no hot water ,called at 8:am ,they were there in a hour,had the problem fixed in a couple…read morehours,Great Service

Our job fixing a loosening faucet and stopping a leaking toilet tank.  They arrived, looked at the…read moreissues, and completed the work with the exception of the "flapper piece" I made full payment at that time and the man, Smithmyer himself said, " give me a call when you get the part and I'll come back to FINISH THAT TANK. The new part needed to be purchased which I did. A few days later the part came, I called them and they sent a guy to install the flapper.  He installed it in 10 minutes, then left without asking for payment, A few days later I got a bill from them for $158.00.  I called for an explanation and all I got was "well that's what we charge" and "if your payment is late, we'll take you to collection." Another few days and I got a letter with the threat of collection and those additional charges would be added.  Lastly, while at the house the first time, they went into a long song and dance about gold, silver, etc. plans and discounts for future referrals.  I cut him off as not interested. This company is evasive, deceptive, and vague about billing until "BOOM"

These guys have always been solid and good with me and very affordable. They are responsive and…read morealways answer.

the middle of last summer (2017) they replaced the water line from the shut off to the meter at my…read moredeceased aunts house, which my cousin now owns but does not occupy. They had coverage they purchased years ago for water line. The line runs from the alley thru the back yard to the house. I suppose they did ok with that part of it. The water works in the house. They back filled it, burying the top soil they removed and had a huge pile of clay and rocks over a foot high in places up not to mention damage done to the yard from the outriggers and bucket on the back hoe. They said the ground would need time to settle....which is understandable. A month should have done it. Fast forward to this summer (2018) After repeated calls from my cousin, they showed up the early part of September and scraped the excess fill off the ditch. leaving nothing but clay and rocks exposed. They were supposed to come back and finish the job. Yesterday, Oct.3rd, they showed up. I happened to be next door at the time, and had every intention of going out to find out what they were going to do. They were there long enough to throw some grass seed on the clay and rocks and cover it with straw. Never covered it with top soil. Never addressed the countless deep impression in the yard made by the back hoe. Never removed the huge rocks on the surface. They might have been there 10 minutes. I called the office and I got the excuse that there's been too much rain to do anything. (this work should have been completed last year) You may ask why I am posting this review on work done at my cousin's property. I maintain that property. I've ruined a couple mower blades trying to get in around the exaltation area to keep the yard as presentable as possible. I've stepped in those deep depressions on several occasions. Fell once. Twisted ankles and knees. They were paid to do the job, including the restoration work OVER A YEAR AGO! And since there's no more money to be had on the job, they aren't willing to do the job right. The way they were already paid to do it. Aside from the fact that the water works in the house again, everything about their performance on this job sucks. Unprofessional, lazy workers. Hurry up, get it done, collect the money and move on to the next job and don't worry about finishing what you started. Avoid these people.

was prompt is showing up and did the repair then the next day repaired the damage from the leakread more

I asked for an estimate, if it was free. I was TOLD "No we don't do free estimates. You pay a fee…read moreso we can put it towards the balance of OUR NEW machines." He LOST 3 customers INSTANTLY!!! I'm NOT responsible for HIS PURCHASES...NOR WILL I PAY them for him... DON'T EXPECT SATIFICATION!! They need YOUR MONEY...for THEIR choices!! Doesn't sound like a GOOD company...WHEN did they start bussiness?? Here are his EXACT words: No free esitmates. Huntingdon county.. the fee for the esitmate applies to the bal. Of the new equitment if purchased. I REPORTED HIM...BLOCKED HIM...BBB COMPLIANT!!!

When we experienced biller issues Rabenstein originally was to arrive the next morning but we bit…read morethe bullet and agreed to pay the after hours price (big mistake!) even thought it was 3:30pm tech diagnosed it as a bad blower motor. Luckily they had one at the shop ($1300 which I agreed to pay) but not worries thus far. He wrapped up and moved along... the next day, I was concerned about the pricing and asked a local HVAC distributor about the price on the motor and they priced it at $200.... Seriously? 600 % mark up? Looks at the invoice and realized I was charged for 4 hours... my phone log and cameras show he called when he left his previous job at 3:29pm and left my house at 6:30pm. When I called the office the next day they needed to check on a few things but would call me back. Their response: part was another end model and was therefore more expensive. 6-1/2 times more expensive? I have to admit he did tell me it was expensive. As far as the rake, they informed me that they build door-to-door meaning from when he leaves his last appointment to whenever he either clocks out or goes to his next appointment so I was charging an additional hour for most likely his travel home. Sour grapes? Maybe but do yourself a favor. Get the details of the pricing before you commit to anything.

In December I had my furnace serviced by this company. Their service man did a sloppy job and…read moreknocked a line loose in furnace. I found a pool of water. He came back tightened one end of what he knocked loose. Next day more water. They sent another guy who determined the wrong end was tightened and needed the other end tightened of what was knocked loose. Not one issue was had until their workers showed up. I got a bill for the furnace service which I paid on time. Weeks later I got a bill for $68 for their second appearance at my Home where they came to fix something their men messed up. I left two-three voicemails at the office with no return call. Got a call from their office in January which I told their office lady what happened and I had tried to call multiple times with no call back and wondered why I had to pay for their mess up. She assured me she would take care of it understood and not to worry about the bill. Today I got a letter from a local collections office for the same bill she said was taken care of. I expect an explanation. But shocker no call back. This isn't the first issue we have had with this company. The lack of professionalism, organization, attention to detail and honest work is disgusting.

This company does a wonderful job on all plumbing repairs. I have used them many times and they…read morealways resolve my plumbing problems. Also, the pricing of the work done at my house was very good. I would highly recommend this company!

Hunter with AquaTech has redone my water lines and plumbing. His prices are very reasonable. He is…read morevery prompt and excellent with communicating. I was entirely satisfied with his work and strongly encourage others in the area to seek him out.

Well, where should I start. I thought they were based in johnstown, they may be, but the man that…read morecame to my house came from Cumberland Maryland. He rand a snake and put a new wax ring in my toilet. 582.00, wow thought that was very high, after he did that, he came out of the basement and said my shutoff was leaking, humm I thought never did before. I asked how much to replace it, [shark bite lever shut off, 30 bucks] he replied 325 dollars, I said forget it, ok he replied. Gathered up his equipment and said the floor was a little wet and I didn't have any rags. Ok, I will get it. I went down, there was waste on the floor, tracked through the basement, talked about being pissed off. Keep in mind I am a 80 year old man. I took pictures and called there office, they were nice about it, refunded me 100.00 bucks for the clean up. BUT, as far as I am concerned NEVER again NEVER.​

My plumber, Justin, was early to his appointment and worked hard to fix my problem. He was…read moreexcellent!!!!