals, and tree trimming. We offer emergency tarps and yard cleanups for urgent needs. Trust Rays Renovations for quality craftsmanship and reliable service in every project.