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Babylon, NY

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Keith Thomas Downing, MD

5.0 (1 review)

KEITH THOMAS DOWNING, MD · YELP ASSISTANT

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13 days ago

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Howard M Hertz, MD - The desk where the practice is trafficked. Things happen quickly and efficiently.

Howard M Hertz, MD

2.7(98 reviews)
1.6 mi

Although I've been to this practice before, I brought my 18-year-old daughter for her first…read morenon-pediatric visit. She has a lot of concerns, has long had difficulty being taken seriously at the pediatricians' practice, and increasingly complained of discomfort and palpitations for over a week prior to her visit. I booked through ZocDoc, so it didn't actually generate a true appointment with the younger Dr. Hertz. I would have understood being moved to a different day, but on a busy Sunday, they still fit my daughter in to see the other Dr. (Howard) Hertz. Yes, there was a wait, which is to be expected on a Sunday and I brought a book. My daughter wanted to go in alone (her first time) and she was very apprehensive, and had been distressed in the days prior due to intensifying discomfort and broad symptoms. She came out of her visit extremely relieved, her concerns addressed, and with some testing appointments scheduled. She is afraid of blood draws, and said the nurses gave her an alcohol pad to sniff (normally I am there with her, so she was probably more anxious). In her entire medical history, she has always felt like any symptom she asked about was unaddressed, and the change in her demeanor after her visit was immediate - she was no longer scared she was seriously ill or on the verge of death. So on a busy Sunday, Dr. Hertz had a billion patients and still managed to make my sensitive/shy teenager feel heard, seen, and safe. I wasn't present so I didn't get the chance to explain her distress and discomfort, and he and the nurses noticed and addressed it anyway. My daughter is relaxed now and feels relieved, and I am so impressed that every person with whom she interacted made her feel safer and calmer. And I finally got to read my book!

I have never experienced an office this unprofessional. Years after a previous poor visit, I…read morereturned to give the practice a second chance. Aside from cosmetic updates, nothing had improved. The office called and asked whether I could arrive 15 minutes late because they were running behind. I agreed. I arrived at 1:00 p.m. and waited in the reception area until nearly 2:00 p.m. I was frustrated by the delay, but I understood that a busy office can fall behind, so I waited. I was then taken to an exam room. A staff member checked my vitals, reviewed my paperwork, and left. I waited more than another hour with no update. At that point I had been there roughly two hours. I went back to the front desk and asked whether the wait would be much longer. I was told it would not be and that someone would be with me soon. If the office was still running behind, or if they were unable to see me in a reasonable time, I should have been told. I am a working mother and cannot spend hours waiting without any communication. I was left alone in an exam room with music playing for over an hour, with no one checking in or explaining the delay. After more than two hours and no clear update, I left. A brief explanation or an offer to reschedule would have been basic courtesy. The lack of communication was the main problem.

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Howard M Hertz, MD - A full waiting room lets you know you're in a special place. The community approves.

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A full waiting room lets you know you're in a special place. The community approves.

Dr. Dania Rumbak, Certified Mohel & Pediatrician

Dr. Dania Rumbak, Certified Mohel & Pediatrician

4.5(14 reviews)
34.7 mi•Manhattan Valley

For us the circumcision was a bit nerve racking. Dr. Rumback, made the process easy and gave us a…read morelot of deserved confidence. She fully examined the baby prior to the procedure. My sister, a doctor, held our son as Dr. Rumback performed the circumcision and felt that Dr. Rumback did an excellent cut. Importantly, Dr. Rumback continued to follow up with us to ensure that our baby was doing well. She provided us with exact details on how to take care of the baby post procedure. She was always available for questions that inevitably arise. In short, we highly recommend Dr. Rumback to perform your son's circumcision.

My childhood best friend had a beautiful baby boy, and I attended a Brit Mila ceremony conducted by…read moreDr. Dania Rumbak. In conversations before the bris, I knew that my friend was nervous about the process, the ceremony, and the actual circumcision. I can say with confidence that Dr. Rumbak put the family's mind at ease both with her expertise and her gentle approach. As a "spectator" at the ceremony, Dr. Rumbak passed around sheets so we can all follow along and feel part of the ceremony, and explained what different blessings meant. She also added some Jewish text in a modern and relevant way, which I appreciated, and my family continued to discuss post ceremony. The sweet baby did super well and was calm throughout the entire process. Truthfully, I didn't even know when the actual circumcision actually happened because she was so gentle and discrete. At the end of the ceremony, many people went up to Dr. Rumbak to compliment her on one of the best brit mila's they ever went to, and many asked for her card (including my mom for our temple!). She has a great business partner in Shachar, who socialized with the guests of the ceremony, kept everything organized, and was just an all around stand up guy. Oh, and how great that she is a mohel AND a doctor. Talk about putting your mind at ease..that will definitely do it. Highly recommend.

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Dr. Dania Rumbak, Certified Mohel & Pediatrician
Dr. Dania Rumbak, Certified Mohel & Pediatrician
Dr. Dania Rumbak, Certified Mohel & Pediatrician

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Keith Thomas Downing, MD - obgyn - Updated November 2026

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