I am in the process of buying a house, and the homeowner's insurance company will not issue me a…read morepolicy because: "This Elevation Certificate is missing the level for the highest adjacent grade, which was required at the time the cert was completed. Due to this, we cannot issue the policy based off of the information provided. The insured will need to provide a new certificate which reflects all required levels." My insurance agent recommended I call Gilbert, Kelly & Couturie to have them survey the property and issue a new EC. When I called, Michelle informed me that it would be better for me to first call the firm that issued the Elevation Certificate to see if they could update the existing form, rather than me spending $250 to get a new survey done. I am extremely impressed that Michelle asked the correct questions and helped me, who knows nothing about surveying, figure out what I needed to do, even if that meant she would not get my business at this time. If it turns out I need a new survey, I will definitely be using Gilbert, Kelly & Couturie.

Things were going alright with the survey but I have major concern over communication and ethic…read more The first time they came out they were very professional, gave me a call/ heads up 15 minutes before they were coming etc. (hence why this is 2 stars not one.) There however was a problem with the measurements and they needed to come out a second time. Mistakes happen, and when it comes to property lines you've got to be right... we also all make mistakes.. and I would have never known this if it was not for what happened next. Well the second time they were coming out was were the problem happened. They did not give me any heads up they were coming out. I was back in my office working when I heard something happening on the side of the house and the dog started flipping out. I look outside to see my gate had been taken off the hinge (I keep it locked) in order for them to get into the back yard. I realize the surveyor gear and ask whats going on (keep in mind I had no clue they were coming back out to my house and figured it was for another house) and why my gate is off the hinge. They tell me they are finishing up my property etc, so I call the company to check the facts. I get a phone call back from the company (Cindy, who is ultra professional and a pleasure to work with) and she tells me whats going on. She made the mistake of handing things over to Rob though... I was okay with everything until Rob acted like it was no big deal that they took my gate off the hinge to get into the back yard because it was "easy to do".... this is what prompted the review. It is a big deal... that is breaking and entering. I also have a dog that I let chill outside in the morning before it gets too hot... whom luckily at that moment was no outside or it could have been bad news bears for the survey team. Cindy was a pleasure to communicate with, but the rest of the team acts a bit to much like its no big deal to unhinge someone's gate without permission, consent, or notice.

My experience with Realtors in New Orleans was discouraging to say the least, that is until I met…read moreChris Smith. While other Realtors wanted to do the bare-minimum, Chris and his highly capable and professional team (thank you Jean, Jacob and Thomas!) went above and beyond for me. They managed the inspection repairs, held more open houses than any agent I've seen and made sure they were present at every showing/walk-through of my home, leveraged their contacts to get work done on the house prior to selling at a lower rate with reliable contractors, and offered advice on negotiating - helping me maximize the revenue I received. I highly recommend Chris and his team to anyone that is looking to buy or sell a house. They are veterans in Real Estate and won't let you down!

Chris Smith is the best Realtor I have ever encountered. I am amazed at the work him and his team…read moredoes on a day to day bases. Chris Smith dedicates himself to his clients and I couldn't be more happy with the way I was treated throughout the entire process, from start to finish while working with him. Chris guides his clients in such a way, with his knowledge and experience that you feel Confident and great about your buying or selling experience with him. Highly recommend! Simply fantastic Realtor in the state of Louisiana.

These guys are amazing. World Class service, They truly care about your experience and make it so…read moreeasy for you as a client. Step by step, moving at a pace you as a seller want to move. We had a condo that needed alot of love and we were stuck between a rock and a hard place. Andrew and his team came in and really impacted our situation. Gave us a fair market deal that was good for both of us. Professional and courteous, picked up the phone every time I called! Can't tell you how many companies I've worked with that I just simply couldn't get ahold of. I won't work with anyone else moving forward. Incredibly grateful.

Amazing company to work with!! They really helped us with a sale on a home that was a very…read moredifficult situation. I highly recommend their services!

Best for customer service, knowledge of the Neighborhoods, great eye for details in paperwork and…read morein the physical building itself. Always returns emails and call quickly. Need a place he will find one that fits your needs!

Great agent. Mike and Kimberly are very helpful throughout the process, patient and knowledgeable.read more

With many homes for sale in this market, Eileen Wallen was able to find a buyer for us and help us…read morenavigate the many challenges of selling a home in Metairie. Eileen sells homes throughout the New Orleans area and has years and years of experience and contacts to help her customers. If you need to buy or sell a home in New Orleans, call Eileen!

In a city super saturated with real estate agents, the only one I would ever trust again to sell…read moremy home or help me find one is Eric. We have worked together twice now on buying a home and once on selling. He is honest, bottom line, and knows what he is doing. He isn't Mr. Salesman, and that's why you should trust him. He isn't going to sell you on something just to make a sale. I have a hard time trusting people who make commission. This is not the case at all with Eric. He has saved us making some mistakes with buying. Thank you so much for being there for our family!

So my sister in law and her brother were looking for a place and found one. Eric allowed her to go…read morelook at the place and everything went smoothly. Well a week later she asked him to email her and her brother applications. Can you believe this man Eric had the nerve to tell her that her and her brother were not allowed to rent from them because quote "you would just call me to fix things constantly". My sister in law then responded "but isn't that your responsibility" he then proceeded to yell @ her over the phone and hung up. Please go with someone else. This man is very unprofessional

Lie to you to sign a lease is correct!! Charles and Felicia are rude, rude, and rude. Charles…read moreadvise windows just has a little paint and would fix to open them. I have a sewage issue and owner wasn't notified until three days later. Charles called with an attitude like is was my fault. I don't deserve this treatment when rent is always paid on time. SWBO advise plumbing is incorrect not to code, but keep charging me late fees. I can't wait to run from here!!!!​

Property managers Alicia and Charles are slum lords. They don't fix problems. I quote " if it's…read morebeen leaking for a year it must not be an emergency ". Guess they are okay with holes in ceilings. Water running down. Rude , and hangs up on you. Tenant, potential tenants, property owners. Do Not Trust Alicia and Charles at Wurth Lead in pipes also And probably some black mold as the cherry on top

Recently changed ownership Not sure how they will change…read moreSoniat. I'd be careful for awhile But they have done great employees that know their stuff

I rented a property on St. Philip Street listed under this property management company that was…read moreinfested with termites. I called several times about the issue, and they allowed the landlord to just send his maintenance guy, which simply sprayed over the counter bug spray in the walls. The termites were swarming in the house and eating through the walls, and just before I moved out they sent me a paper saying they were raising the rent! They were aware of the issue when I moved in as the neighbors had been dealing with this for at least a year prior. They just patched it up, kept most of my deposit, and re rented it. It was so bad that my personal property was damaged inside the apartment. Beware if you rent from them.